TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Always helpful. You help along the way, answer questions, and really seem to want to help your customers out.
Date published: 2023-04-12
Rated 5 out of 5 by from Years of High Quality and Service This product has and is the best tax program that is on the market. I have used this program for decades and it has never failed me.
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax is awesome Excellent job working with Turbo Tax for the past few years.
Date published: 2023-04-12
Rated 5 out of 5 by from Title is Appropriate. Fast and Easy Thorough and easy to understand. Review and Checks and balances is good.
Date published: 2023-04-12
Rated 5 out of 5 by from Great Service Easy to use and navigate. Does not take long to go through and complete.
Date published: 2023-04-12
Rated 5 out of 5 by from Awesome! Awesome, Turbotax has been awesome and make tax filing straightforward and super easy
Date published: 2023-04-12
Rated 2 out of 5 by from Investment Options with $0.00 cost basis. Grade F. Turbotax has many of valuable features. But, Turbotax investment income 1099-B, has a default assumed error for all sold option investments with a $0.00 cost basis. The information is clearly identified on 1099-B, but turbotax requires each instance to be confirmed. There is sufficient data in a 1099 for the information to import completely, but Turbotax doesn't import this way, creating significant user burden.
Date published: 2023-04-12
Rated 3 out of 5 by from Quirky For one of my K-1s, the software decided to indicate that I had closed out the activity for 2022 when I in fact had indicated it was still open. The error did not show up until transmission time when it blocked the transmission. Starting with the meager information of the error, I spent many hours trying to track it down. Not really a lot of fun, but I was rewarded for my persistence. Hooray!!
Date published: 2023-04-12
Rated 4 out of 5 by from Turbo Tax easy to use - E-File NEVER WORKS! I have used Turbo Tax for 7 years. It is a great product, easily walks you through everything. It is really click and put in your information and go. I do really appreciate the feature that you can upload your W2 into the system, rather than importing every section. My biggest complaint is that the E-File for Federal and State of Virginia, always gets rejected for a SSN issue and there is no way to fix it. So every year, I am mailing my taxes after trying E-File several times.
Date published: 2023-04-12
Rated 5 out of 5 by from So easy to use TurboTax is so easy to use. It's an intuitive program, they provide answers to nearly every question that could come up and make information easy to auto populate.
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3208
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Always helpful. You help along the way, answer questions, and really seem to want to help your customers out.
Date published: 2023-04-12
Rated 5 out of 5 by from Years of High Quality and Service This product has and is the best tax program that is on the market. I have used this program for decades and it has never failed me.
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax is awesome Excellent job working with Turbo Tax for the past few years.
Date published: 2023-04-12
Rated 5 out of 5 by from Title is Appropriate. Fast and Easy Thorough and easy to understand. Review and Checks and balances is good.
Date published: 2023-04-12
Rated 5 out of 5 by from Great Service Easy to use and navigate. Does not take long to go through and complete.
Date published: 2023-04-12
Rated 5 out of 5 by from Awesome! Awesome, Turbotax has been awesome and make tax filing straightforward and super easy
Date published: 2023-04-12
Rated 2 out of 5 by from Investment Options with $0.00 cost basis. Grade F. Turbotax has many of valuable features. But, Turbotax investment income 1099-B, has a default assumed error for all sold option investments with a $0.00 cost basis. The information is clearly identified on 1099-B, but turbotax requires each instance to be confirmed. There is sufficient data in a 1099 for the information to import completely, but Turbotax doesn't import this way, creating significant user burden.
Date published: 2023-04-12
Rated 3 out of 5 by from Quirky For one of my K-1s, the software decided to indicate that I had closed out the activity for 2022 when I in fact had indicated it was still open. The error did not show up until transmission time when it blocked the transmission. Starting with the meager information of the error, I spent many hours trying to track it down. Not really a lot of fun, but I was rewarded for my persistence. Hooray!!
Date published: 2023-04-12
Rated 4 out of 5 by from Turbo Tax easy to use - E-File NEVER WORKS! I have used Turbo Tax for 7 years. It is a great product, easily walks you through everything. It is really click and put in your information and go. I do really appreciate the feature that you can upload your W2 into the system, rather than importing every section. My biggest complaint is that the E-File for Federal and State of Virginia, always gets rejected for a SSN issue and there is no way to fix it. So every year, I am mailing my taxes after trying E-File several times.
Date published: 2023-04-12
Rated 5 out of 5 by from So easy to use TurboTax is so easy to use. It's an intuitive program, they provide answers to nearly every question that could come up and make information easy to auto populate.
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3208