TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Much easier than trying to figure it out myself. My biggest challenge working with my tax return is trying to figure out where all the figures from my investment sheets go. Turbo tax magically pulls all the information from the companies website and does that task for me. The program has a nice orderly way of doing things, and before you know it, the taxes are finished! It gets speedier each year.
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax is Better this year. Thanks to live expert help TT was easier this year. Many thanks to Arnold from Tuscaloosa who solved some of my problems/questions and did a final review. Gregory and Steve were also very helpful.
Date published: 2023-04-11
Rated 5 out of 5 by from awesome great great great great great great great great great great great great !
Date published: 2023-04-11
Rated 4 out of 5 by from Good tax preparation software Like the fact that prior year info is loaded. Can get cumbersome at times entering data and checking to ensure it is loaded. Some areas require data to be entered again if you revisit it
Date published: 2023-04-11
Rated 1 out of 5 by from Paid Product for Bare Minimum If you charge people for this product, at least make it worthwhile. I still inputted my data, went over everything, and still had to pay over $200. This will be my last year filing with you guys. TurboTax has now become a corporation that charges unnecessary fees for a quick buck.
Date published: 2023-04-11
Rated 4 out of 5 by from Filling with Turbotax is a great way to save time. Some functions need to be adjusted to make it easier to navigate bach and forth.
Date published: 2023-04-11
Rated 5 out of 5 by from Very easy to use! Super simple, the steps are all spelled out. Makes doing your own taxes very easy.
Date published: 2023-04-11
Rated 4 out of 5 by from Great product - but harder to navigate I have been using Turbo Tax for years. This year I found it much harder to navigate through the program. I couldn't look at the forms as I was adding information -- the Print Center was hidden in the Tax Tools. The instructions for applying refund to next year taxes was not clear and I had to dig around for 30 minutes to find them.
Date published: 2023-04-11
Rated 5 out of 5 by from Best Way to File Taxes Been using TurboTax for the last several years. It's always eased my anxiety when I initially start filing. And, by the time it's all over, I can't believe how easy it was to file. I'm thankful how intuitive the instructions are along the filing process. And the supportive comments at just the right times remind me to breathe and to keep going with confidence.
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax is amazing Everyone was very professional, & nice me, & most of all very helpful
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3299
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Much easier than trying to figure it out myself. My biggest challenge working with my tax return is trying to figure out where all the figures from my investment sheets go. Turbo tax magically pulls all the information from the companies website and does that task for me. The program has a nice orderly way of doing things, and before you know it, the taxes are finished! It gets speedier each year.
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax is Better this year. Thanks to live expert help TT was easier this year. Many thanks to Arnold from Tuscaloosa who solved some of my problems/questions and did a final review. Gregory and Steve were also very helpful.
Date published: 2023-04-11
Rated 5 out of 5 by from awesome great great great great great great great great great great great great !
Date published: 2023-04-11
Rated 4 out of 5 by from Good tax preparation software Like the fact that prior year info is loaded. Can get cumbersome at times entering data and checking to ensure it is loaded. Some areas require data to be entered again if you revisit it
Date published: 2023-04-11
Rated 1 out of 5 by from Paid Product for Bare Minimum If you charge people for this product, at least make it worthwhile. I still inputted my data, went over everything, and still had to pay over $200. This will be my last year filing with you guys. TurboTax has now become a corporation that charges unnecessary fees for a quick buck.
Date published: 2023-04-11
Rated 4 out of 5 by from Filling with Turbotax is a great way to save time. Some functions need to be adjusted to make it easier to navigate bach and forth.
Date published: 2023-04-11
Rated 5 out of 5 by from Very easy to use! Super simple, the steps are all spelled out. Makes doing your own taxes very easy.
Date published: 2023-04-11
Rated 4 out of 5 by from Great product - but harder to navigate I have been using Turbo Tax for years. This year I found it much harder to navigate through the program. I couldn't look at the forms as I was adding information -- the Print Center was hidden in the Tax Tools. The instructions for applying refund to next year taxes was not clear and I had to dig around for 30 minutes to find them.
Date published: 2023-04-11
Rated 5 out of 5 by from Best Way to File Taxes Been using TurboTax for the last several years. It's always eased my anxiety when I initially start filing. And, by the time it's all over, I can't believe how easy it was to file. I'm thankful how intuitive the instructions are along the filing process. And the supportive comments at just the right times remind me to breathe and to keep going with confidence.
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax is amazing Everyone was very professional, & nice me, & most of all very helpful
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3299