TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Thank you! As someone who hates such things as filing and trying to understand the process, you make filing of taxes easy. Appreciate the many tips and explanations along the way.
Date published: 2023-04-11
Rated 1 out of 5 by from Adding fees in the middle of the process They really make you fill out all of your information for your state return then tell you that you have to pay $64 to file it or delete all of the information you just submitted. I'm really paying over $200 to file my $167 refund.
Date published: 2023-04-11
Rated 5 out of 5 by from Very thorough and easy to use We have used TurboTax for many years and even when some years were very complicated, tax-wise, TurboTax was able to steer us through the process every step of the way. We highly recommend them.
Date published: 2023-04-11
Rated 5 out of 5 by from Makes a painful experience painless I don't care for the cutesy graphics but the tax filing experience is painless. I'm old enough to remember doing this on paper every year and Turbo Tax helps save time and money.
Date published: 2023-04-11
Rated 5 out of 5 by from AWESOME I'VE BEEN DOING MY TAXES WITH TURBO TAX FOR MANY YEARS. IT GETS EASIER EVERY YEAR! INTUITIVE PROCESSES - EVERY YEAR YOU UP YOUR GAME! I HATE DOING TAXES BUT TURBO TAX REALLY MAKES IT SO MUCH EASIER
Date published: 2023-04-11
Rated 5 out of 5 by from Quick and easy Just have to upload your forms electronically (of course you can also type in the information yourself), and I was done in less than an hour!
Date published: 2023-04-11
Rated 5 out of 5 by from Love Turbo Tax Very easy to use and helpful along the way with any questions I may have.
Date published: 2023-04-11
Rated 5 out of 5 by from User friendly. Very easy to use. Felt confident when filling out the dorms. The questions are easy to understand.
Date published: 2023-04-11
Rated 5 out of 5 by from I've been using Turbotax for 34 years! I was introduced to Turbotax by a friend in 1989. I've used it exclusively ever since. It is simple to use and feature rich. I love their intelligent EPSS design. Ive encountered a few hiccups in their software over the years, but nothing that is a show stopper. They make tax filing a breeze!
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax is so simple to use! I use it every year. Never have any problems. Will continue to use!
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3365
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Thank you! As someone who hates such things as filing and trying to understand the process, you make filing of taxes easy. Appreciate the many tips and explanations along the way.
Date published: 2023-04-11
Rated 1 out of 5 by from Adding fees in the middle of the process They really make you fill out all of your information for your state return then tell you that you have to pay $64 to file it or delete all of the information you just submitted. I'm really paying over $200 to file my $167 refund.
Date published: 2023-04-11
Rated 5 out of 5 by from Very thorough and easy to use We have used TurboTax for many years and even when some years were very complicated, tax-wise, TurboTax was able to steer us through the process every step of the way. We highly recommend them.
Date published: 2023-04-11
Rated 5 out of 5 by from Makes a painful experience painless I don't care for the cutesy graphics but the tax filing experience is painless. I'm old enough to remember doing this on paper every year and Turbo Tax helps save time and money.
Date published: 2023-04-11
Rated 5 out of 5 by from AWESOME I'VE BEEN DOING MY TAXES WITH TURBO TAX FOR MANY YEARS. IT GETS EASIER EVERY YEAR! INTUITIVE PROCESSES - EVERY YEAR YOU UP YOUR GAME! I HATE DOING TAXES BUT TURBO TAX REALLY MAKES IT SO MUCH EASIER
Date published: 2023-04-11
Rated 5 out of 5 by from Quick and easy Just have to upload your forms electronically (of course you can also type in the information yourself), and I was done in less than an hour!
Date published: 2023-04-11
Rated 5 out of 5 by from Love Turbo Tax Very easy to use and helpful along the way with any questions I may have.
Date published: 2023-04-11
Rated 5 out of 5 by from User friendly. Very easy to use. Felt confident when filling out the dorms. The questions are easy to understand.
Date published: 2023-04-11
Rated 5 out of 5 by from I've been using Turbotax for 34 years! I was introduced to Turbotax by a friend in 1989. I've used it exclusively ever since. It is simple to use and feature rich. I love their intelligent EPSS design. Ive encountered a few hiccups in their software over the years, but nothing that is a show stopper. They make tax filing a breeze!
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax is so simple to use! I use it every year. Never have any problems. Will continue to use!
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3365