TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 3 out of 5 by from Turbo Tax Using TT is very long and confusing but it gets the job done.
Date published: 2023-04-12
Rated 1 out of 5 by from The crypto tracker doesn't work Turbotax would not let me submit my binance transactions as it claimed my withdrawals did not match what should have been in my binance account. This is false, as the person helping me also clearly saw the purchase in 2021 that could be traced to the withdrawals / trades in 2022
Date published: 2023-04-12
Rated 5 out of 5 by from Great help from a caring person, Maamee (?). I was stuck with a mistake I made and could not get a resolution. Finally the third person stuck with it and kept digging until we found a fix. Much appreciated!!
Date published: 2023-04-12
Rated 4 out of 5 by from TurboTax is an OK product For the most part, TurboTax is ok. Some questions are confusing and lead to inaccurate input.
Date published: 2023-04-12
Rated 5 out of 5 by from easy to use Have used for years. Great tool and helpful dealing with the stress.
Date published: 2023-04-12
Rated 4 out of 5 by from TURBO TAX HELPS VERY TAXING, BECAUSE WE CLAIM 0 ON OUR INCOME AND STILL PAY LARGE AMOUNTS IN AT TAX TIME.
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax Easy to use. Very self explanatory. Most questions can be answered via search tool, however live chat is also available.
Date published: 2023-04-12
Rated 2 out of 5 by from Everywhere I look it's upsell upsell upsell I just want to file my SIMPLE taxes, but the site constantly tries to get me to pay more money for the simple simple simple taxes.
Date published: 2023-04-12
Rated 1 out of 5 by from Why am I being forced to pay when previously free I was forced to update because I had "investments" made when in reality this money I have was at a loss. I didn't want to and I couldn't skip it I was forced to upgrade on top of that I was also charged a fee of in total $ 128. Unfortunately this was the worst experience i had with turbo tax
Date published: 2023-04-12
Rated 5 out of 5 by from TurboTax: Easy to Use Went through the process of filing taxes with TurboTax. Filing taxes is usually a headache, but TurboTax is quick and intuitive to use. Highly Recommended!
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3493
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Turbo Tax Using TT is very long and confusing but it gets the job done.
Date published: 2023-04-12
Rated 1 out of 5 by from The crypto tracker doesn't work Turbotax would not let me submit my binance transactions as it claimed my withdrawals did not match what should have been in my binance account. This is false, as the person helping me also clearly saw the purchase in 2021 that could be traced to the withdrawals / trades in 2022
Date published: 2023-04-12
Rated 5 out of 5 by from Great help from a caring person, Maamee (?). I was stuck with a mistake I made and could not get a resolution. Finally the third person stuck with it and kept digging until we found a fix. Much appreciated!!
Date published: 2023-04-12
Rated 4 out of 5 by from TurboTax is an OK product For the most part, TurboTax is ok. Some questions are confusing and lead to inaccurate input.
Date published: 2023-04-12
Rated 5 out of 5 by from easy to use Have used for years. Great tool and helpful dealing with the stress.
Date published: 2023-04-12
Rated 4 out of 5 by from TURBO TAX HELPS VERY TAXING, BECAUSE WE CLAIM 0 ON OUR INCOME AND STILL PAY LARGE AMOUNTS IN AT TAX TIME.
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax Easy to use. Very self explanatory. Most questions can be answered via search tool, however live chat is also available.
Date published: 2023-04-12
Rated 2 out of 5 by from Everywhere I look it's upsell upsell upsell I just want to file my SIMPLE taxes, but the site constantly tries to get me to pay more money for the simple simple simple taxes.
Date published: 2023-04-12
Rated 1 out of 5 by from Why am I being forced to pay when previously free I was forced to update because I had "investments" made when in reality this money I have was at a loss. I didn't want to and I couldn't skip it I was forced to upgrade on top of that I was also charged a fee of in total $ 128. Unfortunately this was the worst experience i had with turbo tax
Date published: 2023-04-12
Rated 5 out of 5 by from TurboTax: Easy to Use Went through the process of filing taxes with TurboTax. Filing taxes is usually a headache, but TurboTax is quick and intuitive to use. Highly Recommended!
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3493