TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from TurboTax continues to improve As usual I appreciate TT (turbotax) help to cut through the tax code and filing process. I feel it was an improved tool over last year with some of the Q&A format. It also still has some confusing 'income entry' repeats, even after downloading from Institutions, such as TDAmeritrade. It will list as an income input TDAmeritrade once or twice with 'Needs Review', even though the latest year has downloaded. I seem to have to relearn which to delete every year Vs going down the rabbit hole of 1) reviewing and then 2) it asks me to download again. Not sure if that's a flaw, or I'm going something wrong while making my initial entries.
Date published: 2023-04-11
Rated 5 out of 5 by from They were awesome I was scared to be charged for their gains and they were super informative and providing me the right information I was able to pay 0$$ dollars thank you turbo tax
Date published: 2023-04-11
Rated 5 out of 5 by from My go to is Turbo Tax I am mostly satisfied with Turbo Tax Premier since it calculates my tax info very well. HOWEVER, my complaint is that when it finds a fault it is very difficult to find a description of the reason for the fault and I spend much time searching IRS files for an explanation. Referring to a specific IRS booklet would be wonderful. Still a long term client!
Date published: 2023-04-11
Rated 3 out of 5 by from Frustrating email confirmation I had to try multiple times to have my email verified through Turbo Tax. I eventually figured out that I needed to update all of my information through Intuit in order to get that verification to file my taxes. It would be helpful if that advice was given on the page saying I needed to verify my email.
Date published: 2023-04-11
Rated 5 out of 5 by from Turbotax great! Turbo tax is awesome and they made everything simple for me. Did not like the cost for state filing though.
Date published: 2023-04-11
Rated 5 out of 5 by from good stuff i hate the irs i hate the irs but my tax lady was very nice
Date published: 2023-04-11
Rated 4 out of 5 by from Turbo-TX IS VERY COMLICATED! I am not highly educated sp it is very confusing to me.
Date published: 2023-04-11
Rated 3 out of 5 by from Disappointed Had limits on the losses that could be taken from an S corporation, but the appropriate form was not integrated into the program.
Date published: 2023-04-11
Rated 5 out of 5 by from More complicated return, still easy to follow Our return was more complicated than it ever has been before. I was still able to just follow the directions without too much trouble. I needed the "Help" twice, and both times it helped!
Date published: 2023-04-11
Rated 5 out of 5 by from Doesn't Get Easier It just gets better and better. No one looks forward to doing their taxes (If they say they do it's a lie or their crazy) But TT has always been easy and it seems to have gotten easier/quicker since I first used them years ago.
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3311
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from TurboTax continues to improve As usual I appreciate TT (turbotax) help to cut through the tax code and filing process. I feel it was an improved tool over last year with some of the Q&A format. It also still has some confusing 'income entry' repeats, even after downloading from Institutions, such as TDAmeritrade. It will list as an income input TDAmeritrade once or twice with 'Needs Review', even though the latest year has downloaded. I seem to have to relearn which to delete every year Vs going down the rabbit hole of 1) reviewing and then 2) it asks me to download again. Not sure if that's a flaw, or I'm going something wrong while making my initial entries.
Date published: 2023-04-11
Rated 5 out of 5 by from They were awesome I was scared to be charged for their gains and they were super informative and providing me the right information I was able to pay 0$$ dollars thank you turbo tax
Date published: 2023-04-11
Rated 5 out of 5 by from My go to is Turbo Tax I am mostly satisfied with Turbo Tax Premier since it calculates my tax info very well. HOWEVER, my complaint is that when it finds a fault it is very difficult to find a description of the reason for the fault and I spend much time searching IRS files for an explanation. Referring to a specific IRS booklet would be wonderful. Still a long term client!
Date published: 2023-04-11
Rated 3 out of 5 by from Frustrating email confirmation I had to try multiple times to have my email verified through Turbo Tax. I eventually figured out that I needed to update all of my information through Intuit in order to get that verification to file my taxes. It would be helpful if that advice was given on the page saying I needed to verify my email.
Date published: 2023-04-11
Rated 5 out of 5 by from Turbotax great! Turbo tax is awesome and they made everything simple for me. Did not like the cost for state filing though.
Date published: 2023-04-11
Rated 5 out of 5 by from good stuff i hate the irs i hate the irs but my tax lady was very nice
Date published: 2023-04-11
Rated 4 out of 5 by from Turbo-TX IS VERY COMLICATED! I am not highly educated sp it is very confusing to me.
Date published: 2023-04-11
Rated 3 out of 5 by from Disappointed Had limits on the losses that could be taken from an S corporation, but the appropriate form was not integrated into the program.
Date published: 2023-04-11
Rated 5 out of 5 by from More complicated return, still easy to follow Our return was more complicated than it ever has been before. I was still able to just follow the directions without too much trouble. I needed the "Help" twice, and both times it helped!
Date published: 2023-04-11
Rated 5 out of 5 by from Doesn't Get Easier It just gets better and better. No one looks forward to doing their taxes (If they say they do it's a lie or their crazy) But TT has always been easy and it seems to have gotten easier/quicker since I first used them years ago.
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3311