TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Easy and very self explanatory I found this website very self explanatory and easy to do, it guides you through. To prepare myself for this I already had my expenses and income in an excel sheet.
Date published: 2023-04-14
Rated 3 out of 5 by from turbo is tax is good alright even though i paid more in fees than i thought
Date published: 2023-04-14
Rated 1 out of 5 by from TurboTax is holding back the country TurboTax and other Tax preparation companies spend insane amounts of money lobbying to keep tax preparation difficult, so they can sell you software to make it easier. Turbotax doesn't even make it that much easier.
Date published: 2023-04-14
Rated 2 out of 5 by from Being forced to use Adobe to print is unethical - Being forced to use Adobe to print is unethical. I Have a Turbotax customer for many years. This will be my last
Date published: 2023-04-14
Rated 5 out of 5 by from Love it! So Simple! Thankful for how simple Turbo tax helps keep taxes.
Date published: 2023-04-14
Rated 5 out of 5 by from Let's do it again Wonderful product easy to use. Informative and comfortable.
Date published: 2023-04-14
Rated 5 out of 5 by from Amazing Tool! Turbo Tax has taken the headache out of filling! I love it! Been using it for the past two years and I don't think ill ever go back to seeing anyone in person to file my taxes!
Date published: 2023-04-14
Rated 1 out of 5 by from Pricing Structure is Horrible It’s insane to me that because I own a home and have stock accounts, I have to go from the free tier to the $120 version. I didn’t even get to use my mortgage interest and property taxes toward my deduction and i had like $40 in dividends. I didn’t even sell any stocks. It’s insane. So I paid $120 to change absolutely nothing about my taxes.
Date published: 2023-04-14
Rated 5 out of 5 by from Easy! Straightforward questions, easy to search help. It walks you through step-by-step!
Date published: 2023-04-14
Rated 4 out of 5 by from Good tax software but could be better This review is for the Turbotax Business package which I used for filing tax returns for a trust. It's the 4th or 5th year I've used Turbotax for the trust return. Mostly it's a good software program and easy to use. This year I had the following using it: - Was told that Schedule J should be filed because trust distributions were greater than the trust income, however there is no ability to access the form in the software package. If this is a required form for the return then it should absolutely be provided. - Not super intuitive what is the missing information being asked for during the error check. I was unable to enter some of the missing information. - Navigation within the software can be clunky. For example, trying to find out how to check for software updates before filing. Took a while to find the right location to do it.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 3271
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy and very self explanatory I found this website very self explanatory and easy to do, it guides you through. To prepare myself for this I already had my expenses and income in an excel sheet.
Date published: 2023-04-14
Rated 3 out of 5 by from turbo is tax is good alright even though i paid more in fees than i thought
Date published: 2023-04-14
Rated 1 out of 5 by from TurboTax is holding back the country TurboTax and other Tax preparation companies spend insane amounts of money lobbying to keep tax preparation difficult, so they can sell you software to make it easier. Turbotax doesn't even make it that much easier.
Date published: 2023-04-14
Rated 2 out of 5 by from Being forced to use Adobe to print is unethical - Being forced to use Adobe to print is unethical. I Have a Turbotax customer for many years. This will be my last
Date published: 2023-04-14
Rated 5 out of 5 by from Love it! So Simple! Thankful for how simple Turbo tax helps keep taxes.
Date published: 2023-04-14
Rated 5 out of 5 by from Let's do it again Wonderful product easy to use. Informative and comfortable.
Date published: 2023-04-14
Rated 5 out of 5 by from Amazing Tool! Turbo Tax has taken the headache out of filling! I love it! Been using it for the past two years and I don't think ill ever go back to seeing anyone in person to file my taxes!
Date published: 2023-04-14
Rated 1 out of 5 by from Pricing Structure is Horrible It’s insane to me that because I own a home and have stock accounts, I have to go from the free tier to the $120 version. I didn’t even get to use my mortgage interest and property taxes toward my deduction and i had like $40 in dividends. I didn’t even sell any stocks. It’s insane. So I paid $120 to change absolutely nothing about my taxes.
Date published: 2023-04-14
Rated 5 out of 5 by from Easy! Straightforward questions, easy to search help. It walks you through step-by-step!
Date published: 2023-04-14
Rated 4 out of 5 by from Good tax software but could be better This review is for the Turbotax Business package which I used for filing tax returns for a trust. It's the 4th or 5th year I've used Turbotax for the trust return. Mostly it's a good software program and easy to use. This year I had the following using it: - Was told that Schedule J should be filed because trust distributions were greater than the trust income, however there is no ability to access the form in the software package. If this is a required form for the return then it should absolutely be provided. - Not super intuitive what is the missing information being asked for during the error check. I was unable to enter some of the missing information. - Navigation within the software can be clunky. For example, trying to find out how to check for software updates before filing. Took a while to find the right location to do it.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 3271