TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 1 out of 5 by from Confusing and incomplete software I've been using turbotax for over 10 years and always was happy with it. Last few years it became more annoying than easy to use software. I think this is my last year using it. Starting next year I will not use it. Efiled my return twice just to get it rejected again because some ip pin number that I had to Google where to put it in. Turbotax didn't flag that spouse has to have it, didn't forward to where it needs to be entered, didn't transfer some of my last year's info so I had to dig through my files looking for one number. Wasted so much time trying to figure it out. Very disappointed with the way turbotax became
Date published: 2023-04-11
Rated 3 out of 5 by from 1099 entry did not work I have used TurboTax for years. I really appreciate that the tax info entry is streamlined. But this year the software did not accept 1099-NEC info, and I had a stack of them as a consultant. I did an online search and found a backdoor approach using Forms. But this added a good bit of time (and frustration) to my tax prep. I use Mac software.
Date published: 2023-04-11
Rated 5 out of 5 by from Excellent So easy to use! With being in the military it’s hard when your home of residence is different from where you live! Turbo tax makes it so easy and give’s explanations along the way!
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax is great I like the ease of being able to enter my information and have Turbo Tax review for accuracy
Date published: 2023-04-11
Rated 2 out of 5 by from Getting higher and higher every year Its easy to navigate through the web pages but its becoming much too expensive to file using TurboTax anymore.
Date published: 2023-04-11
Rated 5 out of 5 by from TurboTax is very good. I used to use TurboTax to prepare my tax return many years ago, but this year, I had many things to do, I figured out that I asked someone to do taxes for me, and I am glad that TurboTax let Shenel does it for me.
Date published: 2023-04-11
Rated 4 out of 5 by from Turbo Tax Good for DIYers Good for complex and evolving tax situations. I move from state to state often and Turbo Tax helps me streamline the process and catches all the individual state tax intricacies. Even when living abroad the website works for all my tax situations.
Date published: 2023-04-11
Rated 4 out of 5 by from TurboTax Use Experience TurboTax is very good and user friendly. I thought it pressed me hard and often to upscope in a variety of ways and I was unhappy about that.
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo tax is easy! Loved the helpful comments posted by the help assistant. It made things easier to understand
Date published: 2023-04-11
Rated 1 out of 5 by from Live I hit free and it still went to live and i couldn't gp back an change it i tried muiltiple times
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3424
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Confusing and incomplete software I've been using turbotax for over 10 years and always was happy with it. Last few years it became more annoying than easy to use software. I think this is my last year using it. Starting next year I will not use it. Efiled my return twice just to get it rejected again because some ip pin number that I had to Google where to put it in. Turbotax didn't flag that spouse has to have it, didn't forward to where it needs to be entered, didn't transfer some of my last year's info so I had to dig through my files looking for one number. Wasted so much time trying to figure it out. Very disappointed with the way turbotax became
Date published: 2023-04-11
Rated 3 out of 5 by from 1099 entry did not work I have used TurboTax for years. I really appreciate that the tax info entry is streamlined. But this year the software did not accept 1099-NEC info, and I had a stack of them as a consultant. I did an online search and found a backdoor approach using Forms. But this added a good bit of time (and frustration) to my tax prep. I use Mac software.
Date published: 2023-04-11
Rated 5 out of 5 by from Excellent So easy to use! With being in the military it’s hard when your home of residence is different from where you live! Turbo tax makes it so easy and give’s explanations along the way!
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax is great I like the ease of being able to enter my information and have Turbo Tax review for accuracy
Date published: 2023-04-11
Rated 2 out of 5 by from Getting higher and higher every year Its easy to navigate through the web pages but its becoming much too expensive to file using TurboTax anymore.
Date published: 2023-04-11
Rated 5 out of 5 by from TurboTax is very good. I used to use TurboTax to prepare my tax return many years ago, but this year, I had many things to do, I figured out that I asked someone to do taxes for me, and I am glad that TurboTax let Shenel does it for me.
Date published: 2023-04-11
Rated 4 out of 5 by from Turbo Tax Good for DIYers Good for complex and evolving tax situations. I move from state to state often and Turbo Tax helps me streamline the process and catches all the individual state tax intricacies. Even when living abroad the website works for all my tax situations.
Date published: 2023-04-11
Rated 4 out of 5 by from TurboTax Use Experience TurboTax is very good and user friendly. I thought it pressed me hard and often to upscope in a variety of ways and I was unhappy about that.
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo tax is easy! Loved the helpful comments posted by the help assistant. It made things easier to understand
Date published: 2023-04-11
Rated 1 out of 5 by from Live I hit free and it still went to live and i couldn't gp back an change it i tried muiltiple times
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3424