TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Own a business
Student
Rated 5 out of 5 by from Awesome! Doing my taxes is very stressful for me. Thought I was going to have a panic attack. The expert was very patient with me. Thank you J
Date published: 2021-05-27
Rated 3 out of 5 by from Very Expensive I used to love Turbo Tax. But this year I felt nickel and dimed every step of the way. With the effects of the pandemic and family members being furloughed, I covered their expenses. You would think this service would have considered it. Need a different form?! Extra charge of $120. I thought I paid for state, but I had to pay $25 to transmit my state. Oh, and since I had to pay federal this year, I had to pay via credit card. Of course another $40 charge. I'm searching for cheaper alternatives next year.
Date published: 2021-05-27
Rated 1 out of 5 by from price not so good due that i cant find all of my taxes forms
Date published: 2021-05-27
Rated 5 out of 5 by from IRS Refnud IRS has not yet sent refund. E-filed in February 2021. Any recommendations on finding out where the refund is: California refund received via check
Date published: 2021-05-27
Rated 5 out of 5 by from Quick and easy Easy to use and provided explanations for the unknowns.
Date published: 2021-05-27
Rated 5 out of 5 by from My tax professional was so helpful! I usually do taxes myself with TurboTax and this year I was late, and was frustrated and overwhelmed with my stock transactions, amongst other things. I opted to have them prepared by a TurboTax professional and she was FANTASTIC. Prompt, thorough, great with communication. I was so anxious about taxes this year due do some stock transactions, and uploaded my documents seamlessly. Safe to say, I will never do them myself again. Thank you!
Date published: 2021-05-27
Rated 4 out of 5 by from It's ok Good. Nothing else to said. Sorry Sorry Sorry Sorry
Date published: 2021-05-27
Rated 5 out of 5 by from Easy and quick Great value and a real time saver. I highly recomend
Date published: 2021-05-27
Rated 2 out of 5 by from Tax Lines from QB to Turbotax not compatible I struggled with the identification of correct tax lines from Quickbooks into Turbotax. I had them correct in Quickbooks but upon import, Turbotax ignored many of my tax line assignments. Those tax line assignments were correct and have been for years.
Date published: 2021-05-26
Rated 5 out of 5 by from I love having a virtual CPA! I started using the TurboTax full service premier last year! It was awesome and we've used them again this year. Great Service!
Date published: 2021-05-26
All TurboTax® Offerings Reviews - Page 329
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Awesome! Doing my taxes is very stressful for me. Thought I was going to have a panic attack. The expert was very patient with me. Thank you J
Date published: 2021-05-27
Rated 3 out of 5 by from Very Expensive I used to love Turbo Tax. But this year I felt nickel and dimed every step of the way. With the effects of the pandemic and family members being furloughed, I covered their expenses. You would think this service would have considered it. Need a different form?! Extra charge of $120. I thought I paid for state, but I had to pay $25 to transmit my state. Oh, and since I had to pay federal this year, I had to pay via credit card. Of course another $40 charge. I'm searching for cheaper alternatives next year.
Date published: 2021-05-27
Rated 1 out of 5 by from price not so good due that i cant find all of my taxes forms
Date published: 2021-05-27
Rated 5 out of 5 by from IRS Refnud IRS has not yet sent refund. E-filed in February 2021. Any recommendations on finding out where the refund is: California refund received via check
Date published: 2021-05-27
Rated 5 out of 5 by from Quick and easy Easy to use and provided explanations for the unknowns.
Date published: 2021-05-27
Rated 5 out of 5 by from My tax professional was so helpful! I usually do taxes myself with TurboTax and this year I was late, and was frustrated and overwhelmed with my stock transactions, amongst other things. I opted to have them prepared by a TurboTax professional and she was FANTASTIC. Prompt, thorough, great with communication. I was so anxious about taxes this year due do some stock transactions, and uploaded my documents seamlessly. Safe to say, I will never do them myself again. Thank you!
Date published: 2021-05-27
Rated 4 out of 5 by from It's ok Good. Nothing else to said. Sorry Sorry Sorry Sorry
Date published: 2021-05-27
Rated 5 out of 5 by from Easy and quick Great value and a real time saver. I highly recomend
Date published: 2021-05-27
Rated 2 out of 5 by from Tax Lines from QB to Turbotax not compatible I struggled with the identification of correct tax lines from Quickbooks into Turbotax. I had them correct in Quickbooks but upon import, Turbotax ignored many of my tax line assignments. Those tax line assignments were correct and have been for years.
Date published: 2021-05-26
Rated 5 out of 5 by from I love having a virtual CPA! I started using the TurboTax full service premier last year! It was awesome and we've used them again this year. Great Service!
Date published: 2021-05-26
All TurboTax® Offerings Reviews - Page 329