TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax was easy and awesome No Didn't engage with a live agent nut it was fairly easy to navigate through the filing process.
Date published: 2023-04-10
Rated 5 out of 5 by from Easy Peasy Very easy just follow the questions with your correct answers and viola - done
Date published: 2023-04-10
Rated 5 out of 5 by from The program guided me right through it thanks My wife used to do our taxes now i have to do it. You guys made it so simple I just have to have all my paperwork together. Thank you so much
Date published: 2023-04-10
Rated 4 out of 5 by from It worked for us Frustrating but not your fault ///////////////////////////////////////////// .
Date published: 2023-04-10
Rated 5 out of 5 by from It was an awesome experience!! This program makes it very easy to complete your taxes as long as you have prepared prior to starting. Thanks for the ease of the process.
Date published: 2023-04-10
Rated 3 out of 5 by from Debit Card Payment Issues I am never able to pay the turbo tax fee with my debit card.
Date published: 2023-04-10
Rated 2 out of 5 by from Turbo Tax is expensive than other brands This is the last time I will use this product after over 18 year. I am supposed to get a free State returns but in the end I have to pay twenty five dollars. I have never been able to file for the State returns for free even though it was put into writing and you never have a good customer service to talk to.
Date published: 2023-04-10
Rated 5 out of 5 by from Easy to use Turbo tax was easy to use, and lot of support. I recommend the program to all.
Date published: 2023-04-10
Rated 3 out of 5 by from IP PIN issue Please make it where you can just list the IP PIN when you're putting in the general info and save people the problem of getting repeatedly rejected. This was really irritating!!
Date published: 2023-04-10
Rated 4 out of 5 by from Turbo Tax does not get easier to use as the years. Turbo Tax continues to present like most tech written programs by people who have had a computer in their hands since childhood and seem to find it hard to realize that a lot of reasonably intelligent people using the program have not had that experience and. The program has a tendency to be misleading and mis-directing by offering two choices from a question but blue circles the answer the program thinks you will make or wants you to make. And you should suspend with the rah-rah exclamations.
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3491
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax was easy and awesome No Didn't engage with a live agent nut it was fairly easy to navigate through the filing process.
Date published: 2023-04-10
Rated 5 out of 5 by from Easy Peasy Very easy just follow the questions with your correct answers and viola - done
Date published: 2023-04-10
Rated 5 out of 5 by from The program guided me right through it thanks My wife used to do our taxes now i have to do it. You guys made it so simple I just have to have all my paperwork together. Thank you so much
Date published: 2023-04-10
Rated 4 out of 5 by from It worked for us Frustrating but not your fault ///////////////////////////////////////////// .
Date published: 2023-04-10
Rated 5 out of 5 by from It was an awesome experience!! This program makes it very easy to complete your taxes as long as you have prepared prior to starting. Thanks for the ease of the process.
Date published: 2023-04-10
Rated 3 out of 5 by from Debit Card Payment Issues I am never able to pay the turbo tax fee with my debit card.
Date published: 2023-04-10
Rated 2 out of 5 by from Turbo Tax is expensive than other brands This is the last time I will use this product after over 18 year. I am supposed to get a free State returns but in the end I have to pay twenty five dollars. I have never been able to file for the State returns for free even though it was put into writing and you never have a good customer service to talk to.
Date published: 2023-04-10
Rated 5 out of 5 by from Easy to use Turbo tax was easy to use, and lot of support. I recommend the program to all.
Date published: 2023-04-10
Rated 3 out of 5 by from IP PIN issue Please make it where you can just list the IP PIN when you're putting in the general info and save people the problem of getting repeatedly rejected. This was really irritating!!
Date published: 2023-04-10
Rated 4 out of 5 by from Turbo Tax does not get easier to use as the years. Turbo Tax continues to present like most tech written programs by people who have had a computer in their hands since childhood and seem to find it hard to realize that a lot of reasonably intelligent people using the program have not had that experience and. The program has a tendency to be misleading and mis-directing by offering two choices from a question but blue circles the answer the program thinks you will make or wants you to make. And you should suspend with the rah-rah exclamations.
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3491