TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 2 out of 5 by from Trust return Disappointed in the lack of walk-thru in filing this trust return, especially when it came to the state taxes (I should have just figured out the state taxes without TurboTax, as it more or less just presented the forms without explanation after paying extra for this 'service'). I am used to online TurboTax for individuals, which I find much more helpful than this expensive trust return.
Date published: 2023-04-12
Rated 5 out of 5 by from turbo tax is easy and fast turbp tax made everything easy to file,and if need question its help you
Date published: 2023-04-12
Rated 3 out of 5 by from Review Foreign tax forms continue to be an issue with Turbo tax. And the Expert's don't have much experience. Problem is linking the info to the Schedules when one can't easily see the Schedules!!
Date published: 2023-04-12
Rated 1 out of 5 by from Intuit lobbies to keep this Difficult A terrible company doing terrible things to make sure we all use this service to navigate a complex and inefficient system.
Date published: 2023-04-12
Rated 4 out of 5 by from General TurboTax Comments I've used TurboTax for 20? or more years. I've watched it evolve. One thing that drives me crazy is the need to keep responding to some option buttons after I've went through the area before. Some option buttons remember my previous responses. Others do not. I don't understand why the difference.
Date published: 2023-04-12
Rated 5 out of 5 by from Easy for someone with severe tax anxiety! I have been putting off doing my taxes because I get such anxiety about it! But TurboTax made it easy!
Date published: 2023-04-12
Rated 5 out of 5 by from TurboTax was very easy to use I didn't need any tax experts, but the application was very quick and easy
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo tax is awesome Very user friendly. Will definitely use again. Will recommend to others
Date published: 2023-04-12
Rated 4 out of 5 by from Pretty good I had a good experience, and it couldn’t have went much smoother. I will let others know about turbo tax.
Date published: 2023-04-12
Rated 5 out of 5 by from Your Help Center is Wonderful I had called your TurboTax Help Center for assistance with a couple of forms. Rob was the most patient soul ever, walking me through the sections of that I was having the most difficulties with. He explained what I needed to do, and I was able to get the taxes filed. My thanks to Rob!
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3190
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Trust return Disappointed in the lack of walk-thru in filing this trust return, especially when it came to the state taxes (I should have just figured out the state taxes without TurboTax, as it more or less just presented the forms without explanation after paying extra for this 'service'). I am used to online TurboTax for individuals, which I find much more helpful than this expensive trust return.
Date published: 2023-04-12
Rated 5 out of 5 by from turbo tax is easy and fast turbp tax made everything easy to file,and if need question its help you
Date published: 2023-04-12
Rated 3 out of 5 by from Review Foreign tax forms continue to be an issue with Turbo tax. And the Expert's don't have much experience. Problem is linking the info to the Schedules when one can't easily see the Schedules!!
Date published: 2023-04-12
Rated 1 out of 5 by from Intuit lobbies to keep this Difficult A terrible company doing terrible things to make sure we all use this service to navigate a complex and inefficient system.
Date published: 2023-04-12
Rated 4 out of 5 by from General TurboTax Comments I've used TurboTax for 20? or more years. I've watched it evolve. One thing that drives me crazy is the need to keep responding to some option buttons after I've went through the area before. Some option buttons remember my previous responses. Others do not. I don't understand why the difference.
Date published: 2023-04-12
Rated 5 out of 5 by from Easy for someone with severe tax anxiety! I have been putting off doing my taxes because I get such anxiety about it! But TurboTax made it easy!
Date published: 2023-04-12
Rated 5 out of 5 by from TurboTax was very easy to use I didn't need any tax experts, but the application was very quick and easy
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo tax is awesome Very user friendly. Will definitely use again. Will recommend to others
Date published: 2023-04-12
Rated 4 out of 5 by from Pretty good I had a good experience, and it couldn’t have went much smoother. I will let others know about turbo tax.
Date published: 2023-04-12
Rated 5 out of 5 by from Your Help Center is Wonderful I had called your TurboTax Help Center for assistance with a couple of forms. Rob was the most patient soul ever, walking me through the sections of that I was having the most difficulties with. He explained what I needed to do, and I was able to get the taxes filed. My thanks to Rob!
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3190