TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 1 out of 5 by from Why am I paying to do my own taxes. It doesn't make sense to make me pay 149 dollars to do my taxes when I am going to receive nothing back from the IRS.
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax is the best. My experience with Turbo Tax was fast, easy and professional. The turbo tax experts guided me through each step very carefully.
Date published: 2023-04-11
Rated 3 out of 5 by from BEEN USING TURBO TAX FOR >15 YEARS WALKS YOU THRU ALL OPTIONS ON YOUR TAXES. EVEN ALLOWS UPDATED AMOUNTS TO BE INSERTED TO SEE THE DIFFERENCE. MINE THIS TIME SAID USE THE ITEMIZED DEDUCTION BUT THE REFUND AMOUNT WAS THE SAME SO I SELECTED THE STANDARD DEDUCTION BECAUSE MY ITEMIZED WAS WITHIN A FEW DOLLARS. LESS CHANCE OF AN AUDIT IF ITEMIZED DEDUCTIONS WERE CHALLENGED . MORE EXPENSIVE EVERY YEAR FOR TURBOTAX
Date published: 2023-04-11
Rated 1 out of 5 by from Overpriced The premium value was pricey, and the entire price with fed taxes would have tripled. It wasn’t until I personally found the expenses page that I found the deduction, which was not readily accessible by turbotax.
Date published: 2023-04-11
Rated 5 out of 5 by from Helpful for home taxes Straight forward! Easy to use. Covers multiple states but you have to pay additional.
Date published: 2023-04-11
Rated 5 out of 5 by from TURBOTAX IS USER-FRIENDLY. ITS EASY TO USE EASY TO FOLLOW INSTRUCTIONS. HELPS ME DO MY TAXES FASTER.
Date published: 2023-04-11
Rated 5 out of 5 by from Super Easy! I love how user friendly it is with all of the detailed questions and areas for each category in life.
Date published: 2023-04-11
Rated 4 out of 5 by from TurboTax is easy to use and fast I really appreciate all the integrated features. Partnering with Plaid made it very easy and seamless to pull information from differing accounts
Date published: 2023-04-11
Rated 1 out of 5 by from Every year there its no way to import its deductib Turbo Tax recommends Its Deductible and you waste your time putting its in and there is no way to get it into Turbo Tax even though it's the same company. They send you to an eBay generated page and make you do it that way. It wasted an hour of my time. This happened 3 years in a row. They decreased the hours they help you on the phone, Not using it anymore. Ive used it like 10 years.
Date published: 2023-04-11
Rated 5 out of 5 by from used for four years, always satisfied Good, it helped explained many terms and conditions that I had no idea of.
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3416
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Why am I paying to do my own taxes. It doesn't make sense to make me pay 149 dollars to do my taxes when I am going to receive nothing back from the IRS.
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax is the best. My experience with Turbo Tax was fast, easy and professional. The turbo tax experts guided me through each step very carefully.
Date published: 2023-04-11
Rated 3 out of 5 by from BEEN USING TURBO TAX FOR >15 YEARS WALKS YOU THRU ALL OPTIONS ON YOUR TAXES. EVEN ALLOWS UPDATED AMOUNTS TO BE INSERTED TO SEE THE DIFFERENCE. MINE THIS TIME SAID USE THE ITEMIZED DEDUCTION BUT THE REFUND AMOUNT WAS THE SAME SO I SELECTED THE STANDARD DEDUCTION BECAUSE MY ITEMIZED WAS WITHIN A FEW DOLLARS. LESS CHANCE OF AN AUDIT IF ITEMIZED DEDUCTIONS WERE CHALLENGED . MORE EXPENSIVE EVERY YEAR FOR TURBOTAX
Date published: 2023-04-11
Rated 1 out of 5 by from Overpriced The premium value was pricey, and the entire price with fed taxes would have tripled. It wasn’t until I personally found the expenses page that I found the deduction, which was not readily accessible by turbotax.
Date published: 2023-04-11
Rated 5 out of 5 by from Helpful for home taxes Straight forward! Easy to use. Covers multiple states but you have to pay additional.
Date published: 2023-04-11
Rated 5 out of 5 by from TURBOTAX IS USER-FRIENDLY. ITS EASY TO USE EASY TO FOLLOW INSTRUCTIONS. HELPS ME DO MY TAXES FASTER.
Date published: 2023-04-11
Rated 5 out of 5 by from Super Easy! I love how user friendly it is with all of the detailed questions and areas for each category in life.
Date published: 2023-04-11
Rated 4 out of 5 by from TurboTax is easy to use and fast I really appreciate all the integrated features. Partnering with Plaid made it very easy and seamless to pull information from differing accounts
Date published: 2023-04-11
Rated 1 out of 5 by from Every year there its no way to import its deductib Turbo Tax recommends Its Deductible and you waste your time putting its in and there is no way to get it into Turbo Tax even though it's the same company. They send you to an eBay generated page and make you do it that way. It wasted an hour of my time. This happened 3 years in a row. They decreased the hours they help you on the phone, Not using it anymore. Ive used it like 10 years.
Date published: 2023-04-11
Rated 5 out of 5 by from used for four years, always satisfied Good, it helped explained many terms and conditions that I had no idea of.
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3416