TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 5 out of 5 by
LindaRN63 from
Turbo tax is awesome
Very user friendly. Will definitely use again. Will recommend to others
Date published: 2023-04-12
Rated 4 out of 5 by
Kat 31973 from
Pretty good
I had a good experience, and it couldn’t have went much smoother. I will let others know about turbo tax.
Date published: 2023-04-12
Rated 5 out of 5 by
Warpspeed Cat from
Your Help Center is Wonderful
I had called your TurboTax Help Center for assistance with a couple of forms. Rob was the most patient soul ever, walking me through the sections of that I was having the most difficulties with. He explained what I needed to do, and I was able to get the taxes filed. My thanks to Rob!
Date published: 2023-04-12
Rated 5 out of 5 by
Ambererrin from
easy
Turbo tax makes tax season as easy as it can be when doing the taxing process
Date published: 2023-04-12
Rated 5 out of 5 by
null from
TurboTax
It was really good. The communication was clear and I was able to get the help I needed.
Date published: 2023-04-12
Rated 4 out of 5 by
PKal2 from
It gets the job done
Filing taxes is not on my top 10 of things I want to do. It is strictly a requirement. Turbo tax gets the job done in a user friendly format. Can't really ask more than that.
Date published: 2023-04-12
Rated 4 out of 5 by
Personal Assistant from
Turbo Tax
I have been a Turbo Tax customer for many years now. I do love the ability to connect with someone live to review or go over any problems that you may come across. As with everything, some of these people are better than others and you have to shift through to find the ones that really know what they are doing and help work for you. There seemed to be some glitch with some of the non typical forms that I needed for my return which made things a little difficult and cut my rating back from a 5 star to 4 star.
Date published: 2023-04-12
Rated 5 out of 5 by
Stu1977 from
Just keeps getting easier.
I have been using Turbo Tax for over a decade and it just keeps getting easier.
Date published: 2023-04-12
Rated 5 out of 5 by
Jo and Bob from
turbo tax is awesome
Turbo Tax was very easy and much better than H&R BLOCK
Date published: 2023-04-12
Rated 2 out of 5 by
LD1947 from
disappointed
Just needed to move away from a screen and couldn't find how to do it. Had to upgrade for an answer. A waste of my additional $60.!! Very disappointed.
All TurboTax® Offerings Reviews - Page 3182
Date published: 2023-04-12
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
LindaRN63 from
Turbo tax is awesome
Very user friendly. Will definitely use again. Will recommend to others
Date published: 2023-04-12
Rated 4 out of 5 by
Kat 31973 from
Pretty good
I had a good experience, and it couldn’t have went much smoother. I will let others know about turbo tax.
Date published: 2023-04-12
Rated 5 out of 5 by
Warpspeed Cat from
Your Help Center is Wonderful
I had called your TurboTax Help Center for assistance with a couple of forms. Rob was the most patient soul ever, walking me through the sections of that I was having the most difficulties with. He explained what I needed to do, and I was able to get the taxes filed. My thanks to Rob!
Date published: 2023-04-12
Rated 5 out of 5 by
Ambererrin from
easy
Turbo tax makes tax season as easy as it can be when doing the taxing process
Date published: 2023-04-12
Rated 5 out of 5 by
null from
TurboTax
It was really good. The communication was clear and I was able to get the help I needed.
Date published: 2023-04-12
Rated 4 out of 5 by
PKal2 from
It gets the job done
Filing taxes is not on my top 10 of things I want to do. It is strictly a requirement. Turbo tax gets the job done in a user friendly format. Can't really ask more than that.
Date published: 2023-04-12
Rated 4 out of 5 by
Personal Assistant from
Turbo Tax
I have been a Turbo Tax customer for many years now. I do love the ability to connect with someone live to review or go over any problems that you may come across. As with everything, some of these people are better than others and you have to shift through to find the ones that really know what they are doing and help work for you. There seemed to be some glitch with some of the non typical forms that I needed for my return which made things a little difficult and cut my rating back from a 5 star to 4 star.
Date published: 2023-04-12
Rated 5 out of 5 by
Stu1977 from
Just keeps getting easier.
I have been using Turbo Tax for over a decade and it just keeps getting easier.
Date published: 2023-04-12
Rated 5 out of 5 by
Jo and Bob from
turbo tax is awesome
Turbo Tax was very easy and much better than H&R BLOCK
Date published: 2023-04-12
Rated 2 out of 5 by
LD1947 from
disappointed
Just needed to move away from a screen and couldn't find how to do it. Had to upgrade for an answer. A waste of my additional $60.!! Very disappointed.
All TurboTax® Offerings Reviews - Page 3182
Date published: 2023-04-12