TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Easy to follow Turbotax was a great way for me to file close to the deadline. I have done taxes by myself, and I only filed through my parents' CPA. This was a very unique experience, and I look forward to using it again next year.
Date published: 2023-04-11
Rated 5 out of 5 by from turbo tax was great for me I liked how i was able to upload my W2, 1099-G, and my investments from outside sources accurately and easily.
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax is Awesome always easy to use. consistently accurate over the years.
Date published: 2023-04-11
Rated 5 out of 5 by from TurboTax is the best I filed my first itemized tax return with some complicated situations and it made absolute sense the whole way. Great tool!
Date published: 2023-04-11
Rated 4 out of 5 by from Great software, getting pricey I have used TurboTax for many years to process my federal and state tax returns. It is, as always, high quality user-friendly software that has helped me feel confident that I'm filing my taxes accurately. This year, the software is at its most expensive, which is a significant downside. I will consider other competitors' software solutions in the future.
Date published: 2023-04-11
Rated 2 out of 5 by from Expensive and Shocking I have always been able to use the free or $30 version of TurboTax. This year was different and disappointing. I tried to contact customer service but when they answered (after I waited on hold for an hour), they hung up on me. I called again and had the exact same issue. TurboTax is not the same as it was. Terrible TERRIBLE. I wish their were other options. I should not have to pay over $100 for a simple filling
Date published: 2023-04-11
Rated 4 out of 5 by from Still the most effective way to file I found this year's version to be a little harder to follow than some earlier versions. It still gets the job done but the ease of accessing explanations wasn't as straightforward as it has been in the past.
Date published: 2023-04-11
Rated 5 out of 5 by from Eas to use Have been using turbo tax for years. Very easy to understand and process my taxes.
Date published: 2023-04-11
Rated 5 out of 5 by from Awesome Very helpful and patient good listener help with steps by steps
Date published: 2023-04-11
Rated 5 out of 5 by from Love TurboTax TurboTax always makes doing my taxes easy! The new QR code feature to scan my W-2 made this year a breeze.
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3440
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to follow Turbotax was a great way for me to file close to the deadline. I have done taxes by myself, and I only filed through my parents' CPA. This was a very unique experience, and I look forward to using it again next year.
Date published: 2023-04-11
Rated 5 out of 5 by from turbo tax was great for me I liked how i was able to upload my W2, 1099-G, and my investments from outside sources accurately and easily.
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax is Awesome always easy to use. consistently accurate over the years.
Date published: 2023-04-11
Rated 5 out of 5 by from TurboTax is the best I filed my first itemized tax return with some complicated situations and it made absolute sense the whole way. Great tool!
Date published: 2023-04-11
Rated 4 out of 5 by from Great software, getting pricey I have used TurboTax for many years to process my federal and state tax returns. It is, as always, high quality user-friendly software that has helped me feel confident that I'm filing my taxes accurately. This year, the software is at its most expensive, which is a significant downside. I will consider other competitors' software solutions in the future.
Date published: 2023-04-11
Rated 2 out of 5 by from Expensive and Shocking I have always been able to use the free or $30 version of TurboTax. This year was different and disappointing. I tried to contact customer service but when they answered (after I waited on hold for an hour), they hung up on me. I called again and had the exact same issue. TurboTax is not the same as it was. Terrible TERRIBLE. I wish their were other options. I should not have to pay over $100 for a simple filling
Date published: 2023-04-11
Rated 4 out of 5 by from Still the most effective way to file I found this year's version to be a little harder to follow than some earlier versions. It still gets the job done but the ease of accessing explanations wasn't as straightforward as it has been in the past.
Date published: 2023-04-11
Rated 5 out of 5 by from Eas to use Have been using turbo tax for years. Very easy to understand and process my taxes.
Date published: 2023-04-11
Rated 5 out of 5 by from Awesome Very helpful and patient good listener help with steps by steps
Date published: 2023-04-11
Rated 5 out of 5 by from Love TurboTax TurboTax always makes doing my taxes easy! The new QR code feature to scan my W-2 made this year a breeze.
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3440