TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 4 out of 5 by
Val Do from
Thorough but clumsy
I have been using TurboTax for decades, and it astounds me that the interface is still so clumsy. It finds errors, but cannot help you locate the information needed to resolve it? It will let you see the IRS forms, and even edit fields, but it cannot take you from a field back into the step by step that edited that field? Interfaces have come a long way since the early 2000's and this one desperately needs an update.
Date published: 2023-04-11
Rated 4 out of 5 by
MJ 72 from
Have Used Turbo Tax for Many Years
Although I am fmailiar with Turbo Tax, the difficulties are different each year. Not sure it will ever be easy for me to use. Nonetheless, in the end our taxes are filed each year without audits.
Date published: 2023-04-11
Rated 5 out of 5 by
Bighulk from
turbo taz is amazing i love it
with turbo tax i had no problems i got all my refunds on time
Date published: 2023-04-11
Rated 5 out of 5 by
Pmc23 from
Turbo Tax made doing my taxes a happy experience.
This is the first tie i did not get upset doing my taxes. Thank you to the two people who called me and helped me with the forms i had. The program was easy to use and had answers to all the questions i had.
Date published: 2023-04-11
Rated 4 out of 5 by
Marcyannt from
Good
I thought it was $59. It was not $59. Not cool turbo tax.
Date published: 2023-04-11
Rated 5 out of 5 by
Annapantula from
Turbo Tax, A Great Product
I found Turbo Tax to be a great product. I have been using for the last 15 to 20 years. They make it simple by giving different options on how to navigate the product. A good explanation is there for anything that you want. Has a good community where one can pose questions and get answers. It does multiple checks before filing your tax returns. Overall, I recommend this. I asked my daughter to switch over to this product.
Date published: 2023-04-11
Rated 4 out of 5 by
Nick III from
Quite Good
The service seems more approachable than when I last used it in 2018. I like connecting my bank accounts.
Date published: 2023-04-11
Rated 1 out of 5 by
unhappy88 from
Way to throw on hidden fees at the end
I did my entire return under the impression it would be $119. Then only at the VERY END to they throw on another $103 in fees. absolutely wonderful. I am now motivated to do my taxes myself and never use this service again.
Date published: 2023-04-11
Rated 5 out of 5 by
DWreck83 from
Great
This program is easy to use and I’ve recommended it to plenty of people.
Date published: 2023-04-11
Rated 5 out of 5 by
Boyd1981 from
Great Product
I have been using Turbo tax for a while now and I love it.
All TurboTax® Offerings Reviews - Page 3434
Date published: 2023-04-11
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 4 out of 5 by
Val Do from
Thorough but clumsy
I have been using TurboTax for decades, and it astounds me that the interface is still so clumsy. It finds errors, but cannot help you locate the information needed to resolve it? It will let you see the IRS forms, and even edit fields, but it cannot take you from a field back into the step by step that edited that field? Interfaces have come a long way since the early 2000's and this one desperately needs an update.
Date published: 2023-04-11
Rated 4 out of 5 by
MJ 72 from
Have Used Turbo Tax for Many Years
Although I am fmailiar with Turbo Tax, the difficulties are different each year. Not sure it will ever be easy for me to use. Nonetheless, in the end our taxes are filed each year without audits.
Date published: 2023-04-11
Rated 5 out of 5 by
Bighulk from
turbo taz is amazing i love it
with turbo tax i had no problems i got all my refunds on time
Date published: 2023-04-11
Rated 5 out of 5 by
Pmc23 from
Turbo Tax made doing my taxes a happy experience.
This is the first tie i did not get upset doing my taxes. Thank you to the two people who called me and helped me with the forms i had. The program was easy to use and had answers to all the questions i had.
Date published: 2023-04-11
Rated 4 out of 5 by
Marcyannt from
Good
I thought it was $59. It was not $59. Not cool turbo tax.
Date published: 2023-04-11
Rated 5 out of 5 by
Annapantula from
Turbo Tax, A Great Product
I found Turbo Tax to be a great product. I have been using for the last 15 to 20 years. They make it simple by giving different options on how to navigate the product. A good explanation is there for anything that you want. Has a good community where one can pose questions and get answers. It does multiple checks before filing your tax returns. Overall, I recommend this. I asked my daughter to switch over to this product.
Date published: 2023-04-11
Rated 4 out of 5 by
Nick III from
Quite Good
The service seems more approachable than when I last used it in 2018. I like connecting my bank accounts.
Date published: 2023-04-11
Rated 1 out of 5 by
unhappy88 from
Way to throw on hidden fees at the end
I did my entire return under the impression it would be $119. Then only at the VERY END to they throw on another $103 in fees. absolutely wonderful. I am now motivated to do my taxes myself and never use this service again.
Date published: 2023-04-11
Rated 5 out of 5 by
DWreck83 from
Great
This program is easy to use and I’ve recommended it to plenty of people.
Date published: 2023-04-11
Rated 5 out of 5 by
Boyd1981 from
Great Product
I have been using Turbo tax for a while now and I love it.
All TurboTax® Offerings Reviews - Page 3434
Date published: 2023-04-11