TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Crypto Friendly. ! So glad for the help with my crypto accounts. Very helpful and less stressful than using other software.
Date published: 2023-04-12
Rated 4 out of 5 by from Good as always I will use you guys' again next year. Always good service.
Date published: 2023-04-12
Rated 4 out of 5 by from Done Again! Well, tax time this year was a little different, but still manageable with Turbo Tax. I had some new features, which made it difficult. But Turbo Tax explanations and guides helped me navigate the new territory quickly. I expected it to take hours, but was done in less than 60 minutes, so kudos to TT.
Date published: 2023-04-12
Rated 4 out of 5 by from Helpful, but difficult Overall, I can't imagine doing taxes without Turbo Tax, but there were some issues. (1) I was told that I had to upgrade from Turbo Tax Deluxe to Turbo Tax Premier because we sold a second home in another state, but I couldn't see any difference in the way the two products handled the sale. I was pleased, however, that Turbo Tax ensured that I did not have to pay tax on the home sale in both states. (2) E-filing the first state tax return was supposed to be free, but I was charged $25 each for filing the two state returns. (3) Getting advice took a lot of digging, and getting to talk to a person was very difficult.
Date published: 2023-04-12
Rated 5 out of 5 by from Love me some TurboTax Great experience. Only took 41 minutes to complete federal and state taxes. And got a refund.
Date published: 2023-04-12
Rated 5 out of 5 by from quick and helpful Quick, stress free and easy return. I was about to get my taxes done before the deadline.
Date published: 2023-04-12
Rated 4 out of 5 by from Full service Agent was knowledgeable ,and helpful and patient with filling taxes
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax has been great for years! Turbo Tax has always been easy to use. Fast and convenient.
Date published: 2023-04-12
Rated 5 out of 5 by from great easy !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-04-12
Rated 2 out of 5 by from Has gotten significantly more inefficient I had to re enter the same stock information 3 times, also stop with the constant prompts to upgrade.
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3235
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Crypto Friendly. ! So glad for the help with my crypto accounts. Very helpful and less stressful than using other software.
Date published: 2023-04-12
Rated 4 out of 5 by from Good as always I will use you guys' again next year. Always good service.
Date published: 2023-04-12
Rated 4 out of 5 by from Done Again! Well, tax time this year was a little different, but still manageable with Turbo Tax. I had some new features, which made it difficult. But Turbo Tax explanations and guides helped me navigate the new territory quickly. I expected it to take hours, but was done in less than 60 minutes, so kudos to TT.
Date published: 2023-04-12
Rated 4 out of 5 by from Helpful, but difficult Overall, I can't imagine doing taxes without Turbo Tax, but there were some issues. (1) I was told that I had to upgrade from Turbo Tax Deluxe to Turbo Tax Premier because we sold a second home in another state, but I couldn't see any difference in the way the two products handled the sale. I was pleased, however, that Turbo Tax ensured that I did not have to pay tax on the home sale in both states. (2) E-filing the first state tax return was supposed to be free, but I was charged $25 each for filing the two state returns. (3) Getting advice took a lot of digging, and getting to talk to a person was very difficult.
Date published: 2023-04-12
Rated 5 out of 5 by from Love me some TurboTax Great experience. Only took 41 minutes to complete federal and state taxes. And got a refund.
Date published: 2023-04-12
Rated 5 out of 5 by from quick and helpful Quick, stress free and easy return. I was about to get my taxes done before the deadline.
Date published: 2023-04-12
Rated 4 out of 5 by from Full service Agent was knowledgeable ,and helpful and patient with filling taxes
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax has been great for years! Turbo Tax has always been easy to use. Fast and convenient.
Date published: 2023-04-12
Rated 5 out of 5 by from great easy !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-04-12
Rated 2 out of 5 by from Has gotten significantly more inefficient I had to re enter the same stock information 3 times, also stop with the constant prompts to upgrade.
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3235