TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Van87 from
TurboTax is the way to go!
Turbotax is easy and efficient; anyone can use it. I have been using them for the past 8 years and have never had a problem.
Date published: 2023-04-12
Rated 5 out of 5 by
Raddison from
Great experience year after year
Turbo Tax makes something that's complex and intimidating easy to use and friendly. I love how I can upload the PDFs of my documents to save time. I also love the feature where the call center rep can see your screen if you have an issue you can't figure out. Great tech!
Date published: 2023-04-12
Rated 2 out of 5 by
Disappointed_Guy from
Buggy
The federal return process was buggy this year. The language on the state return was confusing. I have been using Turbo Tax for a very LONG time and my 2022 return experience was by far the worst.
Date published: 2023-04-12
Rated 3 out of 5 by
KAK38 from
easy to use
its easy to use but when you ask questions without upgrading and paying a bunch extra you dont really get the answers you are looking for. I thought I was filling state for free and then get to the end and get charged $118.00. Also if you want to take the fee out of your taxes they charge even more extra.
Date published: 2023-04-12
Rated 5 out of 5 by
RWBII from
LOVE TURBO TAX
I have used it for the last several years very simple to used no scheduled appointment needed no driving to where ever your tax place is do it from the comforts of your own home when you have a free hour.
Date published: 2023-04-12
Rated 3 out of 5 by
Bbees05 from
Streamlined but hidden fees
The process was simple, but the fee displayed up-front did not match the final price. In fact, the final price was more than double the initial price that was listed.
Date published: 2023-04-12
Rated 5 out of 5 by
polin29 from
good
convenient and easy to use focus on the specifics not complicated
Date published: 2023-04-12
Rated 5 out of 5 by
Scruffy Tips from
Very easy
TurboTax is very easy to use and does a really good job of walking you through the process to determine the best tax return to file. There are so many tax laws that it would be virtually impossible as a non-CPA to do taxes in any reasonable amount of time.
Date published: 2023-04-12
Rated 4 out of 5 by
mikenickname7737738 from
good BUT need to watch carefully
too many upsells and places where you force me into upgrades and then I have to go back and remove something. very shady!
Date published: 2023-04-12
Rated 5 out of 5 by
ChiBeau from
Easy to navigate once you get the knack
I've been using Turbo Tax for several years, so they are doing a fine service,
All TurboTax® Offerings Reviews - Page 3224
Date published: 2023-04-12
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Van87 from
TurboTax is the way to go!
Turbotax is easy and efficient; anyone can use it. I have been using them for the past 8 years and have never had a problem.
Date published: 2023-04-12
Rated 5 out of 5 by
Raddison from
Great experience year after year
Turbo Tax makes something that's complex and intimidating easy to use and friendly. I love how I can upload the PDFs of my documents to save time. I also love the feature where the call center rep can see your screen if you have an issue you can't figure out. Great tech!
Date published: 2023-04-12
Rated 2 out of 5 by
Disappointed_Guy from
Buggy
The federal return process was buggy this year. The language on the state return was confusing. I have been using Turbo Tax for a very LONG time and my 2022 return experience was by far the worst.
Date published: 2023-04-12
Rated 3 out of 5 by
KAK38 from
easy to use
its easy to use but when you ask questions without upgrading and paying a bunch extra you dont really get the answers you are looking for. I thought I was filling state for free and then get to the end and get charged $118.00. Also if you want to take the fee out of your taxes they charge even more extra.
Date published: 2023-04-12
Rated 5 out of 5 by
RWBII from
LOVE TURBO TAX
I have used it for the last several years very simple to used no scheduled appointment needed no driving to where ever your tax place is do it from the comforts of your own home when you have a free hour.
Date published: 2023-04-12
Rated 3 out of 5 by
Bbees05 from
Streamlined but hidden fees
The process was simple, but the fee displayed up-front did not match the final price. In fact, the final price was more than double the initial price that was listed.
Date published: 2023-04-12
Rated 5 out of 5 by
polin29 from
good
convenient and easy to use focus on the specifics not complicated
Date published: 2023-04-12
Rated 5 out of 5 by
Scruffy Tips from
Very easy
TurboTax is very easy to use and does a really good job of walking you through the process to determine the best tax return to file. There are so many tax laws that it would be virtually impossible as a non-CPA to do taxes in any reasonable amount of time.
Date published: 2023-04-12
Rated 4 out of 5 by
mikenickname7737738 from
good BUT need to watch carefully
too many upsells and places where you force me into upgrades and then I have to go back and remove something. very shady!
Date published: 2023-04-12
Rated 5 out of 5 by
ChiBeau from
Easy to navigate once you get the knack
I've been using Turbo Tax for several years, so they are doing a fine service,
All TurboTax® Offerings Reviews - Page 3224
Date published: 2023-04-12