TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Great to use when saving taxes for the last minute Made life a lot easier, especially after using turbotax last year. Many things autopopulated, and it was easier to navigate the second time around. Still takes long, but I feel more confident this time. Used a turbotax expert to check an error during the review stage - the expert didn't actually know the answer and had me wrongfully delete one of my state tax forms thinking it would solve the issue. Wish that experience was a bit better, but overall I'm satisfied with the product and will most likely use again next year.
Date published: 2023-04-13
Rated 5 out of 5 by from Helpful Easy to use your self need no help first time user
Date published: 2023-04-13
Rated 1 out of 5 by from SCAMMY SERVICE The fees are not transparent and they keep get added as you "HAVE TO" choose the PREMIUM OPTION or you wasted an hour on your life. This is the last time I am filing with TurboTax. It has become too expensive. For 222 $ I could have paid an actual person to do my taxes. You guys are gross.
Date published: 2023-04-13
Rated 5 out of 5 by from The best tax program ever This is the best tax program. Easy and effective.Animo plebada
Date published: 2023-04-13
Rated 5 out of 5 by from Tracey is Awesome! Tracy provided me with great service and recommendations to help me save on my taxes!
Date published: 2023-04-13
Rated 1 out of 5 by from not free just a pain in the backside, I don't believe my return was hard and i don't think i should've had to pay. you guys anything.
Date published: 2023-04-13
Rated 5 out of 5 by from TurboTax works TurboTax is the best. Easy to use and helpful to make sure I don't miss anything.
Date published: 2023-04-13
Rated 5 out of 5 by from TurboTax worked well Worked well. I needed to receive a call related to Box 20 on my W-2. The call went well and the person on the phone found the issue.
Date published: 2023-04-13
Rated 5 out of 5 by from it was great ! very easy it was great no problems and very easy!i would recommend it to family and friends
Date published: 2023-04-13
Rated 4 out of 5 by from Turbo Tax Online Deluxe Gets It Done The online (app) program is easy to use, and that is appreciated. I would give 6 Stars -- the best I can -- if it were not for the hidden costs that "show up" and are required, not optional. For example, I HAD to use the more expensive deluxe version because of a deductible tax break for which we were eligible. Then, as if the deluxe version and state costs were not enough, we also had to pay an additional processing fee. While the program was easy to use, it is definitely expensive.
Date published: 2023-04-13
All TurboTax® Offerings Reviews - Page 3398
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great to use when saving taxes for the last minute Made life a lot easier, especially after using turbotax last year. Many things autopopulated, and it was easier to navigate the second time around. Still takes long, but I feel more confident this time. Used a turbotax expert to check an error during the review stage - the expert didn't actually know the answer and had me wrongfully delete one of my state tax forms thinking it would solve the issue. Wish that experience was a bit better, but overall I'm satisfied with the product and will most likely use again next year.
Date published: 2023-04-13
Rated 5 out of 5 by from Helpful Easy to use your self need no help first time user
Date published: 2023-04-13
Rated 1 out of 5 by from SCAMMY SERVICE The fees are not transparent and they keep get added as you "HAVE TO" choose the PREMIUM OPTION or you wasted an hour on your life. This is the last time I am filing with TurboTax. It has become too expensive. For 222 $ I could have paid an actual person to do my taxes. You guys are gross.
Date published: 2023-04-13
Rated 5 out of 5 by from The best tax program ever This is the best tax program. Easy and effective.Animo plebada
Date published: 2023-04-13
Rated 5 out of 5 by from Tracey is Awesome! Tracy provided me with great service and recommendations to help me save on my taxes!
Date published: 2023-04-13
Rated 1 out of 5 by from not free just a pain in the backside, I don't believe my return was hard and i don't think i should've had to pay. you guys anything.
Date published: 2023-04-13
Rated 5 out of 5 by from TurboTax works TurboTax is the best. Easy to use and helpful to make sure I don't miss anything.
Date published: 2023-04-13
Rated 5 out of 5 by from TurboTax worked well Worked well. I needed to receive a call related to Box 20 on my W-2. The call went well and the person on the phone found the issue.
Date published: 2023-04-13
Rated 5 out of 5 by from it was great ! very easy it was great no problems and very easy!i would recommend it to family and friends
Date published: 2023-04-13
Rated 4 out of 5 by from Turbo Tax Online Deluxe Gets It Done The online (app) program is easy to use, and that is appreciated. I would give 6 Stars -- the best I can -- if it were not for the hidden costs that "show up" and are required, not optional. For example, I HAD to use the more expensive deluxe version because of a deductible tax break for which we were eligible. Then, as if the deluxe version and state costs were not enough, we also had to pay an additional processing fee. While the program was easy to use, it is definitely expensive.
Date published: 2023-04-13
All TurboTax® Offerings Reviews - Page 3398