TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from Very good but could be better I am a long-time user, but you should increase the font size of your answers to users' questions abut most of the stpes in your interview process. For a senior citizen like me, I need a magnifying glass to read the answers. I alos found the community Q & A tool useful, as usual.
Date published: 2023-04-19
Rated 5 out of 5 by from much improved from 2021 The K--1 form and qualified educational expense sections are much easier to find and navigate. suggestion of I bond is good. However it really doesn't say anything about 401(a)'s in the retirement section which both my husband I have.
Date published: 2023-04-19
Rated 2 out of 5 by from Too expensive I love the ease of using TurboTax, but I do not like the pricing. If I am doing this myself, It should not cost me over $200 to file es[ecially since I am not using one of the Turbo tax experts. I need to find another less expensive online means to file. The expense is the reason for the low rating. There needs to be a discount plan for seniors.
Date published: 2023-04-19
Rated 5 out of 5 by from turbo tax problem corrected by help line. had a problem with turbo tax. called the help line. They helped me correct my mistake.
Date published: 2023-04-19
Rated 4 out of 5 by from Took a long time but worthwhile in the end. Suggestions were very nice and helpful. Thank you.
Date published: 2023-04-19
Rated 3 out of 5 by from GREAT GREAT i would use again and i would tell friends and family
Date published: 2023-04-19
Rated 5 out of 5 by from Awesome ..love it helped me with every step had me done in no time
Date published: 2023-04-19
Rated 5 out of 5 by from turbotax is awesome made it so much easier to file taxes really appreciate the system
Date published: 2023-04-19
Rated 5 out of 5 by from Fiona wasn't an Ogre! Originally it was easy. But then I had to get live help because I messed some things up. Fiona was amazing! She said she identified with the Ogre from that popular movie....but she seemed to me more like the princess :-).
Date published: 2023-04-19
Rated 3 out of 5 by from Always want more money from customer Always want more money from customer. Always ask customer to review longer.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 345
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Very good but could be better I am a long-time user, but you should increase the font size of your answers to users' questions abut most of the stpes in your interview process. For a senior citizen like me, I need a magnifying glass to read the answers. I alos found the community Q & A tool useful, as usual.
Date published: 2023-04-19
Rated 5 out of 5 by from much improved from 2021 The K--1 form and qualified educational expense sections are much easier to find and navigate. suggestion of I bond is good. However it really doesn't say anything about 401(a)'s in the retirement section which both my husband I have.
Date published: 2023-04-19
Rated 2 out of 5 by from Too expensive I love the ease of using TurboTax, but I do not like the pricing. If I am doing this myself, It should not cost me over $200 to file es[ecially since I am not using one of the Turbo tax experts. I need to find another less expensive online means to file. The expense is the reason for the low rating. There needs to be a discount plan for seniors.
Date published: 2023-04-19
Rated 5 out of 5 by from turbo tax problem corrected by help line. had a problem with turbo tax. called the help line. They helped me correct my mistake.
Date published: 2023-04-19
Rated 4 out of 5 by from Took a long time but worthwhile in the end. Suggestions were very nice and helpful. Thank you.
Date published: 2023-04-19
Rated 3 out of 5 by from GREAT GREAT i would use again and i would tell friends and family
Date published: 2023-04-19
Rated 5 out of 5 by from Awesome ..love it helped me with every step had me done in no time
Date published: 2023-04-19
Rated 5 out of 5 by from turbotax is awesome made it so much easier to file taxes really appreciate the system
Date published: 2023-04-19
Rated 5 out of 5 by from Fiona wasn't an Ogre! Originally it was easy. But then I had to get live help because I messed some things up. Fiona was amazing! She said she identified with the Ogre from that popular movie....but she seemed to me more like the princess :-).
Date published: 2023-04-19
Rated 3 out of 5 by from Always want more money from customer Always want more money from customer. Always ask customer to review longer.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 345