TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live CPAs and EAs on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 5 out of 5 by from The Best There is no better Tax Program easy to use,.file and understand
Date published: 2021-05-18
Rated 5 out of 5 by from TurboTax is AWESOME! I had a great experience with TurboTax. I was able file my taxes and make corrections that TurboTax caught!
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax Is The Way To Go! I have been using Turbo Tax for years and ALWAYS find it easy to use with no problems
Date published: 2021-05-18
Rated 4 out of 5 by from Turbo tax is great It was fast and easy using Turbo tax and it was free
Date published: 2021-05-18
Rated 5 out of 5 by from TurboTax LIVE is worth the upgrade! If you're a DIY tax filer but have a few extra new forms to fill, instead of hiring a CPA, just opt for the TurboTax LIVE option. I was able to get 4 different questions answered by 4 different experts. Even multiple states, schedule C,E, K-1 1065 forms - they have a big team of helpful folks.
Date published: 2021-05-18
Rated 5 out of 5 by from Engineer using Turbo tax easy to follow and quick to fill it out if you have all your receipts with you. Tansfer direct from your bank your statements then your are done
Date published: 2021-05-18
Rated 5 out of 5 by from TurboTax has been a lifesaver!!!!!!! Truly feel so confident and safe while using TurboTax
Date published: 2021-05-18
Rated 4 out of 5 by from Not bad a little confusing I'm not sure why I paid for a service I purchased in a store for $80, and had to repurchased after filing online?
Date published: 2021-05-18
Rated 5 out of 5 by from Deja, assistant was great, she guided me through You need to fix or explain better at the end of the tax work when someone needs to pay there state taxes by Credit Card. I had to get the advisor service.....more money....of course your business loves that. I have used your product for quite a few years, I would like to continue, but, if I encounter the problems that I had tonight, that will be the end of me using your company. The only thing that saved you is DEJA/ A VERY HELPFUL PERSON.... ALSO YOUR HELP SERVICE WAS NOT HELPFUL ON THIS ISSUE I HAD TONIGHT. THANK YOU! AND THANK DEJA........SHE GOT ME THROUGH YOUR MAZE.
Date published: 2021-05-18
Rated 1 out of 5 by from Poor software experience Had troubles in past years with software glitches, usually minor. This year extraordinarily bad. Sending back through to double charge for state. The two states downloaded the first time I was charged, went through the processing of the returns but then couldn't e file and then sent me back through the process of purchasing again. Can't e-file state and right now having problems accessing to be able to mail. I am not a novice with the software. You don't have a problem processing payments through and for your programs, you simply have a problem delivering what you sale. I can't afford that. Sorry doesn't get for the inconvenience and frustration.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 350
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from The Best There is no better Tax Program easy to use,.file and understand
Date published: 2021-05-18
Rated 5 out of 5 by from TurboTax is AWESOME! I had a great experience with TurboTax. I was able file my taxes and make corrections that TurboTax caught!
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax Is The Way To Go! I have been using Turbo Tax for years and ALWAYS find it easy to use with no problems
Date published: 2021-05-18
Rated 4 out of 5 by from Turbo tax is great It was fast and easy using Turbo tax and it was free
Date published: 2021-05-18
Rated 5 out of 5 by from TurboTax LIVE is worth the upgrade! If you're a DIY tax filer but have a few extra new forms to fill, instead of hiring a CPA, just opt for the TurboTax LIVE option. I was able to get 4 different questions answered by 4 different experts. Even multiple states, schedule C,E, K-1 1065 forms - they have a big team of helpful folks.
Date published: 2021-05-18
Rated 5 out of 5 by from Engineer using Turbo tax easy to follow and quick to fill it out if you have all your receipts with you. Tansfer direct from your bank your statements then your are done
Date published: 2021-05-18
Rated 5 out of 5 by from TurboTax has been a lifesaver!!!!!!! Truly feel so confident and safe while using TurboTax
Date published: 2021-05-18
Rated 4 out of 5 by from Not bad a little confusing I'm not sure why I paid for a service I purchased in a store for $80, and had to repurchased after filing online?
Date published: 2021-05-18
Rated 5 out of 5 by from Deja, assistant was great, she guided me through You need to fix or explain better at the end of the tax work when someone needs to pay there state taxes by Credit Card. I had to get the advisor service.....more money....of course your business loves that. I have used your product for quite a few years, I would like to continue, but, if I encounter the problems that I had tonight, that will be the end of me using your company. The only thing that saved you is DEJA/ A VERY HELPFUL PERSON.... ALSO YOUR HELP SERVICE WAS NOT HELPFUL ON THIS ISSUE I HAD TONIGHT. THANK YOU! AND THANK DEJA........SHE GOT ME THROUGH YOUR MAZE.
Date published: 2021-05-18
Rated 1 out of 5 by from Poor software experience Had troubles in past years with software glitches, usually minor. This year extraordinarily bad. Sending back through to double charge for state. The two states downloaded the first time I was charged, went through the processing of the returns but then couldn't e file and then sent me back through the process of purchasing again. Can't e-file state and right now having problems accessing to be able to mail. I am not a novice with the software. You don't have a problem processing payments through and for your programs, you simply have a problem delivering what you sale. I can't afford that. Sorry doesn't get for the inconvenience and frustration.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 350