TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 2 out of 5 by from so many fees for automated services When there are so many options available, it's really disheartening when you have to pay extra fees for services that are automated anyway. I get charging more for a human to review the information, that makes sense because there's someone who needs to be paid but charging extra for options that are automatic is scummy. It doesn't cost turbotax anything extra is my point so it's just sad when there's already so many other services out there they still hit you with all these bloated costs. I will be using another service for 2023 return
Date published: 2023-04-10
Rated 5 out of 5 by from Turbo Tax made taxes so much easier! Took 5 hours to complete our joint taxes, would have taken much longer without Turbo Tax
Date published: 2023-04-10
Rated 5 out of 5 by from TurboTax is awesome Made ti super easy on complicated returns. Nothing better than using turbo tax!
Date published: 2023-04-10
Rated 5 out of 5 by from T.TAX Is Here to stay I did get help. JESUS & TURBO. TURBO TAX TURBO TAX
Date published: 2023-04-10
Rated 5 out of 5 by from I love filing with TurboTax! It’s named turbo for a reason, very easy and fast way to file taxes! I love using it and I don’t think I’ll ever go to another tax agency to file.
Date published: 2023-04-10
Rated 3 out of 5 by from turbo tax electronic copy I have always had success in using Turbo Tax. I did order the electronic copy in January, but when I went to use it, somehow I was sent to the review with expert version and I got charged for that service.
Date published: 2023-04-10
Rated 5 out of 5 by from Knowledgeable Help! Easy peasy. This process made the stress of taxes much less stressful! Step by step for me was easy. My taxes are not complicated, but this was helpful. I chatted with Stephanie for some assistance at the end, and she walked me through the process and waited patiently for me to for finalize my return. Highly recommend this product to anyone!
Date published: 2023-04-10
Rated 5 out of 5 by from I LOVE TURBOTAX! I have never done my taxes before until this year (i am quite young, not a fraud!) and Turbo Tax made a process that felt terrifying so freaking easy and friendly. Taxes are fun!!
Date published: 2023-04-10
Rated 5 out of 5 by from Turbo Tax is AWESOME!! I've been using Turbo tax for years now and I love it. I highly recommend this to everyone. Very easy and self sufficient to use. Thanks again for another year turbo tax!!
Date published: 2023-04-10
Rated 3 out of 5 by from average the constant commercials ( upgrades ) are annoying
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3470
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from so many fees for automated services When there are so many options available, it's really disheartening when you have to pay extra fees for services that are automated anyway. I get charging more for a human to review the information, that makes sense because there's someone who needs to be paid but charging extra for options that are automatic is scummy. It doesn't cost turbotax anything extra is my point so it's just sad when there's already so many other services out there they still hit you with all these bloated costs. I will be using another service for 2023 return
Date published: 2023-04-10
Rated 5 out of 5 by from Turbo Tax made taxes so much easier! Took 5 hours to complete our joint taxes, would have taken much longer without Turbo Tax
Date published: 2023-04-10
Rated 5 out of 5 by from TurboTax is awesome Made ti super easy on complicated returns. Nothing better than using turbo tax!
Date published: 2023-04-10
Rated 5 out of 5 by from T.TAX Is Here to stay I did get help. JESUS & TURBO. TURBO TAX TURBO TAX
Date published: 2023-04-10
Rated 5 out of 5 by from I love filing with TurboTax! It’s named turbo for a reason, very easy and fast way to file taxes! I love using it and I don’t think I’ll ever go to another tax agency to file.
Date published: 2023-04-10
Rated 3 out of 5 by from turbo tax electronic copy I have always had success in using Turbo Tax. I did order the electronic copy in January, but when I went to use it, somehow I was sent to the review with expert version and I got charged for that service.
Date published: 2023-04-10
Rated 5 out of 5 by from Knowledgeable Help! Easy peasy. This process made the stress of taxes much less stressful! Step by step for me was easy. My taxes are not complicated, but this was helpful. I chatted with Stephanie for some assistance at the end, and she walked me through the process and waited patiently for me to for finalize my return. Highly recommend this product to anyone!
Date published: 2023-04-10
Rated 5 out of 5 by from I LOVE TURBOTAX! I have never done my taxes before until this year (i am quite young, not a fraud!) and Turbo Tax made a process that felt terrifying so freaking easy and friendly. Taxes are fun!!
Date published: 2023-04-10
Rated 5 out of 5 by from Turbo Tax is AWESOME!! I've been using Turbo tax for years now and I love it. I highly recommend this to everyone. Very easy and self sufficient to use. Thanks again for another year turbo tax!!
Date published: 2023-04-10
Rated 3 out of 5 by from average the constant commercials ( upgrades ) are annoying
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3470