TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 1 out of 5 by from A bit confusing It's pretty difficult to switch between payment plans will in the process of a return, it should be simple to change between them without starting over again. The language for payment is also confusing, the screens should be clearer about who to pay each amount of owed taxes to.
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax 2022 Deluxe When opening a new return you can transfer info from an old return - this part of the process is a little confusing and I received the message"you don't have the required permissions" -or something similar - I'm the computer owner , I should have permissions. Had to move old 2021 files to my desktop use the info.
Date published: 2023-04-11
Rated 5 out of 5 by from Turbotax is great! I have been using Turbotax for years and I have never had any issues. It is easy to use and have great customer service.
Date published: 2023-04-11
Rated 4 out of 5 by from null null
Date published: 2023-04-11
Rated 5 out of 5 by from Always awesome I satisfiedve used Turbo Tax for many years and have always been satiisfied.
Date published: 2023-04-11
Rated 5 out of 5 by from Fast and Easy Very easy to use. Checks everything and guides through all important and unusual situations.
Date published: 2023-04-11
Rated 5 out of 5 by from TURBO TAX IS AWESOME IT HELPS YOU ANSWER ALL OF YOUR QUESTIONS IN DOING YOUR TAXES
Date published: 2023-04-11
Rated 5 out of 5 by from Simple and easy to follow Did not engage with tax experts but feel that the system in place is easy to follow.
Date published: 2023-04-11
Rated 3 out of 5 by from its alright taxes are never easy and clear for the regular citizen regardless of how you file, but it gets the job done
Date published: 2023-04-11
Rated 4 out of 5 by from Turbo Tax works great I've used TurboTax for more than 20 years without a problem. the download process is terrible and frustrating. Once I finally got it downloaded it worked flawlessly. If I have to deal with the download process again next year, its unlikely that I will use TurboTax again
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3331
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from A bit confusing It's pretty difficult to switch between payment plans will in the process of a return, it should be simple to change between them without starting over again. The language for payment is also confusing, the screens should be clearer about who to pay each amount of owed taxes to.
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax 2022 Deluxe When opening a new return you can transfer info from an old return - this part of the process is a little confusing and I received the message"you don't have the required permissions" -or something similar - I'm the computer owner , I should have permissions. Had to move old 2021 files to my desktop use the info.
Date published: 2023-04-11
Rated 5 out of 5 by from Turbotax is great! I have been using Turbotax for years and I have never had any issues. It is easy to use and have great customer service.
Date published: 2023-04-11
Rated 4 out of 5 by from null null
Date published: 2023-04-11
Rated 5 out of 5 by from Always awesome I satisfiedve used Turbo Tax for many years and have always been satiisfied.
Date published: 2023-04-11
Rated 5 out of 5 by from Fast and Easy Very easy to use. Checks everything and guides through all important and unusual situations.
Date published: 2023-04-11
Rated 5 out of 5 by from TURBO TAX IS AWESOME IT HELPS YOU ANSWER ALL OF YOUR QUESTIONS IN DOING YOUR TAXES
Date published: 2023-04-11
Rated 5 out of 5 by from Simple and easy to follow Did not engage with tax experts but feel that the system in place is easy to follow.
Date published: 2023-04-11
Rated 3 out of 5 by from its alright taxes are never easy and clear for the regular citizen regardless of how you file, but it gets the job done
Date published: 2023-04-11
Rated 4 out of 5 by from Turbo Tax works great I've used TurboTax for more than 20 years without a problem. the download process is terrible and frustrating. Once I finally got it downloaded it worked flawlessly. If I have to deal with the download process again next year, its unlikely that I will use TurboTax again
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3331