TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 4 out of 5 by from TurbovTax is Good But Log In can be difficult Turbo Tax is Good. But Log In can be very difficult. I was going in circles with all the verifications. It can take a long time. Thank You
Date published: 2023-04-12
Rated 5 out of 5 by from Always great using Turbo Tax I've used Turbo tax for years. I tried using a different service one year, but always found myself coming back to Turbo due to the simplicity of the system. I also like that I can talk to a live person either via voice or chat.
Date published: 2023-04-12
Rated 5 out of 5 by from Love using Turbo Tax over the last 5+ years Turbo tax is easy to follow and if need the Chat responds immed
Date published: 2023-04-12
Rated 4 out of 5 by from Old Reliable I've used Turbotax for over 10 years and have never had a problem. Completely satisfied with results year in and year out.
Date published: 2023-04-12
Rated 4 out of 5 by from Rather easy Rather easy. A few hitches. Some business issues. Resolved.
Date published: 2023-04-12
Rated 5 out of 5 by from I like Turbo Tax - I've used it for years I have used the program for years and they are always fast and easy to work with.
Date published: 2023-04-12
Rated 5 out of 5 by from Successfully TurboTaxing since 2006 Each year my tax situation gets a little more complex. This year we started a business. No matter what the situation, I've always been able to rely on TurboTax. Even when I needed to correct my taxes the first year we had a rental, it was easy to use TurboTax to amend and recover additional tax refund that we missed. So easy to do taxes with TurboTax!
Date published: 2023-04-12
Rated 5 out of 5 by from So Easy! I was able to get my taxes done quickly and stress free.
Date published: 2023-04-12
Rated 2 out of 5 by from Live help wasn't that helpful I had a live help agent help me for what appeared to be two simple questions and it took 2+ hours to get the items resolved. Not great when it takes most people under 2 hours to file their taxes. Left feedback after the interaction, never heard anything from TurboTax.
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo tax is easy. I have used this for years and I like the way it asks me questions that I just fill in. It is simple.
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3174
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from TurbovTax is Good But Log In can be difficult Turbo Tax is Good. But Log In can be very difficult. I was going in circles with all the verifications. It can take a long time. Thank You
Date published: 2023-04-12
Rated 5 out of 5 by from Always great using Turbo Tax I've used Turbo tax for years. I tried using a different service one year, but always found myself coming back to Turbo due to the simplicity of the system. I also like that I can talk to a live person either via voice or chat.
Date published: 2023-04-12
Rated 5 out of 5 by from Love using Turbo Tax over the last 5+ years Turbo tax is easy to follow and if need the Chat responds immed
Date published: 2023-04-12
Rated 4 out of 5 by from Old Reliable I've used Turbotax for over 10 years and have never had a problem. Completely satisfied with results year in and year out.
Date published: 2023-04-12
Rated 4 out of 5 by from Rather easy Rather easy. A few hitches. Some business issues. Resolved.
Date published: 2023-04-12
Rated 5 out of 5 by from I like Turbo Tax - I've used it for years I have used the program for years and they are always fast and easy to work with.
Date published: 2023-04-12
Rated 5 out of 5 by from Successfully TurboTaxing since 2006 Each year my tax situation gets a little more complex. This year we started a business. No matter what the situation, I've always been able to rely on TurboTax. Even when I needed to correct my taxes the first year we had a rental, it was easy to use TurboTax to amend and recover additional tax refund that we missed. So easy to do taxes with TurboTax!
Date published: 2023-04-12
Rated 5 out of 5 by from So Easy! I was able to get my taxes done quickly and stress free.
Date published: 2023-04-12
Rated 2 out of 5 by from Live help wasn't that helpful I had a live help agent help me for what appeared to be two simple questions and it took 2+ hours to get the items resolved. Not great when it takes most people under 2 hours to file their taxes. Left feedback after the interaction, never heard anything from TurboTax.
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo tax is easy. I have used this for years and I like the way it asks me questions that I just fill in. It is simple.
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3174