TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Tax Easy , it’s so coooooolllllllllllll $:$$373!/&&/‘sneu
Date published: 2023-04-14
Rated 3 out of 5 by from Is okay. I had a hard time when it came to e-filing. I try to call customer service and nobody to talk to.
Date published: 2023-04-14
Rated 4 out of 5 by from State instructions are inadequate All the TurboTax questions throughout the Federal return are thorough and straightforward, but when I get to the WI state return and differences between federal and state there was very little help. I was basically on my own and had to look up and read the instructions straight from the WI department of revenue. Why am I paying you if I have to figure it out on my own? You need do as good a job with the state return as with the Federal.
Date published: 2023-04-14
Rated 3 out of 5 by from TurboTax is expensive! It was quick and easy to use, but way to expensive/1
Date published: 2023-04-14
Rated 3 out of 5 by from Getting pretty speedy Too expensive for a simple standard deduction. This will be my last year filing with TurboTax.
Date published: 2023-04-14
Rated 5 out of 5 by from Repeat user, twice as happy The automation of much of the data collection of my return and the excellent small business assistance made this year's return easier than ever.
Date published: 2023-04-14
Rated 5 out of 5 by from Quick Faster than waiting in line at H&R Block. I've always been a DIYer anyway..
Date published: 2023-04-14
Rated 5 out of 5 by from First time using live help This year's return needed additional clarification that was beyond the automated menus that populate along the way. I used the live help and was connected with someone within 10 minutes. The representative knew exactly how to answer my question and directed me to where I needed to be to correct my return.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax is easy to follow, user friendly format. I have been using Turbo Tax for many years now and appreciate both its thoroughness and ease of use.
Date published: 2023-04-14
Rated 5 out of 5 by from Love this software and trust it I have used TurboTax for several years and it is easy to use and I trust the results.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 3215
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Tax Easy , it’s so coooooolllllllllllll $:$$373!/&&/‘sneu
Date published: 2023-04-14
Rated 3 out of 5 by from Is okay. I had a hard time when it came to e-filing. I try to call customer service and nobody to talk to.
Date published: 2023-04-14
Rated 4 out of 5 by from State instructions are inadequate All the TurboTax questions throughout the Federal return are thorough and straightforward, but when I get to the WI state return and differences between federal and state there was very little help. I was basically on my own and had to look up and read the instructions straight from the WI department of revenue. Why am I paying you if I have to figure it out on my own? You need do as good a job with the state return as with the Federal.
Date published: 2023-04-14
Rated 3 out of 5 by from TurboTax is expensive! It was quick and easy to use, but way to expensive/1
Date published: 2023-04-14
Rated 3 out of 5 by from Getting pretty speedy Too expensive for a simple standard deduction. This will be my last year filing with TurboTax.
Date published: 2023-04-14
Rated 5 out of 5 by from Repeat user, twice as happy The automation of much of the data collection of my return and the excellent small business assistance made this year's return easier than ever.
Date published: 2023-04-14
Rated 5 out of 5 by from Quick Faster than waiting in line at H&R Block. I've always been a DIYer anyway..
Date published: 2023-04-14
Rated 5 out of 5 by from First time using live help This year's return needed additional clarification that was beyond the automated menus that populate along the way. I used the live help and was connected with someone within 10 minutes. The representative knew exactly how to answer my question and directed me to where I needed to be to correct my return.
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax is easy to follow, user friendly format. I have been using Turbo Tax for many years now and appreciate both its thoroughness and ease of use.
Date published: 2023-04-14
Rated 5 out of 5 by from Love this software and trust it I have used TurboTax for several years and it is easy to use and I trust the results.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 3215