TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from Good to have s/o else do the math. for three years you reported that I had not filed w/ TTax. WRONG ! I have filed with you for 20+ years but you don't find my info until I send you a copy of your confirmation email. This year I ordered a download. I WAS NOT ABLE to DOWNLOAD THAT THING!!! I had to start from the beginning on-line. I had to enter all the info that is sitting in your files under my legal name and SSN.
Date published: 2023-04-11
Rated 5 out of 5 by from Thanks Very easy to do I’m not useally good with this stuff but you made it very easy for me
Date published: 2023-04-11
Rated 2 out of 5 by from 2022 Desktop Return There was no place for the tax form I generated through cointracker for my crypto taxes. No 1040 Section D option. So I assumed it was for Section D Capital Gains and Losses.
Date published: 2023-04-11
Rated 3 out of 5 by from Turbo Tax All was good. Easy as could be. Liked the expert advice.
Date published: 2023-04-11
Rated 5 out of 5 by from Great Service The gentleman that I had the pleasure to speak with was fabulous - I wish I would have gotten his name - it started with an A
Date published: 2023-04-11
Rated 2 out of 5 by from only benefit is carrying over old information I would change if it were not for the hassle of old information carrying over. Does not prompt for sales tax or large purchase deductions, misses information in auto imported forms, never fully completes K1 despite having premium, requires manual entry of unknown values at the end, wouldn't scroll on last page so submit button was hidden, had to change to a new monitor, re-asks the same questions over and over if you reenter an old section, always tries to upsell throughout the entire process multiple times
Date published: 2023-04-11
Rated 5 out of 5 by from great joseph k was a great help! give him a raise and a free lunch!
Date published: 2023-04-11
Rated 2 out of 5 by from TurboTax is easy, but it's super expensive I like that it's really easy to figure everything out with TurboTax, especially since I worked in a different state this year, and I was working as a contractor instead of an employee, and there were just a lot of questions that I had, but filing was very expensive. It costs $60 per return, so for me, that was 1 federal and 2 state, plus $40 for filing online. So It ended up costing me about $220 to file my taxes.
Date published: 2023-04-11
Rated 5 out of 5 by from Great TurboTax makes it all very easy. One thing though is they tell you it will be free until it comes time to pay, then they make you pay for premium.
Date published: 2023-04-11
Rated 3 out of 5 by from could have been more easier 1) I should be able to file FBAR. 2) More bank integration should be there like LMCU 3) Last year tax return needed to be entered. Why?
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3326
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Good to have s/o else do the math. for three years you reported that I had not filed w/ TTax. WRONG ! I have filed with you for 20+ years but you don't find my info until I send you a copy of your confirmation email. This year I ordered a download. I WAS NOT ABLE to DOWNLOAD THAT THING!!! I had to start from the beginning on-line. I had to enter all the info that is sitting in your files under my legal name and SSN.
Date published: 2023-04-11
Rated 5 out of 5 by from Thanks Very easy to do I’m not useally good with this stuff but you made it very easy for me
Date published: 2023-04-11
Rated 2 out of 5 by from 2022 Desktop Return There was no place for the tax form I generated through cointracker for my crypto taxes. No 1040 Section D option. So I assumed it was for Section D Capital Gains and Losses.
Date published: 2023-04-11
Rated 3 out of 5 by from Turbo Tax All was good. Easy as could be. Liked the expert advice.
Date published: 2023-04-11
Rated 5 out of 5 by from Great Service The gentleman that I had the pleasure to speak with was fabulous - I wish I would have gotten his name - it started with an A
Date published: 2023-04-11
Rated 2 out of 5 by from only benefit is carrying over old information I would change if it were not for the hassle of old information carrying over. Does not prompt for sales tax or large purchase deductions, misses information in auto imported forms, never fully completes K1 despite having premium, requires manual entry of unknown values at the end, wouldn't scroll on last page so submit button was hidden, had to change to a new monitor, re-asks the same questions over and over if you reenter an old section, always tries to upsell throughout the entire process multiple times
Date published: 2023-04-11
Rated 5 out of 5 by from great joseph k was a great help! give him a raise and a free lunch!
Date published: 2023-04-11
Rated 2 out of 5 by from TurboTax is easy, but it's super expensive I like that it's really easy to figure everything out with TurboTax, especially since I worked in a different state this year, and I was working as a contractor instead of an employee, and there were just a lot of questions that I had, but filing was very expensive. It costs $60 per return, so for me, that was 1 federal and 2 state, plus $40 for filing online. So It ended up costing me about $220 to file my taxes.
Date published: 2023-04-11
Rated 5 out of 5 by from Great TurboTax makes it all very easy. One thing though is they tell you it will be free until it comes time to pay, then they make you pay for premium.
Date published: 2023-04-11
Rated 3 out of 5 by from could have been more easier 1) I should be able to file FBAR. 2) More bank integration should be there like LMCU 3) Last year tax return needed to be entered. Why?
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3326