TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from I love Turbo Tax Turbo Tax is so helpful every step of the way! My representative, Keith, reviewed and went over every detail with me. His help was invaluable and I feel very confident to file my return thanks to him.
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax is awesome I have used TurboTax for several years and every year I have been equally satisfied with the outcome
Date published: 2023-04-19
Rated 4 out of 5 by from It lacks detailed instructions about private PIN I really think this is an excellent product until you run into issues like, asking the date of your home purchase, or the Personal Identification Number from IRS. the PIN is the worst! it does not specifies how to obtain the number or if a new one is required! I think it could be better explained by Turbo Tax.
Date published: 2023-04-19
Rated 3 out of 5 by from basic/deluxe features, not happy with price I like Turbo Tax. Been using it for years. But every year the price goes up and this year it would not let me choose basic or standard file so I had to pay extra for the deluxe which I never use the deluxe features.
Date published: 2023-04-19
Rated 5 out of 5 by from Great location to file your taxes I was amazed how easy it was to fill out and file my taxes. First time 1099NEC filing.
Date published: 2023-04-19
Rated 5 out of 5 by from Awesome business Great job!!!!!! Appreciate your time it really helped us
Date published: 2023-04-19
Rated 1 out of 5 by from Intuit Turbo Tax Premi The program is harder to use than it was in the past 30 years. I was unable to input the license code from my purchased program.
Date published: 2023-04-19
Rated 2 out of 5 by from So disappointed I have used Turbo Tax for the better part of 30 years and always bought the $60 software version and installed. Using this route, I was able to complete my mother and our simple returns. This year I waited until the last moment and thought I would try the online version. While it remained simple to use like the software, it cost us 6 times as much. When I finished mine for $178 (3 times what I pay for the software to install), I thought I will at least be able to complete my mothers under that purchase. WRONG!! Hers cost another $188. I am so frustrated that I will likely change from Intuit products (Quickbooks and Turbo Tax) for one of the many other options available. You teally failed a long time, loyal customer Intuit.
Date published: 2023-04-19
Rated 5 out of 5 by from turbo all the way baby!!!! very easy to use have used Turbo Tax for many years
Date published: 2023-04-19
Rated 5 out of 5 by from My Turbo SenSei The software is easy to use and very helpful. It let me know when I overlooked something. I have used Turbo Tax for a few years now, and plan on keeping this SenSei as my tax filing expert.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 337
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I love Turbo Tax Turbo Tax is so helpful every step of the way! My representative, Keith, reviewed and went over every detail with me. His help was invaluable and I feel very confident to file my return thanks to him.
Date published: 2023-04-19
Rated 5 out of 5 by from TurboTax is awesome I have used TurboTax for several years and every year I have been equally satisfied with the outcome
Date published: 2023-04-19
Rated 4 out of 5 by from It lacks detailed instructions about private PIN I really think this is an excellent product until you run into issues like, asking the date of your home purchase, or the Personal Identification Number from IRS. the PIN is the worst! it does not specifies how to obtain the number or if a new one is required! I think it could be better explained by Turbo Tax.
Date published: 2023-04-19
Rated 3 out of 5 by from basic/deluxe features, not happy with price I like Turbo Tax. Been using it for years. But every year the price goes up and this year it would not let me choose basic or standard file so I had to pay extra for the deluxe which I never use the deluxe features.
Date published: 2023-04-19
Rated 5 out of 5 by from Great location to file your taxes I was amazed how easy it was to fill out and file my taxes. First time 1099NEC filing.
Date published: 2023-04-19
Rated 5 out of 5 by from Awesome business Great job!!!!!! Appreciate your time it really helped us
Date published: 2023-04-19
Rated 1 out of 5 by from Intuit Turbo Tax Premi The program is harder to use than it was in the past 30 years. I was unable to input the license code from my purchased program.
Date published: 2023-04-19
Rated 2 out of 5 by from So disappointed I have used Turbo Tax for the better part of 30 years and always bought the $60 software version and installed. Using this route, I was able to complete my mother and our simple returns. This year I waited until the last moment and thought I would try the online version. While it remained simple to use like the software, it cost us 6 times as much. When I finished mine for $178 (3 times what I pay for the software to install), I thought I will at least be able to complete my mothers under that purchase. WRONG!! Hers cost another $188. I am so frustrated that I will likely change from Intuit products (Quickbooks and Turbo Tax) for one of the many other options available. You teally failed a long time, loyal customer Intuit.
Date published: 2023-04-19
Rated 5 out of 5 by from turbo all the way baby!!!! very easy to use have used Turbo Tax for many years
Date published: 2023-04-19
Rated 5 out of 5 by from My Turbo SenSei The software is easy to use and very helpful. It let me know when I overlooked something. I have used Turbo Tax for a few years now, and plan on keeping this SenSei as my tax filing expert.
Date published: 2023-04-19
All TurboTax® Offerings Reviews - Page 337