TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 3 out of 5 by from REALLY DIFFICULT TO DOWNLOAD INVESTMENTS Spent hours trying to download my investments. Called the Intuit Help Desk and they did return my call in 5 minutes but they did not understand the problem at all. Turned out that once I logged in to Intuit with my return open the download started. I didn't see that anywhere on the internet...
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax is great! Overall this was a great, fast, and easy way to submit your tax returns
Date published: 2023-04-11
Rated 5 out of 5 by from Easiest Experience Ever !!! We love the updates this year and how easy importing everything was! It went quick and we love that we can pay out of our refund! Turbo Tax is always an easy to use experience but this year went even quicker!! We will be life long users!! Thanks Turbo Tax!!
Date published: 2023-04-11
Rated 5 out of 5 by from TurboTax makes filing so easy I dont sweat doing taxes every year because TurboTax makes it so incredibly easy.
Date published: 2023-04-11
Rated 5 out of 5 by from Always Easy It's always easy, and that's why I use it every year!
Date published: 2023-04-11
Rated 3 out of 5 by from TurboTax2023 Like your software... hate your politics! Almost lost me this year may need to reconsider next year.
Date published: 2023-04-11
Rated 5 out of 5 by from BEEN USING TURBO TAX FOR YEARS I didn't need to use a live person this year, once I did the troublesome portion once (last year) I was able to do it alone this year. I didn't need to procrastinate after all.
Date published: 2023-04-11
Rated 4 out of 5 by from I have used Turbo Tax for several years w/o issue I actually can complete my taxes at my pace and with the experience Turbo Tax offers, helps me better understand my tax situations. **Please lower your rates to remain competitive. Some sites are offering FREE services. I don't necessarily NEED to do them free, and often, have trust concerns when I see the word FREE. However, your rates are high.
Date published: 2023-04-11
Rated 5 out of 5 by from EASY Easy to use to file taxes on your own. User friendly,
Date published: 2023-04-11
Rated 5 out of 5 by from I did my own taxes I have been TurboTax for a while now and really enjoy the process. They make it so simple to understand. They provide help links for issues you might not understand. The team of tax accountants that are ready to help you either via phone or live chat. I like that it saves all my information for next time. It is a good experience over all.
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3266
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from REALLY DIFFICULT TO DOWNLOAD INVESTMENTS Spent hours trying to download my investments. Called the Intuit Help Desk and they did return my call in 5 minutes but they did not understand the problem at all. Turned out that once I logged in to Intuit with my return open the download started. I didn't see that anywhere on the internet...
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax is great! Overall this was a great, fast, and easy way to submit your tax returns
Date published: 2023-04-11
Rated 5 out of 5 by from Easiest Experience Ever !!! We love the updates this year and how easy importing everything was! It went quick and we love that we can pay out of our refund! Turbo Tax is always an easy to use experience but this year went even quicker!! We will be life long users!! Thanks Turbo Tax!!
Date published: 2023-04-11
Rated 5 out of 5 by from TurboTax makes filing so easy I dont sweat doing taxes every year because TurboTax makes it so incredibly easy.
Date published: 2023-04-11
Rated 5 out of 5 by from Always Easy It's always easy, and that's why I use it every year!
Date published: 2023-04-11
Rated 3 out of 5 by from TurboTax2023 Like your software... hate your politics! Almost lost me this year may need to reconsider next year.
Date published: 2023-04-11
Rated 5 out of 5 by from BEEN USING TURBO TAX FOR YEARS I didn't need to use a live person this year, once I did the troublesome portion once (last year) I was able to do it alone this year. I didn't need to procrastinate after all.
Date published: 2023-04-11
Rated 4 out of 5 by from I have used Turbo Tax for several years w/o issue I actually can complete my taxes at my pace and with the experience Turbo Tax offers, helps me better understand my tax situations. **Please lower your rates to remain competitive. Some sites are offering FREE services. I don't necessarily NEED to do them free, and often, have trust concerns when I see the word FREE. However, your rates are high.
Date published: 2023-04-11
Rated 5 out of 5 by from EASY Easy to use to file taxes on your own. User friendly,
Date published: 2023-04-11
Rated 5 out of 5 by from I did my own taxes I have been TurboTax for a while now and really enjoy the process. They make it so simple to understand. They provide help links for issues you might not understand. The team of tax accountants that are ready to help you either via phone or live chat. I like that it saves all my information for next time. It is a good experience over all.
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3266