TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 2 out of 5 by from Everything fine...until the end. The taxes were fine. At the end when I tried to file, I jumped through all the ridiculous hoops...the account numbers, the dates, the drivers license, everything...and the software has a glitch and keeps saying it has an update so it can't file. There is no update. I tried several times, looking at the update tab, and it says everything is updated...but after all this, paying $110 to file, I can't file. So frustrating
Date published: 2023-04-13
Rated 1 out of 5 by from Expensive A lot of fees and Expensive, especially for the obligatory premium option.
Date published: 2023-04-13
Rated 2 out of 5 by from Misleading pricing Pricing is misleading. Product works, but is designed to upsell.
Date published: 2023-04-13
Rated 5 out of 5 by from Easy and Friendly UI Smooth platform, and having it be free helps people out a lot.
Date published: 2023-04-13
Rated 5 out of 5 by from As Simple as it Could Be Taxes are always difficult - but Turbotax made it the simplest it could have been
Date published: 2023-04-13
Rated 5 out of 5 by from turbo is always awesome quick & easy. love that it pulls from the year before
Date published: 2023-04-13
Rated 5 out of 5 by from Very easy great help The people that helped me were great I will definitely use turbo tax in the future
Date published: 2023-04-13
Rated 5 out of 5 by from Always easy and accurate. Always easy and accurate. Always easy and accurate.
Date published: 2023-04-13
Rated 5 out of 5 by from easy peasy step by step instructions we easy to follow and took no time at all
Date published: 2023-04-13
Rated 5 out of 5 by from Great experience with Turbo Tax Ran into a glitch this year and had to contact a Tax Expert. Natasha came on line and solved the problem for me. She was super helpful, courteous, and patient with me. Thanks Turbo Tax and especially Natasha.
Date published: 2023-04-13
All TurboTax® Offerings Reviews - Page 3357
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Everything fine...until the end. The taxes were fine. At the end when I tried to file, I jumped through all the ridiculous hoops...the account numbers, the dates, the drivers license, everything...and the software has a glitch and keeps saying it has an update so it can't file. There is no update. I tried several times, looking at the update tab, and it says everything is updated...but after all this, paying $110 to file, I can't file. So frustrating
Date published: 2023-04-13
Rated 1 out of 5 by from Expensive A lot of fees and Expensive, especially for the obligatory premium option.
Date published: 2023-04-13
Rated 2 out of 5 by from Misleading pricing Pricing is misleading. Product works, but is designed to upsell.
Date published: 2023-04-13
Rated 5 out of 5 by from Easy and Friendly UI Smooth platform, and having it be free helps people out a lot.
Date published: 2023-04-13
Rated 5 out of 5 by from As Simple as it Could Be Taxes are always difficult - but Turbotax made it the simplest it could have been
Date published: 2023-04-13
Rated 5 out of 5 by from turbo is always awesome quick & easy. love that it pulls from the year before
Date published: 2023-04-13
Rated 5 out of 5 by from Very easy great help The people that helped me were great I will definitely use turbo tax in the future
Date published: 2023-04-13
Rated 5 out of 5 by from Always easy and accurate. Always easy and accurate. Always easy and accurate.
Date published: 2023-04-13
Rated 5 out of 5 by from easy peasy step by step instructions we easy to follow and took no time at all
Date published: 2023-04-13
Rated 5 out of 5 by from Great experience with Turbo Tax Ran into a glitch this year and had to contact a Tax Expert. Natasha came on line and solved the problem for me. She was super helpful, courteous, and patient with me. Thanks Turbo Tax and especially Natasha.
Date published: 2023-04-13
All TurboTax® Offerings Reviews - Page 3357