TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from Good Experience Questions asked seem to cover all the bases for my situation.
Date published: 2023-04-11
Rated 1 out of 5 by from $200 to file taxes? Ideally, this is my last year using TurboTax. $200+ to file a simple standard deduction return is ridiculous.
Date published: 2023-04-11
Rated 5 out of 5 by from Great experience She took her time with me and was very helpful. She waited while I typed in an amended form.
Date published: 2023-04-11
Rated 5 out of 5 by from Super easy guidance It was super easy to follow the guidance and the tips were also really useful to dive into questions.
Date published: 2023-04-11
Rated 5 out of 5 by from My Tax Return Excellent Service Good Customer Service Great Job Guys
Date published: 2023-04-11
Rated 5 out of 5 by from turbotax is AWESOME! We have been using turbotax for years and have always been very pleased! This year we recieved a new 1099R form. I had no idea to proceed. I was about to make an appt. with another company when turbotax offered to call me. The caller answered my questions and in minutes I was able to file feeling good about it. Thank you turbotax! You will see us next year
Date published: 2023-04-11
Rated 1 out of 5 by from Fees were unclear Fees were unclear, and the person I gave access to my screen for assistance rushed me through what I was seeking help for. I didn't realize sending a question through live chat about the info requested would cost 129.00. Very convoluted wording
Date published: 2023-04-11
Rated 4 out of 5 by from turbo is good most part is easy to use, wish they did city tax to get it done in one spot
Date published: 2023-04-11
Rated 5 out of 5 by from LOVE LOVE LOVE Turbo Tax!! Easy to file- walks you through everything - Done in less than 2hrs!!!
Date published: 2023-04-11
Rated 3 out of 5 by from easy if you don't have any income too much hassle to report a 1099NEC as well as getting verifing information
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3335
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Good Experience Questions asked seem to cover all the bases for my situation.
Date published: 2023-04-11
Rated 1 out of 5 by from $200 to file taxes? Ideally, this is my last year using TurboTax. $200+ to file a simple standard deduction return is ridiculous.
Date published: 2023-04-11
Rated 5 out of 5 by from Great experience She took her time with me and was very helpful. She waited while I typed in an amended form.
Date published: 2023-04-11
Rated 5 out of 5 by from Super easy guidance It was super easy to follow the guidance and the tips were also really useful to dive into questions.
Date published: 2023-04-11
Rated 5 out of 5 by from My Tax Return Excellent Service Good Customer Service Great Job Guys
Date published: 2023-04-11
Rated 5 out of 5 by from turbotax is AWESOME! We have been using turbotax for years and have always been very pleased! This year we recieved a new 1099R form. I had no idea to proceed. I was about to make an appt. with another company when turbotax offered to call me. The caller answered my questions and in minutes I was able to file feeling good about it. Thank you turbotax! You will see us next year
Date published: 2023-04-11
Rated 1 out of 5 by from Fees were unclear Fees were unclear, and the person I gave access to my screen for assistance rushed me through what I was seeking help for. I didn't realize sending a question through live chat about the info requested would cost 129.00. Very convoluted wording
Date published: 2023-04-11
Rated 4 out of 5 by from turbo is good most part is easy to use, wish they did city tax to get it done in one spot
Date published: 2023-04-11
Rated 5 out of 5 by from LOVE LOVE LOVE Turbo Tax!! Easy to file- walks you through everything - Done in less than 2hrs!!!
Date published: 2023-04-11
Rated 3 out of 5 by from easy if you don't have any income too much hassle to report a 1099NEC as well as getting verifing information
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3335