TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 1 out of 5 by from Too expensive now $210 for basic state and federal?! Will not be returning next year
Date published: 2023-04-12
Rated 3 out of 5 by from More difficult than usual I have used Turbotax for many years. This time i had several problems. it was impossible to get to a live consultant. I had no success learning what O/P means though i was asked to respond to whether it was applicable. I could not determine how to apply my state refund to my estimated tax. I got stuck trying to sign in to INTUIT.
Date published: 2023-04-12
Rated 2 out of 5 by from Turbo tax A little disappointed that your prices are not EXTREMLY obvious. I see 59$ for tax refund and then all of the sudden you pay 118$. Just wondering why and for what? I am doing all the work. Frustrating and I had this complaint last year as well
Date published: 2023-04-12
Rated 5 out of 5 by from Nice Very well this was easy as sweet pie thanks for this.
Date published: 2023-04-12
Rated 1 out of 5 by from If I could give $0 stars, I would At the very beginning, the free option stated it could be used if I had a 1099-Div. No specifics, just 1099-DIV. I get all the way to the end and suddenly I need to upgrade for $59 because I have capital gains on my 1099-DIV. I have one W-2 and one 1099-DIV. I've used TurboTax for years. Never again!
Date published: 2023-04-12
Rated 5 out of 5 by from Easy to use and understand 3-4 hours and done - simple to use - well explained
Date published: 2023-04-12
Rated 3 out of 5 by from Why TurboTax is getting more and more expensive I have been using TurboTax for several years, but I may will not use it next year because it is getting more and more expensive.
Date published: 2023-04-12
Rated 5 out of 5 by from Nice way to go Turbo tax was well recommended by me. I’d actually rather complete this task myself abcs turbo tax has all the tools to assist with completing this business paper.
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax is rad! So easy and so fast! Turbo tax is the way to go!!!!
Date published: 2023-04-12
Rated 4 out of 5 by from TurboTax Review I'm just glad to have this over with! TurboTax took a significant amount of stress out of the tax process! Thank you!
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3246
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Too expensive now $210 for basic state and federal?! Will not be returning next year
Date published: 2023-04-12
Rated 3 out of 5 by from More difficult than usual I have used Turbotax for many years. This time i had several problems. it was impossible to get to a live consultant. I had no success learning what O/P means though i was asked to respond to whether it was applicable. I could not determine how to apply my state refund to my estimated tax. I got stuck trying to sign in to INTUIT.
Date published: 2023-04-12
Rated 2 out of 5 by from Turbo tax A little disappointed that your prices are not EXTREMLY obvious. I see 59$ for tax refund and then all of the sudden you pay 118$. Just wondering why and for what? I am doing all the work. Frustrating and I had this complaint last year as well
Date published: 2023-04-12
Rated 5 out of 5 by from Nice Very well this was easy as sweet pie thanks for this.
Date published: 2023-04-12
Rated 1 out of 5 by from If I could give $0 stars, I would At the very beginning, the free option stated it could be used if I had a 1099-Div. No specifics, just 1099-DIV. I get all the way to the end and suddenly I need to upgrade for $59 because I have capital gains on my 1099-DIV. I have one W-2 and one 1099-DIV. I've used TurboTax for years. Never again!
Date published: 2023-04-12
Rated 5 out of 5 by from Easy to use and understand 3-4 hours and done - simple to use - well explained
Date published: 2023-04-12
Rated 3 out of 5 by from Why TurboTax is getting more and more expensive I have been using TurboTax for several years, but I may will not use it next year because it is getting more and more expensive.
Date published: 2023-04-12
Rated 5 out of 5 by from Nice way to go Turbo tax was well recommended by me. I’d actually rather complete this task myself abcs turbo tax has all the tools to assist with completing this business paper.
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax is rad! So easy and so fast! Turbo tax is the way to go!!!!
Date published: 2023-04-12
Rated 4 out of 5 by from TurboTax Review I'm just glad to have this over with! TurboTax took a significant amount of stress out of the tax process! Thank you!
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3246