TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Turbo Tax - Wonderful to Work With A little longer to complete this year with the changes made. Easy to Work with and Find Answers to Questions
Date published: 2023-04-12
Rated 5 out of 5 by from Need Better Help with Transcribing K-1 Data Overall the software has worked great for me! However, as a beneficiary of an Inheritance Trust, data from K-1 form required too much "interpretation" for a non-CPA!
Date published: 2023-04-12
Rated 4 out of 5 by from Goes well year over year Only one criticisum: why don't you include Schedule K1 information in your summary section after it gets entered? Instead you enter it into the dividend summary section and leave the K1 section blank, so it appears like I never entered it, although I did. You have had this problem for many years.
Date published: 2023-04-12
Rated 2 out of 5 by from Free state is misleading Turbotax download Home and Business says that it comes with free state and free e-file. This is misleading to put it nicely. Yes, the state software is free and yes, the federal e-file is free, but when you try to e-file your "free" state, you will find out you have to pay to do it. $25 dollars to use a credit card. $40 to have it deducted from your federal refund. I don't recall this being the case in the past. I will be printing and mailing my state returns and looking for new options for next year.
Date published: 2023-04-12
Rated 5 out of 5 by from Easier than last year Last year was the first year I filed with Turbo Tax. I was very anxious filing information with my place of employment and my private practice. Turbo Tax made it simple, had ample explanations when I became confused, and stored information making this year very simple and very stress free. Thank you.
Date published: 2023-04-12
Rated 2 out of 5 by from TurboTax is worse than previous years Inability to print intermediate information to desk check figures. Additional costs not enumerated on package - :buyer beware Partnerships and trust -additional cost. Previous years TurboTax included those. Too much cute-sy stuff. People with astigmatism find action on them physically nauseating If you had a reasonably good package - why did you "fix" it Good bye
Date published: 2023-04-12
Rated 5 out of 5 by from Love Turbo Tax So easy to use, they guide you step by step! I highly recommend!
Date published: 2023-04-12
Rated 4 out of 5 by from I can do it myself Turbo Tax is easy to use, has pertinent questions to assist you and the flow thru the documents is easy to follow
Date published: 2023-04-12
Rated 4 out of 5 by from Very nice features I've used TT for many years. Each year features are added but some are removed. It is easier to enter data with the new photo option which I liked. I miss some of the menu options where you could go directly to a form and see it filled in. I would also like to see thae actual tax tables and how the tax is calculated.
Date published: 2023-04-12
Rated 1 out of 5 by from The worst experience of my life. Never again This was a workable system in past years but now is unusable. They got one star because zero or minus was not available. Under no circumstance will I be back.
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3189
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax - Wonderful to Work With A little longer to complete this year with the changes made. Easy to Work with and Find Answers to Questions
Date published: 2023-04-12
Rated 5 out of 5 by from Need Better Help with Transcribing K-1 Data Overall the software has worked great for me! However, as a beneficiary of an Inheritance Trust, data from K-1 form required too much "interpretation" for a non-CPA!
Date published: 2023-04-12
Rated 4 out of 5 by from Goes well year over year Only one criticisum: why don't you include Schedule K1 information in your summary section after it gets entered? Instead you enter it into the dividend summary section and leave the K1 section blank, so it appears like I never entered it, although I did. You have had this problem for many years.
Date published: 2023-04-12
Rated 2 out of 5 by from Free state is misleading Turbotax download Home and Business says that it comes with free state and free e-file. This is misleading to put it nicely. Yes, the state software is free and yes, the federal e-file is free, but when you try to e-file your "free" state, you will find out you have to pay to do it. $25 dollars to use a credit card. $40 to have it deducted from your federal refund. I don't recall this being the case in the past. I will be printing and mailing my state returns and looking for new options for next year.
Date published: 2023-04-12
Rated 5 out of 5 by from Easier than last year Last year was the first year I filed with Turbo Tax. I was very anxious filing information with my place of employment and my private practice. Turbo Tax made it simple, had ample explanations when I became confused, and stored information making this year very simple and very stress free. Thank you.
Date published: 2023-04-12
Rated 2 out of 5 by from TurboTax is worse than previous years Inability to print intermediate information to desk check figures. Additional costs not enumerated on package - :buyer beware Partnerships and trust -additional cost. Previous years TurboTax included those. Too much cute-sy stuff. People with astigmatism find action on them physically nauseating If you had a reasonably good package - why did you "fix" it Good bye
Date published: 2023-04-12
Rated 5 out of 5 by from Love Turbo Tax So easy to use, they guide you step by step! I highly recommend!
Date published: 2023-04-12
Rated 4 out of 5 by from I can do it myself Turbo Tax is easy to use, has pertinent questions to assist you and the flow thru the documents is easy to follow
Date published: 2023-04-12
Rated 4 out of 5 by from Very nice features I've used TT for many years. Each year features are added but some are removed. It is easier to enter data with the new photo option which I liked. I miss some of the menu options where you could go directly to a form and see it filled in. I would also like to see thae actual tax tables and how the tax is calculated.
Date published: 2023-04-12
Rated 1 out of 5 by from The worst experience of my life. Never again This was a workable system in past years but now is unusable. They got one star because zero or minus was not available. Under no circumstance will I be back.
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3189