TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
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Rated 5 out of 5 by
seeding from
excellent
I haven't had the opportunity to contact to ask a question.
Date published: 2023-04-11
Rated 3 out of 5 by
pcmnc from
If I could find something better ....
TTax misses a number of simple things. One example: They push you to pay for electronic filing the state tax but if you chose not to they don't return to it directly to print out what I need to send it. I have to do it manually. Some of the information retrieved from my broker didn't translate this year such as foreign payments/taxes. It worked last year though. I had to track it down. The same for misc expenses. It worked last year. If I choose not to answer the initial marketing questions they ask every time I log in regardless. If I work on my taxes for awhile then stop, close TTax and come back several days later, it starts out at the very beginning and not where I left off. (How hard is that?) Although generally good at their simple info-box information, some that I required were not there even though, when I found it, it only required a sentence or two for me to know what it was.
Date published: 2023-04-11
Rated 5 out of 5 by
Cincinnati Man from
Awesome
Awesome should of been file this way years ago, Love the easy format and help.
Date published: 2023-04-11
Rated 5 out of 5 by
PecosJake from
Turbo is great!
I have used Turbo Tax for 20+ years with great success. It is generally easy to understand and follow. I would recommend it over any of the other tax programs.
Date published: 2023-04-11
Rated 4 out of 5 by
MaseMila from
Awesome
They were great! Answered my questions in a timely manner and were patient with me
Date published: 2023-04-11
Rated 5 out of 5 by
Tricia325 from
Super easy
Took less time than the system predicted and I was rushing. 8th year to use Turbo.
Date published: 2023-04-11
Rated 5 out of 5 by
Thias123 from
Turbo Tax efficient
Save My Time and not so hard to follow the direction.
Date published: 2023-04-11
Rated 5 out of 5 by
Libby 64 from
Excellent
Turbo Tax has been safe and reliable for several years. This year was particularly easy because if I has questions, the answers popped right up on the screen. I felt confident in getting my taxes completed and filed.
Date published: 2023-04-11
Rated 3 out of 5 by
Eddy1030 from
Very complicated
Took me more than 1hr because system could not read a picture the correct way. I was also promised a call because I could not submit e-filing and I had to figure it out myself.
Date published: 2023-04-11
Rated 5 out of 5 by
ms viv from
Easy to follow
I like using TTP. It is easy to follow. But make sure you make time and have everything you need in front of you.
All TurboTax® Offerings Reviews - Page 3277
Date published: 2023-04-11
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
seeding from
excellent
I haven't had the opportunity to contact to ask a question.
Date published: 2023-04-11
Rated 3 out of 5 by
pcmnc from
If I could find something better ....
TTax misses a number of simple things. One example: They push you to pay for electronic filing the state tax but if you chose not to they don't return to it directly to print out what I need to send it. I have to do it manually. Some of the information retrieved from my broker didn't translate this year such as foreign payments/taxes. It worked last year though. I had to track it down. The same for misc expenses. It worked last year. If I choose not to answer the initial marketing questions they ask every time I log in regardless. If I work on my taxes for awhile then stop, close TTax and come back several days later, it starts out at the very beginning and not where I left off. (How hard is that?) Although generally good at their simple info-box information, some that I required were not there even though, when I found it, it only required a sentence or two for me to know what it was.
Date published: 2023-04-11
Rated 5 out of 5 by
Cincinnati Man from
Awesome
Awesome should of been file this way years ago, Love the easy format and help.
Date published: 2023-04-11
Rated 5 out of 5 by
PecosJake from
Turbo is great!
I have used Turbo Tax for 20+ years with great success. It is generally easy to understand and follow. I would recommend it over any of the other tax programs.
Date published: 2023-04-11
Rated 4 out of 5 by
MaseMila from
Awesome
They were great! Answered my questions in a timely manner and were patient with me
Date published: 2023-04-11
Rated 5 out of 5 by
Tricia325 from
Super easy
Took less time than the system predicted and I was rushing. 8th year to use Turbo.
Date published: 2023-04-11
Rated 5 out of 5 by
Thias123 from
Turbo Tax efficient
Save My Time and not so hard to follow the direction.
Date published: 2023-04-11
Rated 5 out of 5 by
Libby 64 from
Excellent
Turbo Tax has been safe and reliable for several years. This year was particularly easy because if I has questions, the answers popped right up on the screen. I felt confident in getting my taxes completed and filed.
Date published: 2023-04-11
Rated 3 out of 5 by
Eddy1030 from
Very complicated
Took me more than 1hr because system could not read a picture the correct way. I was also promised a call because I could not submit e-filing and I had to figure it out myself.
Date published: 2023-04-11
Rated 5 out of 5 by
ms viv from
Easy to follow
I like using TTP. It is easy to follow. But make sure you make time and have everything you need in front of you.
All TurboTax® Offerings Reviews - Page 3277
Date published: 2023-04-11