TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Turbo Tax review Always up to date and easy to use , I have used it for decades
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax Rocks! The process is quick and easy. I am a returning customer. My information was easily updated from last years returns. Thank you,Turbo Tax!
Date published: 2023-04-11
Rated 4 out of 5 by from It gets the job done. Interview questions are sometimes in a non-intuitive sequence leading to some "re-work" as items are filled in. Otherwise, it does a nice job of guiding user through the drudgery of tax filing.
Date published: 2023-04-11
Rated 1 out of 5 by from not thrilled Honestly, this years version is terrible. It was much easier to use last year. For example...I run all the checks and its fine, no flags and, I pay for the return and then Turbo tax flags an error and tells me if I can't fix it I have to mail it in. Not what I want or need after hours of tax work.
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax is awesome! Easy to use; instructions were good; finished in a timely fashion
Date published: 2023-04-11
Rated 5 out of 5 by from So easy to use Turbo Tax was so simple to use and is so extremely helpful. The advice that is offered and step-by-step guide makes makes doing your taxes a breeze.
Date published: 2023-04-11
Rated 2 out of 5 by from Not a Great Experience The program crashed on me several times making it so I had to re-enter my info each time. By the time I got through everything, I wasn't able to submit electronically. I had to mail my forms in, there was no getting around it. Very unpleasant experience.
Date published: 2023-04-11
Rated 3 out of 5 by from More expensive every year - While it has gotten slightly easier to complete the tax process through turbo tax, it gets more expensive every year. At this point it seems to make more sense to drop it off at an accountant.
Date published: 2023-04-11
Rated 4 out of 5 by from Turbotax is quick and efficient! turbotax allows the advantage and comfortability of taking care of your taxes at home efficiently. it's easy to confuse yourself, but with the live helpers, you have access to 24/7 help.
Date published: 2023-04-11
Rated 3 out of 5 by from Turbo tax is awesome Aggravating and hard but finally got it. Will use again next year
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3317
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax review Always up to date and easy to use , I have used it for decades
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax Rocks! The process is quick and easy. I am a returning customer. My information was easily updated from last years returns. Thank you,Turbo Tax!
Date published: 2023-04-11
Rated 4 out of 5 by from It gets the job done. Interview questions are sometimes in a non-intuitive sequence leading to some "re-work" as items are filled in. Otherwise, it does a nice job of guiding user through the drudgery of tax filing.
Date published: 2023-04-11
Rated 1 out of 5 by from not thrilled Honestly, this years version is terrible. It was much easier to use last year. For example...I run all the checks and its fine, no flags and, I pay for the return and then Turbo tax flags an error and tells me if I can't fix it I have to mail it in. Not what I want or need after hours of tax work.
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax is awesome! Easy to use; instructions were good; finished in a timely fashion
Date published: 2023-04-11
Rated 5 out of 5 by from So easy to use Turbo Tax was so simple to use and is so extremely helpful. The advice that is offered and step-by-step guide makes makes doing your taxes a breeze.
Date published: 2023-04-11
Rated 2 out of 5 by from Not a Great Experience The program crashed on me several times making it so I had to re-enter my info each time. By the time I got through everything, I wasn't able to submit electronically. I had to mail my forms in, there was no getting around it. Very unpleasant experience.
Date published: 2023-04-11
Rated 3 out of 5 by from More expensive every year - While it has gotten slightly easier to complete the tax process through turbo tax, it gets more expensive every year. At this point it seems to make more sense to drop it off at an accountant.
Date published: 2023-04-11
Rated 4 out of 5 by from Turbotax is quick and efficient! turbotax allows the advantage and comfortability of taking care of your taxes at home efficiently. it's easy to confuse yourself, but with the live helpers, you have access to 24/7 help.
Date published: 2023-04-11
Rated 3 out of 5 by from Turbo tax is awesome Aggravating and hard but finally got it. Will use again next year
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3317