TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from I Love Turbotax Turbotax has always been easy to use and helped me get my taxes done most efficiently. I have one minor beef. This year if you have to quit the program midway it is difficult to get back to your half finished document. Turbotax seems to default to starting fresh and asking you to buy the product even though you have signed in. I have repeatedly had to search around as to opening my earlier file. Overall: A superb product.
Date published: 2023-04-12
Rated 5 out of 5 by from Great way to do it yourself! TurboTax makes it easy for you to handle your taxes on your own. I've paid others to do my taxes, and honestly, its more of a hassle than doing your taxes on your own time.
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo tax is the bomb It’s super easy to use, super helpful and super simple
Date published: 2023-04-12
Rated 5 out of 5 by from Turbotax is amazing Their live agents were very helpful Thank You Demitri
Date published: 2023-04-12
Rated 4 out of 5 by from Not Bad This is my first year using turbo tax after being a tax preparer for several years. The only complaint I have is not being able to see the forms before paying for the return. I think that would make it easier to see how your inputs are affecting the return. Other than that, I enjoyed the experience.
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax was great! The Turbo Tax site is very easy to navigate through and everything is well explained. I had received a rejection message and Turbo Tax made it so easy to fix and resubmit. I recommend them highly.
Date published: 2023-04-12
Rated 1 out of 5 by from horrible simple forms tax forms from US companies, but turbofucku makes it slow and confusing.
Date published: 2023-04-12
Rated 4 out of 5 by from It was a lot easier than doing it on my own. I do really appreciate TurboTax, it is a helpful tool in order to do taxes. I will say doing it on my own was a little difficult at some points, some of the questions were somewhat vague or didn't give enough explanation about what they were asking, but when I was able to talk to an expert that really helped. Tom was my guardian angel and he helped me fix all the problems that I was having with my taxes and outlining what the vague questions were asking me. So thank you so much Tom!
Date published: 2023-04-12
Rated 5 out of 5 by from Fast and Easy My returns are simple, but I use Turbo Tax because its so easy and quick. And I feel confident that all the math is correct and my returns are done correctly.
Date published: 2023-04-12
Rated 4 out of 5 by from Very Helpful Overall the tool is great. Too much upselling of other products. But, walking through everything is helpful. Had a corrupted file this year and really troublesome but the tech support person was helpful.
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3259
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I Love Turbotax Turbotax has always been easy to use and helped me get my taxes done most efficiently. I have one minor beef. This year if you have to quit the program midway it is difficult to get back to your half finished document. Turbotax seems to default to starting fresh and asking you to buy the product even though you have signed in. I have repeatedly had to search around as to opening my earlier file. Overall: A superb product.
Date published: 2023-04-12
Rated 5 out of 5 by from Great way to do it yourself! TurboTax makes it easy for you to handle your taxes on your own. I've paid others to do my taxes, and honestly, its more of a hassle than doing your taxes on your own time.
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo tax is the bomb It’s super easy to use, super helpful and super simple
Date published: 2023-04-12
Rated 5 out of 5 by from Turbotax is amazing Their live agents were very helpful Thank You Demitri
Date published: 2023-04-12
Rated 4 out of 5 by from Not Bad This is my first year using turbo tax after being a tax preparer for several years. The only complaint I have is not being able to see the forms before paying for the return. I think that would make it easier to see how your inputs are affecting the return. Other than that, I enjoyed the experience.
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax was great! The Turbo Tax site is very easy to navigate through and everything is well explained. I had received a rejection message and Turbo Tax made it so easy to fix and resubmit. I recommend them highly.
Date published: 2023-04-12
Rated 1 out of 5 by from horrible simple forms tax forms from US companies, but turbofucku makes it slow and confusing.
Date published: 2023-04-12
Rated 4 out of 5 by from It was a lot easier than doing it on my own. I do really appreciate TurboTax, it is a helpful tool in order to do taxes. I will say doing it on my own was a little difficult at some points, some of the questions were somewhat vague or didn't give enough explanation about what they were asking, but when I was able to talk to an expert that really helped. Tom was my guardian angel and he helped me fix all the problems that I was having with my taxes and outlining what the vague questions were asking me. So thank you so much Tom!
Date published: 2023-04-12
Rated 5 out of 5 by from Fast and Easy My returns are simple, but I use Turbo Tax because its so easy and quick. And I feel confident that all the math is correct and my returns are done correctly.
Date published: 2023-04-12
Rated 4 out of 5 by from Very Helpful Overall the tool is great. Too much upselling of other products. But, walking through everything is helpful. Had a corrupted file this year and really troublesome but the tech support person was helpful.
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3259