TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 2 out of 5 by from fine but quit trying to upcharge service is fine. Like it even. Have no problem paying for it. Don't even mind trying to uncharge me once. But if I've said no, I don't want your upgrade - its insane to make me keep clicking no. Hard to trust any business allegedly helping with financial decisions when it just tries to find ways to trick you into paying more.
Date published: 2023-04-11
Rated 5 out of 5 by from Great Service Great Service and would recommend itnmmmmmmmmmmmmmmm
Date published: 2023-04-11
Rated 5 out of 5 by from Tubo is awesome I have been using Turbo Tax every year since that become available.
Date published: 2023-04-11
Rated 4 out of 5 by from Simple First time filing my own in a long time, it was easy
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax is super easy! It was very easy to navigate along quickly, I loved the fact you can take a photo of W-2.
Date published: 2023-04-11
Rated 5 out of 5 by from Great experiance Every year I use turbo tax and never had an issue!
Date published: 2023-04-11
Rated 5 out of 5 by from Amazing Tax Filing It was so easy and amazing to use! I am going to recommend this to everyone I know.
Date published: 2023-04-11
Rated 4 out of 5 by from Turbo tax is great for Federal Returns I've used Turbo Tax for years. I like the ability to review the prior year while preparing my taxes. Filing federal taxes is greatly simplified with Turbo Tax. It would be nice if there was more explanation and information for filing state taxes particularly if more than one state is involved.
Date published: 2023-04-11
Rated 5 out of 5 by from Very Helpful I found the platform to be very user friendly and kind. Thank you Friends at TurboTax! Respectfully, ~S.
Date published: 2023-04-11
Rated 1 out of 5 by from last year This will be my last year using this. Every time I utilize them they are always trying to get more money out of you. No THANK YOU.
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3458
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from fine but quit trying to upcharge service is fine. Like it even. Have no problem paying for it. Don't even mind trying to uncharge me once. But if I've said no, I don't want your upgrade - its insane to make me keep clicking no. Hard to trust any business allegedly helping with financial decisions when it just tries to find ways to trick you into paying more.
Date published: 2023-04-11
Rated 5 out of 5 by from Great Service Great Service and would recommend itnmmmmmmmmmmmmmmm
Date published: 2023-04-11
Rated 5 out of 5 by from Tubo is awesome I have been using Turbo Tax every year since that become available.
Date published: 2023-04-11
Rated 4 out of 5 by from Simple First time filing my own in a long time, it was easy
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax is super easy! It was very easy to navigate along quickly, I loved the fact you can take a photo of W-2.
Date published: 2023-04-11
Rated 5 out of 5 by from Great experiance Every year I use turbo tax and never had an issue!
Date published: 2023-04-11
Rated 5 out of 5 by from Amazing Tax Filing It was so easy and amazing to use! I am going to recommend this to everyone I know.
Date published: 2023-04-11
Rated 4 out of 5 by from Turbo tax is great for Federal Returns I've used Turbo Tax for years. I like the ability to review the prior year while preparing my taxes. Filing federal taxes is greatly simplified with Turbo Tax. It would be nice if there was more explanation and information for filing state taxes particularly if more than one state is involved.
Date published: 2023-04-11
Rated 5 out of 5 by from Very Helpful I found the platform to be very user friendly and kind. Thank you Friends at TurboTax! Respectfully, ~S.
Date published: 2023-04-11
Rated 1 out of 5 by from last year This will be my last year using this. Every time I utilize them they are always trying to get more money out of you. No THANK YOU.
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3458