TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 1 out of 5 by from Turbo tax is garbage I’ve had tax returns rejected two years in a row now, multiple times, and had to print and mail them. I will never use turbo tax again.
Date published: 2023-04-14
Rated 4 out of 5 by from Good Product - The product is good, but the constant 'upselling' is annoying when you have already selected the product/service you want.
Date published: 2023-04-14
Rated 5 out of 5 by from Thank You It was...............GRRRRRRREEEEEEEAAAAAAATTT!!!!
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax is outstanding....except one thing. Turbo Tax is awesome. Been using it roughly since I started working at 16. First filing may have been through a different entity. Hard to remember, my parents held my hand through that one. I'm pretty sure they use/ed TurboTax. That being said, I'm 33 now and the cost of service is really starting to get up there. Tax situation not complicated. The "algorithm" of the program surely can't be changing much every year. Is this cost now just paying for the aesthetics of the site? Where's the loyalty discount...something? At this point, why not drop off my w2 to a CPA that has all of my tax info that hasn't changed in years...on file...and charges less? Make note: Sooooooo easy to file. This review has taken longer to fill out than my taxes. Loyal customer and will continue to be regardless of price. I just wanted to put this out there. Turbo Tax FTW!
Date published: 2023-04-14
Rated 5 out of 5 by from I always use TT TT is quick and easy to use. Once I have gathered all the information, it rarely takes me more than 2 and a half hours to complete my taxes
Date published: 2023-04-14
Rated 5 out of 5 by from TurboTax is very user friendly! Love it! Everything is very easy to enter and use. The tax return is great too!
Date published: 2023-04-14
Rated 5 out of 5 by from Easy Helped me find all the info I needed and finished quickly
Date published: 2023-04-14
Rated 5 out of 5 by from Tax return made easy I filed both business and personal taxes with Turbo Tax this year and they made it easy and stress free.
Date published: 2023-04-14
Rated 5 out of 5 by from Easy as 123 Thank you Turbo tax for an easy tax filing and at no cost to me!
Date published: 2023-04-14
Rated 4 out of 5 by from Completed Completed with some issues but is completed so great
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 3189
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Turbo tax is garbage I’ve had tax returns rejected two years in a row now, multiple times, and had to print and mail them. I will never use turbo tax again.
Date published: 2023-04-14
Rated 4 out of 5 by from Good Product - The product is good, but the constant 'upselling' is annoying when you have already selected the product/service you want.
Date published: 2023-04-14
Rated 5 out of 5 by from Thank You It was...............GRRRRRRREEEEEEEAAAAAAATTT!!!!
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax is outstanding....except one thing. Turbo Tax is awesome. Been using it roughly since I started working at 16. First filing may have been through a different entity. Hard to remember, my parents held my hand through that one. I'm pretty sure they use/ed TurboTax. That being said, I'm 33 now and the cost of service is really starting to get up there. Tax situation not complicated. The "algorithm" of the program surely can't be changing much every year. Is this cost now just paying for the aesthetics of the site? Where's the loyalty discount...something? At this point, why not drop off my w2 to a CPA that has all of my tax info that hasn't changed in years...on file...and charges less? Make note: Sooooooo easy to file. This review has taken longer to fill out than my taxes. Loyal customer and will continue to be regardless of price. I just wanted to put this out there. Turbo Tax FTW!
Date published: 2023-04-14
Rated 5 out of 5 by from I always use TT TT is quick and easy to use. Once I have gathered all the information, it rarely takes me more than 2 and a half hours to complete my taxes
Date published: 2023-04-14
Rated 5 out of 5 by from TurboTax is very user friendly! Love it! Everything is very easy to enter and use. The tax return is great too!
Date published: 2023-04-14
Rated 5 out of 5 by from Easy Helped me find all the info I needed and finished quickly
Date published: 2023-04-14
Rated 5 out of 5 by from Tax return made easy I filed both business and personal taxes with Turbo Tax this year and they made it easy and stress free.
Date published: 2023-04-14
Rated 5 out of 5 by from Easy as 123 Thank you Turbo tax for an easy tax filing and at no cost to me!
Date published: 2023-04-14
Rated 4 out of 5 by from Completed Completed with some issues but is completed so great
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 3189