TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from TurboTax is easy to use Great and easy to use. First time using it and I will be using it next year
Date published: 2023-04-11
Rated 4 out of 5 by from Good Tax Package-State Return Too Expensive TurboTax remains a fine choice for compiling your taxes and learning about changes to the tax code that may affect you. There should be no state tax filing fees for a product that is so expensive. Also, the attempt to upsell an unnecessary Premiere product to income property owners is a bit sleazy.
Date published: 2023-04-11
Rated 2 out of 5 by from TurboTax is so and so Great at keeping historical records/last year return so you can quickly view what you put in for a last years returns. However its horrible at bringing your trades from Etrade for Options trading. I had to spend 7 hours just fixing 200 of my trades that Turbotax messed up on while bringing my trading data from Etrade. Also customer service is horrible help when you try to reach out to them via phone call. Dude simply hung up on me when asking about the payment options or whether a discount code email i received was valid.
Date published: 2023-04-11
Rated 1 out of 5 by from Could not file, due to software glitch I have used Turbotax for years and have never had any issues in previous years. This year, I completed both my federal and state returns and got ready to efile. I got a message that the data could not be validated. I tried several more times and it would not go through. Then I spent nearly two hours on the phone with one of your agents who "tried" many things but could not make the software work. I ran out of time and filed via mail.
Date published: 2023-04-11
Rated 3 out of 5 by from Relatively quick way to complete your taxes This year (for 2022) when I started to enter income from forms 1099-R, the system wanted to me the investment income section. It would not let me review my forms 1099-R that it had properly identified fro 2021 tax year. Had to continue until the system brought me back to resolve income discrepancies.
Date published: 2023-04-11
Rated 5 out of 5 by from Easy to use! I have used Turbotax for several years and find it easy to understand and use.
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax Live Saved Me Money Edva helped save me over $5k on my business tax return. She went over my return and found areas where I entered my deductions in the wrong area. Thank you! I will be using live next tax season! Thank you!
Date published: 2023-04-11
Rated 5 out of 5 by from I'm starting to look forward to doing taxes Every year I dread doing taxes because I have such a complicated tax situation, with both a salary and book income. This year was kind of a breeze—much easier than in the past. I'm a big fan of being able to scan my tax forms with my iPhone. It's just overall a very easy experience. Thank you!
Date published: 2023-04-11
Rated 5 out of 5 by from Easy We hate filing taxes. Turbo Tax makes our lives better.
Date published: 2023-04-11
Rated 5 out of 5 by from I love TurboTax! TurboTax takes the daunting out of filing taxes! I love the way it is set up, the graphics, and the whole experience. Thank you!
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3375
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is easy to use Great and easy to use. First time using it and I will be using it next year
Date published: 2023-04-11
Rated 4 out of 5 by from Good Tax Package-State Return Too Expensive TurboTax remains a fine choice for compiling your taxes and learning about changes to the tax code that may affect you. There should be no state tax filing fees for a product that is so expensive. Also, the attempt to upsell an unnecessary Premiere product to income property owners is a bit sleazy.
Date published: 2023-04-11
Rated 2 out of 5 by from TurboTax is so and so Great at keeping historical records/last year return so you can quickly view what you put in for a last years returns. However its horrible at bringing your trades from Etrade for Options trading. I had to spend 7 hours just fixing 200 of my trades that Turbotax messed up on while bringing my trading data from Etrade. Also customer service is horrible help when you try to reach out to them via phone call. Dude simply hung up on me when asking about the payment options or whether a discount code email i received was valid.
Date published: 2023-04-11
Rated 1 out of 5 by from Could not file, due to software glitch I have used Turbotax for years and have never had any issues in previous years. This year, I completed both my federal and state returns and got ready to efile. I got a message that the data could not be validated. I tried several more times and it would not go through. Then I spent nearly two hours on the phone with one of your agents who "tried" many things but could not make the software work. I ran out of time and filed via mail.
Date published: 2023-04-11
Rated 3 out of 5 by from Relatively quick way to complete your taxes This year (for 2022) when I started to enter income from forms 1099-R, the system wanted to me the investment income section. It would not let me review my forms 1099-R that it had properly identified fro 2021 tax year. Had to continue until the system brought me back to resolve income discrepancies.
Date published: 2023-04-11
Rated 5 out of 5 by from Easy to use! I have used Turbotax for several years and find it easy to understand and use.
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax Live Saved Me Money Edva helped save me over $5k on my business tax return. She went over my return and found areas where I entered my deductions in the wrong area. Thank you! I will be using live next tax season! Thank you!
Date published: 2023-04-11
Rated 5 out of 5 by from I'm starting to look forward to doing taxes Every year I dread doing taxes because I have such a complicated tax situation, with both a salary and book income. This year was kind of a breeze—much easier than in the past. I'm a big fan of being able to scan my tax forms with my iPhone. It's just overall a very easy experience. Thank you!
Date published: 2023-04-11
Rated 5 out of 5 by from Easy We hate filing taxes. Turbo Tax makes our lives better.
Date published: 2023-04-11
Rated 5 out of 5 by from I love TurboTax! TurboTax takes the daunting out of filing taxes! I love the way it is set up, the graphics, and the whole experience. Thank you!
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3375