TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome service, super quick The process was very easy ! Convenient. Just know if you choose to pay via your federal tax return for their services , it bumps you up to the premium
Date published: 2023-04-12
Rated 4 out of 5 by from 2022 Turbo Tax Turbo Tax is easy to use. The explanations and help are very thorough. Any questions I had were easy found and answered. I like the import option for the W-2 information and the demographic information from the previous year
Date published: 2023-04-12
Rated 4 out of 5 by from Moore Complicated Every Year Seems to thoroughly address all issues, but there querstionairre asks questions to which I don't know how to interpret, and the "help" function was not much help. Took 10-15 hours to complete, vice the 3 hrs and 50 minutes advertised. Seems to get harder every year.
Date published: 2023-04-12
Rated 5 out of 5 by from Great Job Once again Turbo Tax made filing easy and quick! See you next year!
Date published: 2023-04-12
Rated 4 out of 5 by from Turbo Tax helps me get the job done! Iwas able to find answers in the search window. It seems to be a little more complicated this year than in the past.
Date published: 2023-04-12
Rated 1 out of 5 by from Stupid Why do I have to pay. I could not opt for the free version. This is stupid. Why do I have to pay a poop ton of money just to be alive.
Date published: 2023-04-12
Rated 3 out of 5 by from too expensive thanks for taking all of my money Why do I do my taxes myself and pay the same amount as if I were to go to H&R block? I'm barely getting any money back anyways, maybe don't take all of the little mans money.
Date published: 2023-04-12
Rated 5 out of 5 by from So easy! So fast! I was so stressed out about filing my taxes and kept putting it off. I finally logged in and knocked it right out! So easy, so fast! I feel confident that it is accurate! I even used the chat to ask a few questions rather than sit on the phone on hold for hours! Thank you! Will be using again!
Date published: 2023-04-12
Rated 4 out of 5 by from Pretty Good The pricing of the filings are tricky, but easy to use other than that.
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax is awesome Engaged with one of Turbo Taxes live expert. He was very professional and helpful
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3252
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Awesome service, super quick The process was very easy ! Convenient. Just know if you choose to pay via your federal tax return for their services , it bumps you up to the premium
Date published: 2023-04-12
Rated 4 out of 5 by from 2022 Turbo Tax Turbo Tax is easy to use. The explanations and help are very thorough. Any questions I had were easy found and answered. I like the import option for the W-2 information and the demographic information from the previous year
Date published: 2023-04-12
Rated 4 out of 5 by from Moore Complicated Every Year Seems to thoroughly address all issues, but there querstionairre asks questions to which I don't know how to interpret, and the "help" function was not much help. Took 10-15 hours to complete, vice the 3 hrs and 50 minutes advertised. Seems to get harder every year.
Date published: 2023-04-12
Rated 5 out of 5 by from Great Job Once again Turbo Tax made filing easy and quick! See you next year!
Date published: 2023-04-12
Rated 4 out of 5 by from Turbo Tax helps me get the job done! Iwas able to find answers in the search window. It seems to be a little more complicated this year than in the past.
Date published: 2023-04-12
Rated 1 out of 5 by from Stupid Why do I have to pay. I could not opt for the free version. This is stupid. Why do I have to pay a poop ton of money just to be alive.
Date published: 2023-04-12
Rated 3 out of 5 by from too expensive thanks for taking all of my money Why do I do my taxes myself and pay the same amount as if I were to go to H&R block? I'm barely getting any money back anyways, maybe don't take all of the little mans money.
Date published: 2023-04-12
Rated 5 out of 5 by from So easy! So fast! I was so stressed out about filing my taxes and kept putting it off. I finally logged in and knocked it right out! So easy, so fast! I feel confident that it is accurate! I even used the chat to ask a few questions rather than sit on the phone on hold for hours! Thank you! Will be using again!
Date published: 2023-04-12
Rated 4 out of 5 by from Pretty Good The pricing of the filings are tricky, but easy to use other than that.
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax is awesome Engaged with one of Turbo Taxes live expert. He was very professional and helpful
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3252