TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
MGB Owner from
Excellent product, Pricey, but worth it
Straightforward to use for the novice or someone like me who's been using Turbo Tax for about 10 years. A little pricey and multiple states should be free. But works well and you are paying for the quality. You can cut corners on a pizza, but should never on your taxes
Date published: 2023-04-11
Rated 5 out of 5 by
birthgreeter from
easy to do
easy to use. Still a few things I am unsure about but over all ok
Date published: 2023-04-11
Rated 5 out of 5 by
SewMe from
Guided me through the bushes!
This iteration of the program is the best so far. Even though I wasn't sure how to enter some of my information, the questions and prompts guided me in a very understandable and efficient manner.
Date published: 2023-04-11
Rated 5 out of 5 by
Daner165 from
Yes turbo tax is awesome!
I had a good experience filing my taxes. It was very easy.
Date published: 2023-04-11
Rated 3 out of 5 by
ForwhatIask from
Not as easy to navigate as in years past
Very difficult to get back to form or detailed info if you need to make changes. Price increase for a more difficult product. I will probably switch next year. Review shows details that shouldn’t have even been included (such as use of my vehicle to serve a rental property) but when seeing it in the review document, there’s no way to change it in the document and I had to go back to the beginning to make changes (which did not include a way to remove the vehicle from my rental expenses) Altogether a frustrated experience for which the answer is “say mister, you need to upgrade to the Max). Anyway, I got it done.
Date published: 2023-04-11
Rated 5 out of 5 by
pam4272 from
TurboTax is a wonderful program!
I have been using TurboTax ever since I started my business. In comparison to others, it is easier to follow, faster to use, and helps get the best return!
Date published: 2023-04-11
Rated 5 out of 5 by
Sally wally from
Ron and Turbo Tax is awesome
Ron was excellent to work with and made me feel at ease and competent.
Date published: 2023-04-11
Rated 5 out of 5 by
Joe711951 from
through with excellent guidance
Excellent program with courteous online chat help. Great service
Date published: 2023-04-11
Rated 5 out of 5 by
seeding from
excellent
I haven't had the opportunity to contact to ask a question.
Date published: 2023-04-11
Rated 3 out of 5 by
pcmnc from
If I could find something better ....
TTax misses a number of simple things. One example: They push you to pay for electronic filing the state tax but if you chose not to they don't return to it directly to print out what I need to send it. I have to do it manually. Some of the information retrieved from my broker didn't translate this year such as foreign payments/taxes. It worked last year though. I had to track it down. The same for misc expenses. It worked last year. If I choose not to answer the initial marketing questions they ask every time I log in regardless. If I work on my taxes for awhile then stop, close TTax and come back several days later, it starts out at the very beginning and not where I left off. (How hard is that?) Although generally good at their simple info-box information, some that I required were not there even though, when I found it, it only required a sentence or two for me to know what it was.
All TurboTax® Offerings Reviews - Page 3279
Date published: 2023-04-11
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
MGB Owner from
Excellent product, Pricey, but worth it
Straightforward to use for the novice or someone like me who's been using Turbo Tax for about 10 years. A little pricey and multiple states should be free. But works well and you are paying for the quality. You can cut corners on a pizza, but should never on your taxes
Date published: 2023-04-11
Rated 5 out of 5 by
birthgreeter from
easy to do
easy to use. Still a few things I am unsure about but over all ok
Date published: 2023-04-11
Rated 5 out of 5 by
SewMe from
Guided me through the bushes!
This iteration of the program is the best so far. Even though I wasn't sure how to enter some of my information, the questions and prompts guided me in a very understandable and efficient manner.
Date published: 2023-04-11
Rated 5 out of 5 by
Daner165 from
Yes turbo tax is awesome!
I had a good experience filing my taxes. It was very easy.
Date published: 2023-04-11
Rated 3 out of 5 by
ForwhatIask from
Not as easy to navigate as in years past
Very difficult to get back to form or detailed info if you need to make changes. Price increase for a more difficult product. I will probably switch next year. Review shows details that shouldn’t have even been included (such as use of my vehicle to serve a rental property) but when seeing it in the review document, there’s no way to change it in the document and I had to go back to the beginning to make changes (which did not include a way to remove the vehicle from my rental expenses) Altogether a frustrated experience for which the answer is “say mister, you need to upgrade to the Max). Anyway, I got it done.
Date published: 2023-04-11
Rated 5 out of 5 by
pam4272 from
TurboTax is a wonderful program!
I have been using TurboTax ever since I started my business. In comparison to others, it is easier to follow, faster to use, and helps get the best return!
Date published: 2023-04-11
Rated 5 out of 5 by
Sally wally from
Ron and Turbo Tax is awesome
Ron was excellent to work with and made me feel at ease and competent.
Date published: 2023-04-11
Rated 5 out of 5 by
Joe711951 from
through with excellent guidance
Excellent program with courteous online chat help. Great service
Date published: 2023-04-11
Rated 5 out of 5 by
seeding from
excellent
I haven't had the opportunity to contact to ask a question.
Date published: 2023-04-11
Rated 3 out of 5 by
pcmnc from
If I could find something better ....
TTax misses a number of simple things. One example: They push you to pay for electronic filing the state tax but if you chose not to they don't return to it directly to print out what I need to send it. I have to do it manually. Some of the information retrieved from my broker didn't translate this year such as foreign payments/taxes. It worked last year though. I had to track it down. The same for misc expenses. It worked last year. If I choose not to answer the initial marketing questions they ask every time I log in regardless. If I work on my taxes for awhile then stop, close TTax and come back several days later, it starts out at the very beginning and not where I left off. (How hard is that?) Although generally good at their simple info-box information, some that I required were not there even though, when I found it, it only required a sentence or two for me to know what it was.
All TurboTax® Offerings Reviews - Page 3279
Date published: 2023-04-11