TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from TurboTax is Awesome! Love it every year. I've been using TurboTax for over 15 years and plan to use for another 15 years. Thanks TurboTax!!
Date published: 2023-04-12
Rated 5 out of 5 by from Great Great tool and easy to use. I’ll be returning next year
Date published: 2023-04-12
Rated 5 out of 5 by from Very easy to use. Great help info as well Had trouble with a form and called for help. Ciara was able to walk me through and resolve my issue quickly. Never would've done it without her! Thank you Ciara!!
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo tax is great and easy to use. I love using turbo tax. it has helped me alot and its cheap.
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax is great! I appreciate being able to use Turbo Tax for my taxes, and the best part is pulling in information from other sources, and Turbo Tax enters the amounts in the correct areas!
Date published: 2023-04-12
Rated 3 out of 5 by from Turbo Tax is great BUT now with extra marketing as always turbo tax remains the best tax prep software... it's unfortunate that they've decided to LOAD IT UP with TONS AND TONS OF MARKETING. it's so bad that it interrupts your workflow constantly just to show you ads.
Date published: 2023-04-12
Rated 2 out of 5 by from A shock at the end! I have used TurboTax for years but have never had the surprise at the end like this year. The $40 refund processing fee is ridiculous! I would rather know up front then be hit with a fee at the end after completing my tax return.
Date published: 2023-04-12
Rated 5 out of 5 by from TurboTax is the best way to file This is a easy way to file your taxes. More importantly the e-file is the way to go.
Date published: 2023-04-12
Rated 4 out of 5 by from Turbo Tax-I trust TT to correctly process forms Just like always, all requirements and forms were queried and completed. I trust TT to always meet the requirements of the IRS and Colorado State. I have had hiccups with the state forms before and I hope to avoid them this year.
Date published: 2023-04-12
Rated 3 out of 5 by from TurboTax program good, not great I've been using Turbo products for about 20 years, the switch to online has been great but this year the program works to hard to force 'input from financial institution' and when I went for it the program completely got the document wrong. Once I was done the program got stuck in a loop of 'finish your state' and 'review state' that took several tries to break out of. I did speak with a rep who was very helpful at one point but the struggle to get to her through the program & phone system was a bit rough.
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3181
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is Awesome! Love it every year. I've been using TurboTax for over 15 years and plan to use for another 15 years. Thanks TurboTax!!
Date published: 2023-04-12
Rated 5 out of 5 by from Great Great tool and easy to use. I’ll be returning next year
Date published: 2023-04-12
Rated 5 out of 5 by from Very easy to use. Great help info as well Had trouble with a form and called for help. Ciara was able to walk me through and resolve my issue quickly. Never would've done it without her! Thank you Ciara!!
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo tax is great and easy to use. I love using turbo tax. it has helped me alot and its cheap.
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax is great! I appreciate being able to use Turbo Tax for my taxes, and the best part is pulling in information from other sources, and Turbo Tax enters the amounts in the correct areas!
Date published: 2023-04-12
Rated 3 out of 5 by from Turbo Tax is great BUT now with extra marketing as always turbo tax remains the best tax prep software... it's unfortunate that they've decided to LOAD IT UP with TONS AND TONS OF MARKETING. it's so bad that it interrupts your workflow constantly just to show you ads.
Date published: 2023-04-12
Rated 2 out of 5 by from A shock at the end! I have used TurboTax for years but have never had the surprise at the end like this year. The $40 refund processing fee is ridiculous! I would rather know up front then be hit with a fee at the end after completing my tax return.
Date published: 2023-04-12
Rated 5 out of 5 by from TurboTax is the best way to file This is a easy way to file your taxes. More importantly the e-file is the way to go.
Date published: 2023-04-12
Rated 4 out of 5 by from Turbo Tax-I trust TT to correctly process forms Just like always, all requirements and forms were queried and completed. I trust TT to always meet the requirements of the IRS and Colorado State. I have had hiccups with the state forms before and I hope to avoid them this year.
Date published: 2023-04-12
Rated 3 out of 5 by from TurboTax program good, not great I've been using Turbo products for about 20 years, the switch to online has been great but this year the program works to hard to force 'input from financial institution' and when I went for it the program completely got the document wrong. Once I was done the program got stuck in a loop of 'finish your state' and 'review state' that took several tries to break out of. I did speak with a rep who was very helpful at one point but the struggle to get to her through the program & phone system was a bit rough.
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3181