TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 1 out of 5 by from TurboTax Seems Manipulative and Confusing My family had pre-purchased a license for multiple uses of Home & Business. When I entered it before e-filing on line, TurboTax showed the code was accepted yet still required payment and charged for the full amount.
Date published: 2023-04-11
Rated 5 out of 5 by from So Proud I Beat the Deadline w/ Turbo Tax!! : ) I have been so grateful to be able to depend on Turbo Tax for 8 years now in accomplishing this most daunting task! I can count on excellent guidance in ensuring I receive every possible deduction while also dotting all the i's and crossing all the t's. This means the most to me since I am a self employed. I cannot beat the price for the help I can always count on and the peace of mind I have once this huge task is completed! And perhaps one of the best parts is that I can also rely on Turbo Tax to be there next year, ready to go again with all my information stored and easily accessible.
Date published: 2023-04-11
Rated 5 out of 5 by from Taxes were easy Great features to make filing taxes easy. Will be coming back to file with TurboTax next year!
Date published: 2023-04-11
Rated 1 out of 5 by from Way Too Expensive Holy hell this software is way too expensive. Just going to use someone else next year. You guys are way too greedy.
Date published: 2023-04-11
Rated 5 out of 5 by from Literally incredible Great help from experts, quick and easy processes, everything went as planned.
Date published: 2023-04-11
Rated 5 out of 5 by from Outstanding I feel like my taxes get easier every year. TurboTax is intuitive, it pulls information forward from previous years, it explains what you're doing, and it does as much of the work for you as possible. I love it.
Date published: 2023-04-11
Rated 1 out of 5 by from Too expensive TurboTax really gets you with all of the forced upgrades while you are working on filing. It's pretty underhanded that you put time and effort in only for them to force you to pay more money.
Date published: 2023-04-11
Rated 4 out of 5 by from Turbo Tax online It took a while but it was worth it. It was fairly easy and the cost was reasonable. I'll file my taxes this way from here on.
Date published: 2023-04-11
Rated 5 out of 5 by from Great Experience I waited a little too long to do my taxes and found a W2 from last year that I hadn't filed. The process of retrieving the W2s and manually inputting information was easy and swift.
Date published: 2023-04-11
Rated 5 out of 5 by from Fast and easy Got everything done in under 30min, super easy to use.
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3412
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from TurboTax Seems Manipulative and Confusing My family had pre-purchased a license for multiple uses of Home & Business. When I entered it before e-filing on line, TurboTax showed the code was accepted yet still required payment and charged for the full amount.
Date published: 2023-04-11
Rated 5 out of 5 by from So Proud I Beat the Deadline w/ Turbo Tax!! : ) I have been so grateful to be able to depend on Turbo Tax for 8 years now in accomplishing this most daunting task! I can count on excellent guidance in ensuring I receive every possible deduction while also dotting all the i's and crossing all the t's. This means the most to me since I am a self employed. I cannot beat the price for the help I can always count on and the peace of mind I have once this huge task is completed! And perhaps one of the best parts is that I can also rely on Turbo Tax to be there next year, ready to go again with all my information stored and easily accessible.
Date published: 2023-04-11
Rated 5 out of 5 by from Taxes were easy Great features to make filing taxes easy. Will be coming back to file with TurboTax next year!
Date published: 2023-04-11
Rated 1 out of 5 by from Way Too Expensive Holy hell this software is way too expensive. Just going to use someone else next year. You guys are way too greedy.
Date published: 2023-04-11
Rated 5 out of 5 by from Literally incredible Great help from experts, quick and easy processes, everything went as planned.
Date published: 2023-04-11
Rated 5 out of 5 by from Outstanding I feel like my taxes get easier every year. TurboTax is intuitive, it pulls information forward from previous years, it explains what you're doing, and it does as much of the work for you as possible. I love it.
Date published: 2023-04-11
Rated 1 out of 5 by from Too expensive TurboTax really gets you with all of the forced upgrades while you are working on filing. It's pretty underhanded that you put time and effort in only for them to force you to pay more money.
Date published: 2023-04-11
Rated 4 out of 5 by from Turbo Tax online It took a while but it was worth it. It was fairly easy and the cost was reasonable. I'll file my taxes this way from here on.
Date published: 2023-04-11
Rated 5 out of 5 by from Great Experience I waited a little too long to do my taxes and found a W2 from last year that I hadn't filed. The process of retrieving the W2s and manually inputting information was easy and swift.
Date published: 2023-04-11
Rated 5 out of 5 by from Fast and easy Got everything done in under 30min, super easy to use.
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3412