TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 1 out of 5 by from horrible simple forms tax forms from US companies, but turbofucku makes it slow and confusing.
Date published: 2023-04-12
Rated 4 out of 5 by from It was a lot easier than doing it on my own. I do really appreciate TurboTax, it is a helpful tool in order to do taxes. I will say doing it on my own was a little difficult at some points, some of the questions were somewhat vague or didn't give enough explanation about what they were asking, but when I was able to talk to an expert that really helped. Tom was my guardian angel and he helped me fix all the problems that I was having with my taxes and outlining what the vague questions were asking me. So thank you so much Tom!
Date published: 2023-04-12
Rated 5 out of 5 by from Fast and Easy My returns are simple, but I use Turbo Tax because its so easy and quick. And I feel confident that all the math is correct and my returns are done correctly.
Date published: 2023-04-12
Rated 4 out of 5 by from Very Helpful Overall the tool is great. Too much upselling of other products. But, walking through everything is helpful. Had a corrupted file this year and really troublesome but the tech support person was helpful.
Date published: 2023-04-12
Rated 5 out of 5 by from TurboTax is awesome! It was very easy for me to do my own taxes even as a small business owner. The two times I called for help I was greeted with extremely polite and knowledgeable individuals.
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax is great! Easy to use and helpful when I wasn't sure of the questions.
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax always great Fast and easy to use, I use turbo tax every year and its veteran friendly.
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax is amazing! Very easy to use even for the least experienced. Simple instructions.
Date published: 2023-04-12
Rated 5 out of 5 by from Fast and easy Nice easy and fast. feel confident in accuracy. YAY!!!
Date published: 2023-04-12
Rated 1 out of 5 by from Bad Features and functions unable to process unique situations without using more premium services / advisor. Ends up more expensive than hiring a CPA.
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3247
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from horrible simple forms tax forms from US companies, but turbofucku makes it slow and confusing.
Date published: 2023-04-12
Rated 4 out of 5 by from It was a lot easier than doing it on my own. I do really appreciate TurboTax, it is a helpful tool in order to do taxes. I will say doing it on my own was a little difficult at some points, some of the questions were somewhat vague or didn't give enough explanation about what they were asking, but when I was able to talk to an expert that really helped. Tom was my guardian angel and he helped me fix all the problems that I was having with my taxes and outlining what the vague questions were asking me. So thank you so much Tom!
Date published: 2023-04-12
Rated 5 out of 5 by from Fast and Easy My returns are simple, but I use Turbo Tax because its so easy and quick. And I feel confident that all the math is correct and my returns are done correctly.
Date published: 2023-04-12
Rated 4 out of 5 by from Very Helpful Overall the tool is great. Too much upselling of other products. But, walking through everything is helpful. Had a corrupted file this year and really troublesome but the tech support person was helpful.
Date published: 2023-04-12
Rated 5 out of 5 by from TurboTax is awesome! It was very easy for me to do my own taxes even as a small business owner. The two times I called for help I was greeted with extremely polite and knowledgeable individuals.
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax is great! Easy to use and helpful when I wasn't sure of the questions.
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax always great Fast and easy to use, I use turbo tax every year and its veteran friendly.
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax is amazing! Very easy to use even for the least experienced. Simple instructions.
Date published: 2023-04-12
Rated 5 out of 5 by from Fast and easy Nice easy and fast. feel confident in accuracy. YAY!!!
Date published: 2023-04-12
Rated 1 out of 5 by from Bad Features and functions unable to process unique situations without using more premium services / advisor. Ends up more expensive than hiring a CPA.
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3247