TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 2 out of 5 by from design worse than last yr Worse this year. Asking me to repeat info from last year and you have it. Asking me to verify income on gov form that you imported multiple times. Not showing a number upfront to know quick if researching all my deductions will surpass it. Not even guiding me to deductions to begin with. If I say an explanation is poor, then it refers me to the community. Just a worser design!
Date published: 2023-04-11
Rated 1 out of 5 by from Scheduled Fed Payment?? I submitted my taxes which were accepted. I owed Fed and scheduled the debit payment for April 10th. Apparently Turbo Tax does not confirm that the debit was successful and the coversheet of my printed form only suggests where I send a check - nothing about the debit that I scheduled. This is infuriating. I have no way of knowing if TT processed the debit. My only recourse is to watch my bank balance, but according to TT FAQ, the Fed could take "1-3 weeks to process" my payment. That would be way too late to find out if TT actually did what they said they would do. I have been using TT for over 25 years, but I am getting tired of finding errors and bugs in the applications for the past 4 years.
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax Rocks Turbo Tax makes filling so stress free. Best ever.
Date published: 2023-04-11
Rated 5 out of 5 by from Simple and Easy! Every year TurboTax Premium is easy and efficient to file taxes. Even if you aren't a tax professional, they make it fool proof with making good decisions.
Date published: 2023-04-11
Rated 4 out of 5 by from I LIKE THAT I CAN DO MY OWN HOWEVER... I like doing my own taxes instead of paying somebody to do it BUT I don't get all the benefits I should be able to get, when I do my own. It seems that there are certain steps on the form that a tax notary sees then what turbo taX shows me on my side. I just don't want to risk going to someone & paying them so much when in reality,I can have that income myself (especially thru out these tough times)
Date published: 2023-04-11
Rated 4 out of 5 by from Turbo tax worked well and had good explanations Did not need to use a tax expert. The program has good explanations of questions i had.
Date published: 2023-04-11
Rated 5 out of 5 by from VERY WELL DESIGNED I WAS ABLE TO FIND EVERYTHING THAT I NEED, EXCEPT FOR TAX TREATY WITH OTHER COUNTRIES
Date published: 2023-04-11
Rated 5 out of 5 by from AWESOME i had a great experience with turbo tax. Ver straight forward and convenient
Date published: 2023-04-11
Rated 5 out of 5 by from easy turbo tax is easy to complete and file nothing else to say
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax is AWESOME!!! So easy to use! We've used Turbo Tax for over 5 years.
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3369
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from design worse than last yr Worse this year. Asking me to repeat info from last year and you have it. Asking me to verify income on gov form that you imported multiple times. Not showing a number upfront to know quick if researching all my deductions will surpass it. Not even guiding me to deductions to begin with. If I say an explanation is poor, then it refers me to the community. Just a worser design!
Date published: 2023-04-11
Rated 1 out of 5 by from Scheduled Fed Payment?? I submitted my taxes which were accepted. I owed Fed and scheduled the debit payment for April 10th. Apparently Turbo Tax does not confirm that the debit was successful and the coversheet of my printed form only suggests where I send a check - nothing about the debit that I scheduled. This is infuriating. I have no way of knowing if TT processed the debit. My only recourse is to watch my bank balance, but according to TT FAQ, the Fed could take "1-3 weeks to process" my payment. That would be way too late to find out if TT actually did what they said they would do. I have been using TT for over 25 years, but I am getting tired of finding errors and bugs in the applications for the past 4 years.
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax Rocks Turbo Tax makes filling so stress free. Best ever.
Date published: 2023-04-11
Rated 5 out of 5 by from Simple and Easy! Every year TurboTax Premium is easy and efficient to file taxes. Even if you aren't a tax professional, they make it fool proof with making good decisions.
Date published: 2023-04-11
Rated 4 out of 5 by from I LIKE THAT I CAN DO MY OWN HOWEVER... I like doing my own taxes instead of paying somebody to do it BUT I don't get all the benefits I should be able to get, when I do my own. It seems that there are certain steps on the form that a tax notary sees then what turbo taX shows me on my side. I just don't want to risk going to someone & paying them so much when in reality,I can have that income myself (especially thru out these tough times)
Date published: 2023-04-11
Rated 4 out of 5 by from Turbo tax worked well and had good explanations Did not need to use a tax expert. The program has good explanations of questions i had.
Date published: 2023-04-11
Rated 5 out of 5 by from VERY WELL DESIGNED I WAS ABLE TO FIND EVERYTHING THAT I NEED, EXCEPT FOR TAX TREATY WITH OTHER COUNTRIES
Date published: 2023-04-11
Rated 5 out of 5 by from AWESOME i had a great experience with turbo tax. Ver straight forward and convenient
Date published: 2023-04-11
Rated 5 out of 5 by from easy turbo tax is easy to complete and file nothing else to say
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax is AWESOME!!! So easy to use! We've used Turbo Tax for over 5 years.
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3369