TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Rated 5 out of 5 by from TurboTax is great The expert that I worked with was very helpful and knowledgeable.
Date published: 2021-05-25
Rated 5 out of 5 by from Excellant very easy to follow I have used turbo tax for years other than 2019 but all my previous prior
Date published: 2021-05-25
Rated 3 out of 5 by from Confusing options for start up costs I had 2 seld employment and could not input the start up costs independently. This took so much time trying to figure out how to add them separately but ultimately could find a way.
Date published: 2021-05-25
Rated 5 out of 5 by from awesomely simple I figured it would take all day, since I am an independent contractor and retiree, but it only took about 4 hours. The biggest part of doing our taxes is keeping our forms in good order and filed when they come in, the rest is easy the TT/
Date published: 2021-05-25
Rated 5 out of 5 by from Goated Fast and easy was easy to do and was fun. I'm thankful
Date published: 2021-05-25
Rated 5 out of 5 by from Great Easy to use all i can say. Not so hard. Pretty simple. You know what its easy but writing this review was hard
Date published: 2021-05-25
Rated 5 out of 5 by from Ms. Eve is awesome It was amazing I could have encountered a better expert than Ms. Eve highly
Date published: 2021-05-25
Rated 3 out of 5 by from turbo tax online turbotax online did not allow me to view forms until the end and I received a strange message stating that I could not upload forms due to the fact I did not have the correct app. on my Mac. The App Store then told me there was no available application. I called for help and received excellent service from Daryl.
Date published: 2021-05-25
Rated 3 out of 5 by from Really struggled with the instructions this year. Instructions on several of questions were confusing. How come turbo tax isn't able to auto populate things from year before. Why should it be asking if I got a refund last year. Doesn't turbo tax already have that info? Very frustrating process this year.
Date published: 2021-05-25
Rated 4 out of 5 by from Great Customer Service I love the personalized customer service. They are awesome.
Date published: 2021-05-24
All TurboTax® Offerings Reviews - Page 337
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax is great The expert that I worked with was very helpful and knowledgeable.
Date published: 2021-05-25
Rated 5 out of 5 by from Excellant very easy to follow I have used turbo tax for years other than 2019 but all my previous prior
Date published: 2021-05-25
Rated 3 out of 5 by from Confusing options for start up costs I had 2 seld employment and could not input the start up costs independently. This took so much time trying to figure out how to add them separately but ultimately could find a way.
Date published: 2021-05-25
Rated 5 out of 5 by from awesomely simple I figured it would take all day, since I am an independent contractor and retiree, but it only took about 4 hours. The biggest part of doing our taxes is keeping our forms in good order and filed when they come in, the rest is easy the TT/
Date published: 2021-05-25
Rated 5 out of 5 by from Goated Fast and easy was easy to do and was fun. I'm thankful
Date published: 2021-05-25
Rated 5 out of 5 by from Great Easy to use all i can say. Not so hard. Pretty simple. You know what its easy but writing this review was hard
Date published: 2021-05-25
Rated 5 out of 5 by from Ms. Eve is awesome It was amazing I could have encountered a better expert than Ms. Eve highly
Date published: 2021-05-25
Rated 3 out of 5 by from turbo tax online turbotax online did not allow me to view forms until the end and I received a strange message stating that I could not upload forms due to the fact I did not have the correct app. on my Mac. The App Store then told me there was no available application. I called for help and received excellent service from Daryl.
Date published: 2021-05-25
Rated 3 out of 5 by from Really struggled with the instructions this year. Instructions on several of questions were confusing. How come turbo tax isn't able to auto populate things from year before. Why should it be asking if I got a refund last year. Doesn't turbo tax already have that info? Very frustrating process this year.
Date published: 2021-05-25
Rated 4 out of 5 by from Great Customer Service I love the personalized customer service. They are awesome.
Date published: 2021-05-24
All TurboTax® Offerings Reviews - Page 337