TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 5 out of 5 by from Free Version Worked This Time! I used to always have to pay to file... not sure what changed but pleasantly surprised that it didn't cost me anything this year! I still feel confident that everything was done correctly despite there being no cost.
Date published: 2021-05-21
Rated 3 out of 5 by from CLUNKY My situation is that I did not file the 4 years in between 2010 and 2014 but my wife DID. I should just be able to prepare my own married filing single return without bothering with the wife questions. Also, the program should be able to tell me about any late filing penalties.
Date published: 2021-05-21
Rated 5 out of 5 by from Great Service I have used Turbo Tax for many years and it is an amazing service!
Date published: 2021-05-21
Rated 5 out of 5 by from We had a great experience We had such a great experience. Tonia was wonderful and walked us through everything. We will be requesting her again next year.
Date published: 2021-05-21
Rated 2 out of 5 by from Rip off cost on addtional states and e-filing . Cost me an extra $98+tax for two additional states software. Rip off. Cost $75+tax to e-file three states with no advanced notification. Rip off. Did not reproduce Form 1099-S. It copied it to a 1099-B without telling me what was going on. Not good.
Date published: 2021-05-21
Rated 5 out of 5 by from Turbo Tax Live Full Service was Excellent! Gulnoza was FANTASTIC! She was friendly, knowledgeable and efficient. I was thrilled to get her and would recommend her to everyone! Thank You!!! Marla
Date published: 2021-05-21
Rated 5 out of 5 by from Very easy to understand Had a little trouble but hopefully it will get easier
Date published: 2021-05-21
Rated 5 out of 5 by from Love this tax company Thank yall for helping. Love this company. Its great to have such caring ppl who help in every way when dealing with issues
Date published: 2021-05-21
Rated 4 out of 5 by from Very good best close shave. Had a better return last year, from a friend but she passed away this year.
Date published: 2021-05-21
Rated 5 out of 5 by from Quick process I had a nightmare last year with H&R Block with an amended return waiter a whole extra year. This was a quick and simple process! Definitely going this route next year thanks, turbo tax! -clutch
Date published: 2021-05-21
All TurboTax® Offerings Reviews - Page 349
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Free Version Worked This Time! I used to always have to pay to file... not sure what changed but pleasantly surprised that it didn't cost me anything this year! I still feel confident that everything was done correctly despite there being no cost.
Date published: 2021-05-21
Rated 3 out of 5 by from CLUNKY My situation is that I did not file the 4 years in between 2010 and 2014 but my wife DID. I should just be able to prepare my own married filing single return without bothering with the wife questions. Also, the program should be able to tell me about any late filing penalties.
Date published: 2021-05-21
Rated 5 out of 5 by from Great Service I have used Turbo Tax for many years and it is an amazing service!
Date published: 2021-05-21
Rated 5 out of 5 by from We had a great experience We had such a great experience. Tonia was wonderful and walked us through everything. We will be requesting her again next year.
Date published: 2021-05-21
Rated 2 out of 5 by from Rip off cost on addtional states and e-filing . Cost me an extra $98+tax for two additional states software. Rip off. Cost $75+tax to e-file three states with no advanced notification. Rip off. Did not reproduce Form 1099-S. It copied it to a 1099-B without telling me what was going on. Not good.
Date published: 2021-05-21
Rated 5 out of 5 by from Turbo Tax Live Full Service was Excellent! Gulnoza was FANTASTIC! She was friendly, knowledgeable and efficient. I was thrilled to get her and would recommend her to everyone! Thank You!!! Marla
Date published: 2021-05-21
Rated 5 out of 5 by from Very easy to understand Had a little trouble but hopefully it will get easier
Date published: 2021-05-21
Rated 5 out of 5 by from Love this tax company Thank yall for helping. Love this company. Its great to have such caring ppl who help in every way when dealing with issues
Date published: 2021-05-21
Rated 4 out of 5 by from Very good best close shave. Had a better return last year, from a friend but she passed away this year.
Date published: 2021-05-21
Rated 5 out of 5 by from Quick process I had a nightmare last year with H&R Block with an amended return waiter a whole extra year. This was a quick and simple process! Definitely going this route next year thanks, turbo tax! -clutch
Date published: 2021-05-21
All TurboTax® Offerings Reviews - Page 349