TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from turbotax I enjoy the ease of using turbotax and the added coverage of audit protection. BUT the rates have more than doubled to complete taxes with turbotax :(
Date published: 2023-04-11
Rated 5 out of 5 by from Easy way to file for my new business A+ I had questions and received good help via live chat and phone. They were very nice, helpful, and knowledgeable.
Date published: 2023-04-11
Rated 5 out of 5 by from I like Turbo Tax I have used Turbo Tax for years with great confidence. I have multiple businesses and no problems.
Date published: 2023-04-11
Rated 5 out of 5 by from Easy and Quick After 4 years of using Turbo Tax, I am impressed more each year with the ease and quick filing.
Date published: 2023-04-11
Rated 3 out of 5 by from YOU STILL GOOD WHEN TURBO TAX FIRST STARTED, THERE WAS MUCH MORE FEATURES WHICH ALLOWED EASY. DO NOT FIX SOMETHING WORKING.
Date published: 2023-04-11
Rated 1 out of 5 by from the turbo tax termite - invasive and unwanted tt is like inviting a termite into you finacial records its invasive unwanted intusive obnoxious unhelpful
Date published: 2023-04-11
Rated 1 out of 5 by from My last year using TurboTax I've used TurboTax for my taxes since 2015 and this will be my last year. I've used it so I was able to get my full refund and the past few years things have just gone down hill, first my refund gets denied so then I have to mail it in and I didn't get my 2019 taxes until 2021 and now I'm being charged over $100 even though I didn't use any of the add-ons while doing my taxes. I used it because it was free and now its not so this is my last year using TurboTax.
Date published: 2023-04-11
Rated 5 out of 5 by from excellent guidelines and easy to use will use again next year again and recommend to everyone
Date published: 2023-04-11
Rated 4 out of 5 by from seamless product from year to year, mostly Great to pull over most information; some info still requires it to be filled in, even though it hasn't changed in many years. The cost should be stratified; meaning, the easier the return, the less cost it should be. I used to pay around $100, it's now almost $200. My return is not complex.
Date published: 2023-04-11
Rated 3 out of 5 by from ughh I could not finalize my last payment to e-file because I couldn't log in. Ten tries and password changes later it finally took. Also, brokerage accounts were visited but not needed and turbo tax kept making me fill in info that wasn't there. 0.00, no info, random date, etc, to finish filing.
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3359
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from turbotax I enjoy the ease of using turbotax and the added coverage of audit protection. BUT the rates have more than doubled to complete taxes with turbotax :(
Date published: 2023-04-11
Rated 5 out of 5 by from Easy way to file for my new business A+ I had questions and received good help via live chat and phone. They were very nice, helpful, and knowledgeable.
Date published: 2023-04-11
Rated 5 out of 5 by from I like Turbo Tax I have used Turbo Tax for years with great confidence. I have multiple businesses and no problems.
Date published: 2023-04-11
Rated 5 out of 5 by from Easy and Quick After 4 years of using Turbo Tax, I am impressed more each year with the ease and quick filing.
Date published: 2023-04-11
Rated 3 out of 5 by from YOU STILL GOOD WHEN TURBO TAX FIRST STARTED, THERE WAS MUCH MORE FEATURES WHICH ALLOWED EASY. DO NOT FIX SOMETHING WORKING.
Date published: 2023-04-11
Rated 1 out of 5 by from the turbo tax termite - invasive and unwanted tt is like inviting a termite into you finacial records its invasive unwanted intusive obnoxious unhelpful
Date published: 2023-04-11
Rated 1 out of 5 by from My last year using TurboTax I've used TurboTax for my taxes since 2015 and this will be my last year. I've used it so I was able to get my full refund and the past few years things have just gone down hill, first my refund gets denied so then I have to mail it in and I didn't get my 2019 taxes until 2021 and now I'm being charged over $100 even though I didn't use any of the add-ons while doing my taxes. I used it because it was free and now its not so this is my last year using TurboTax.
Date published: 2023-04-11
Rated 5 out of 5 by from excellent guidelines and easy to use will use again next year again and recommend to everyone
Date published: 2023-04-11
Rated 4 out of 5 by from seamless product from year to year, mostly Great to pull over most information; some info still requires it to be filled in, even though it hasn't changed in many years. The cost should be stratified; meaning, the easier the return, the less cost it should be. I used to pay around $100, it's now almost $200. My return is not complex.
Date published: 2023-04-11
Rated 3 out of 5 by from ughh I could not finalize my last payment to e-file because I couldn't log in. Ten tries and password changes later it finally took. Also, brokerage accounts were visited but not needed and turbo tax kept making me fill in info that wasn't there. 0.00, no info, random date, etc, to finish filing.
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3359