TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from Super platform and process. But hidden costs suck I had a great experience learning and completing my return. I did not order the live version nor assisted and did not utilize this service; however, was charged and additional $201 for it, then $69 for max which was originally agreed to at $59, then another $39 to direct deposit and use my return. It was like fee after fee after fee and i did everything on my own literally only used the software so what was advertised as $119 actually cost $329. Seems a bit much if you ask me. But it is what it is. I mean after all it's only my time, money, and effort your company is profiting off of right?!
Date published: 2023-06-21
Rated 1 out of 5 by from Penny Pinchers Thank you so much for the outrageous cost of filing as a self employed person. Even after the high cost I had to pay just to add my deductions I still ended up with a huge bill. Might as well use a rock to file at this point.
Date published: 2023-06-21
Rated 5 out of 5 by from Turbo Tax continues to give me what I need. I have been using Turbo Tax every tax season for over 25 years and I haven't ever considered changing to another resource for helping me with my income tax, both state and federal. I feel so confident when I send my tax forms that they are done correctly and completely.
Date published: 2023-06-21
Rated 5 out of 5 by from Quick, Fast, and Easy Turbo tax always explains in depth how to answer all questions that I'm confused with.
Date published: 2023-06-21
Rated 5 out of 5 by from Turbo tax is awesome Turbo tax is easy to work with. I use it every year
Date published: 2023-06-21
Rated 5 out of 5 by from Long time customer! Easy to use, lots of resources. At least a 10 year customer I believe.
Date published: 2023-06-21
Rated 5 out of 5 by from Toronto tax was very eager and I like it first time I love it people wore helpful and did not take to long.
Date published: 2023-06-21
Rated 5 out of 5 by from TurboTax is the way to go Very easy to use. Leaves no money on the table. So user friendly
Date published: 2023-06-21
Rated 2 out of 5 by from turbo SUCKS they continue to drag you along, stop assisting at the end,only to get you to purchase help!!!
Date published: 2023-06-21
Rated 5 out of 5 by from Easy and has a patient and helpful reviewer! The reviewer was so helpful and looked for the right answers to my questions about taxes.
Date published: 2023-06-21
All TurboTax® Offerings Reviews - Page 329
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Super platform and process. But hidden costs suck I had a great experience learning and completing my return. I did not order the live version nor assisted and did not utilize this service; however, was charged and additional $201 for it, then $69 for max which was originally agreed to at $59, then another $39 to direct deposit and use my return. It was like fee after fee after fee and i did everything on my own literally only used the software so what was advertised as $119 actually cost $329. Seems a bit much if you ask me. But it is what it is. I mean after all it's only my time, money, and effort your company is profiting off of right?!
Date published: 2023-06-21
Rated 1 out of 5 by from Penny Pinchers Thank you so much for the outrageous cost of filing as a self employed person. Even after the high cost I had to pay just to add my deductions I still ended up with a huge bill. Might as well use a rock to file at this point.
Date published: 2023-06-21
Rated 5 out of 5 by from Turbo Tax continues to give me what I need. I have been using Turbo Tax every tax season for over 25 years and I haven't ever considered changing to another resource for helping me with my income tax, both state and federal. I feel so confident when I send my tax forms that they are done correctly and completely.
Date published: 2023-06-21
Rated 5 out of 5 by from Quick, Fast, and Easy Turbo tax always explains in depth how to answer all questions that I'm confused with.
Date published: 2023-06-21
Rated 5 out of 5 by from Turbo tax is awesome Turbo tax is easy to work with. I use it every year
Date published: 2023-06-21
Rated 5 out of 5 by from Long time customer! Easy to use, lots of resources. At least a 10 year customer I believe.
Date published: 2023-06-21
Rated 5 out of 5 by from Toronto tax was very eager and I like it first time I love it people wore helpful and did not take to long.
Date published: 2023-06-21
Rated 5 out of 5 by from TurboTax is the way to go Very easy to use. Leaves no money on the table. So user friendly
Date published: 2023-06-21
Rated 2 out of 5 by from turbo SUCKS they continue to drag you along, stop assisting at the end,only to get you to purchase help!!!
Date published: 2023-06-21
Rated 5 out of 5 by from Easy and has a patient and helpful reviewer! The reviewer was so helpful and looked for the right answers to my questions about taxes.
Date published: 2023-06-21
All TurboTax® Offerings Reviews - Page 329