TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from excellent way to do your own taxes Turbo Tax makes it so easy and convenient to do your own taxes at home. I've used it for over 10 years.
Date published: 2023-04-14
Rated 5 out of 5 by from Great Customer Experience I spoke with two different people, the first general expert went through everything in detail, double checking, and found $300 more. The Tax Expert quickly found why I owed so much and then helped me get started with a payment plan
Date published: 2023-04-14
Rated 3 out of 5 by from Unwanted Charge for Audit Service. TurboTax indicated that my chances of being audited were low. So, I intended not to pay $45 for the separate, professional audit service. Somehow, in the deluge of paperwork, I must have accidentally subscribed to the service? Once I gave permission to e-send my tax returns, I did not see a way to reverse that unwanted $45 fee. Very sneaky!
Date published: 2023-04-14
Rated 5 out of 5 by from This service is a lifesaver Great service! It was very easy to follow and i will return next year to file again.
Date published: 2023-04-14
Rated 4 out of 5 by from Turbo Tax For my first time, this was a fairly smooth process!
Date published: 2023-04-13
Rated 5 out of 5 by from never thought tax filing is this EASY1 It took me some time to do my taxes with turbo tax but which is not bad for a first timer. I feel good knowing that all the information that I input was accurate and I will definitely use turbo tax again.
Date published: 2023-04-13
Rated 5 out of 5 by from Solid Comprehensive Package Don't hire a professional to file a simple tax return. TurboTax is relatively easy to use and creates all the schedules and forms you need to file. I've used TurboTax for years and plan to use it again next year.
Date published: 2023-04-13
Rated 5 out of 5 by from great Very easy to use and fast great. been doing Turbo 8 years
Date published: 2023-04-13
Rated 1 out of 5 by from Too expensive Paid 200$ for an hour so they can tell me I owe money
Date published: 2023-04-13
Rated 4 out of 5 by from Turbo Tax, easy to use Turbo Tax was easy to use as this was my first time filing on my own. It is user friend and quick. I was happy with the easy to understand directions.
Date published: 2023-04-13
All TurboTax® Offerings Reviews - Page 3248
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from excellent way to do your own taxes Turbo Tax makes it so easy and convenient to do your own taxes at home. I've used it for over 10 years.
Date published: 2023-04-14
Rated 5 out of 5 by from Great Customer Experience I spoke with two different people, the first general expert went through everything in detail, double checking, and found $300 more. The Tax Expert quickly found why I owed so much and then helped me get started with a payment plan
Date published: 2023-04-14
Rated 3 out of 5 by from Unwanted Charge for Audit Service. TurboTax indicated that my chances of being audited were low. So, I intended not to pay $45 for the separate, professional audit service. Somehow, in the deluge of paperwork, I must have accidentally subscribed to the service? Once I gave permission to e-send my tax returns, I did not see a way to reverse that unwanted $45 fee. Very sneaky!
Date published: 2023-04-14
Rated 5 out of 5 by from This service is a lifesaver Great service! It was very easy to follow and i will return next year to file again.
Date published: 2023-04-14
Rated 4 out of 5 by from Turbo Tax For my first time, this was a fairly smooth process!
Date published: 2023-04-13
Rated 5 out of 5 by from never thought tax filing is this EASY1 It took me some time to do my taxes with turbo tax but which is not bad for a first timer. I feel good knowing that all the information that I input was accurate and I will definitely use turbo tax again.
Date published: 2023-04-13
Rated 5 out of 5 by from Solid Comprehensive Package Don't hire a professional to file a simple tax return. TurboTax is relatively easy to use and creates all the schedules and forms you need to file. I've used TurboTax for years and plan to use it again next year.
Date published: 2023-04-13
Rated 5 out of 5 by from great Very easy to use and fast great. been doing Turbo 8 years
Date published: 2023-04-13
Rated 1 out of 5 by from Too expensive Paid 200$ for an hour so they can tell me I owe money
Date published: 2023-04-13
Rated 4 out of 5 by from Turbo Tax, easy to use Turbo Tax was easy to use as this was my first time filing on my own. It is user friend and quick. I was happy with the easy to understand directions.
Date published: 2023-04-13
All TurboTax® Offerings Reviews - Page 3248