TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 3 out of 5 by
Eddy1030 from
Very complicated
Took me more than 1hr because system could not read a picture the correct way. I was also promised a call because I could not submit e-filing and I had to figure it out myself.
Date published: 2023-04-11
Rated 5 out of 5 by
ms viv from
Easy to follow
I like using TTP. It is easy to follow. But make sure you make time and have everything you need in front of you.
Date published: 2023-04-11
Rated 4 out of 5 by
GWeasley from
TurboTax is great, but...
I see it improve every year and this year's turbotax platform has been the best so far. They make the process of filing taxes easy to understand and do, and all my records are in one place. I just wish they would minimize the advertising.
Date published: 2023-04-11
Rated 5 out of 5 by
Mike the Tallboy from
Used TurboTax for 25+ years. Great software
Don't know of any other Tax prep software with the power and ability to answer my own questions through the program's resources. Great product.
Date published: 2023-04-11
Rated 4 out of 5 by
Phillip S 44 from
Standard Deduction Riddle
Room for Improvement: Too much effort is required to decide to take the standard deduction. Suggestion: Give me an easy way to do a trial calculation using estimates of the most common categories of deductions, and then tell me if I am close or far from the threshold, the point where the standard deduction is right for me.
Date published: 2023-04-11
Rated 3 out of 5 by
Torchenterprises from
Turbo Tax is good but . . .
Turbo Tax is excellent. But I am not happy that Turbo Tax sent up on the price of the Turbo Tax Premium and does not include on State Return. This is a complaint and I hope Turbo Tax takes it seriously.
Date published: 2023-04-11
Rated 5 out of 5 by
steveRPCOMRIE from
makes it easier
It has been a trial. I did not get the form from last year in an easily reviewable format.
Date published: 2023-04-11
Rated 5 out of 5 by
mbretiree from
TurboTax works for me
Consistently easy to use. Have been using TurboTax for years. Entry is easy, questions are clear, electronic filing is easy.
Date published: 2023-04-11
Rated 5 out of 5 by
Lore22Giz from
Great tax software
Straight forward, easy to use, and done in half an hour with great advice along the way!
Date published: 2023-04-11
Rated 5 out of 5 by
Tony Bolognia from
So Easy
Very easy to use. Was able to easily file for myself and my wife who owns her own business.
All TurboTax® Offerings Reviews - Page 3288
Date published: 2023-04-11
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
Eddy1030 from
Very complicated
Took me more than 1hr because system could not read a picture the correct way. I was also promised a call because I could not submit e-filing and I had to figure it out myself.
Date published: 2023-04-11
Rated 5 out of 5 by
ms viv from
Easy to follow
I like using TTP. It is easy to follow. But make sure you make time and have everything you need in front of you.
Date published: 2023-04-11
Rated 4 out of 5 by
GWeasley from
TurboTax is great, but...
I see it improve every year and this year's turbotax platform has been the best so far. They make the process of filing taxes easy to understand and do, and all my records are in one place. I just wish they would minimize the advertising.
Date published: 2023-04-11
Rated 5 out of 5 by
Mike the Tallboy from
Used TurboTax for 25+ years. Great software
Don't know of any other Tax prep software with the power and ability to answer my own questions through the program's resources. Great product.
Date published: 2023-04-11
Rated 4 out of 5 by
Phillip S 44 from
Standard Deduction Riddle
Room for Improvement: Too much effort is required to decide to take the standard deduction. Suggestion: Give me an easy way to do a trial calculation using estimates of the most common categories of deductions, and then tell me if I am close or far from the threshold, the point where the standard deduction is right for me.
Date published: 2023-04-11
Rated 3 out of 5 by
Torchenterprises from
Turbo Tax is good but . . .
Turbo Tax is excellent. But I am not happy that Turbo Tax sent up on the price of the Turbo Tax Premium and does not include on State Return. This is a complaint and I hope Turbo Tax takes it seriously.
Date published: 2023-04-11
Rated 5 out of 5 by
steveRPCOMRIE from
makes it easier
It has been a trial. I did not get the form from last year in an easily reviewable format.
Date published: 2023-04-11
Rated 5 out of 5 by
mbretiree from
TurboTax works for me
Consistently easy to use. Have been using TurboTax for years. Entry is easy, questions are clear, electronic filing is easy.
Date published: 2023-04-11
Rated 5 out of 5 by
Lore22Giz from
Great tax software
Straight forward, easy to use, and done in half an hour with great advice along the way!
Date published: 2023-04-11
Rated 5 out of 5 by
Tony Bolognia from
So Easy
Very easy to use. Was able to easily file for myself and my wife who owns her own business.
All TurboTax® Offerings Reviews - Page 3288
Date published: 2023-04-11