TURBOTAX CUSTOMER REVIEWS
TurboTax Live Assisted Reviews
Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.
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Rated 3 out of 5 by
JGM2022 from
10945-A
Last year I was prompted to put in my 1095-a info, this year I had to do a search to find where to input the information. Almost missed it!
Date published: 2023-04-12
Rated 1 out of 5 by
ih8turbotax4eva from
TERRIBLE
Terrible - expensive, confusing, incomplete, misleads you at ever oppotunity into spending money that you don't need to. Truly despicable.
Date published: 2023-04-12
Rated 5 out of 5 by
Evie 76 from
Awesome!
I have been using Turbox Tax for years. I have never had a problem. So easy to use!
Date published: 2023-04-12
Rated 1 out of 5 by
NickolasR from
Non-intuitive, lacking in clarity and explanaton
The program does odd things without explanation. For example, I entered property tax, expense, and other info for renting my home, but the numbers shown in the program were completely different, without explanation. Further, when I asked the tax "experts", they didn't know what was going on either. In fact, I chatted with support "experts" about 6 times and not a single time did they know the answer to my question, with one exception. The exception was when the support person checked somewhere for about 45 minutes and finally came back and said the strange numbers shown were correct, even though they did not match the methodology used last year. Further, the program constantly asks for information I have provided many times in previous years, information that could not have changed. That is very frustrating and irritating because it should be in the program already.
Date published: 2023-04-12
Rated 5 out of 5 by
jbird1949 from
A great tool for tax filing
My wife and I have used TurboTax for a number of years for personal and business filings. It is very helpful in guiding you through the process and lets you file electronically, getting refunds directly deposited.
Date published: 2023-04-12
Rated 5 out of 5 by
CJP61 from
TurboTax
Easy to use, walks you through the forms, REALLY like the reviewing of the documents, even when I made a boo-boo.
Date published: 2023-04-12
Rated 5 out of 5 by
MPC8 from
Turbo Tax makes it easy!
Turbo Tax makes it very easy. We are confident that TurboTax will help us if we would need the assistance.
Date published: 2023-04-12
Rated 5 out of 5 by
LisaD62 from
Turbo Tax is great!
Turbo Tax helped me to e-file my federal and state income tax returns.
Date published: 2023-04-12
Rated 4 out of 5 by
Hyppyjoe from
Turbo charges too much.
They charge too much. Àaaaaaaaaaaaaaaaaaaaaaaaaaaaa
Date published: 2023-04-12
Rated 4 out of 5 by
Zog Bookkeeper from
SO much better than trying to go it alone!
I was hoping to use the free version, but since my spouse had 1099 income, we had to file a Schedule C and that made us ineligible for the free version and we had to go with Deluxe. The step-by-step "interview" style of the software is great and there are easy ways to get more information along the way.
All TurboTax® Offerings Reviews - Page 3172
Date published: 2023-04-12
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 3 out of 5 by
JGM2022 from
10945-A
Last year I was prompted to put in my 1095-a info, this year I had to do a search to find where to input the information. Almost missed it!
Date published: 2023-04-12
Rated 1 out of 5 by
ih8turbotax4eva from
TERRIBLE
Terrible - expensive, confusing, incomplete, misleads you at ever oppotunity into spending money that you don't need to. Truly despicable.
Date published: 2023-04-12
Rated 5 out of 5 by
Evie 76 from
Awesome!
I have been using Turbox Tax for years. I have never had a problem. So easy to use!
Date published: 2023-04-12
Rated 1 out of 5 by
NickolasR from
Non-intuitive, lacking in clarity and explanaton
The program does odd things without explanation. For example, I entered property tax, expense, and other info for renting my home, but the numbers shown in the program were completely different, without explanation. Further, when I asked the tax "experts", they didn't know what was going on either. In fact, I chatted with support "experts" about 6 times and not a single time did they know the answer to my question, with one exception. The exception was when the support person checked somewhere for about 45 minutes and finally came back and said the strange numbers shown were correct, even though they did not match the methodology used last year. Further, the program constantly asks for information I have provided many times in previous years, information that could not have changed. That is very frustrating and irritating because it should be in the program already.
Date published: 2023-04-12
Rated 5 out of 5 by
jbird1949 from
A great tool for tax filing
My wife and I have used TurboTax for a number of years for personal and business filings. It is very helpful in guiding you through the process and lets you file electronically, getting refunds directly deposited.
Date published: 2023-04-12
Rated 5 out of 5 by
CJP61 from
TurboTax
Easy to use, walks you through the forms, REALLY like the reviewing of the documents, even when I made a boo-boo.
Date published: 2023-04-12
Rated 5 out of 5 by
MPC8 from
Turbo Tax makes it easy!
Turbo Tax makes it very easy. We are confident that TurboTax will help us if we would need the assistance.
Date published: 2023-04-12
Rated 5 out of 5 by
LisaD62 from
Turbo Tax is great!
Turbo Tax helped me to e-file my federal and state income tax returns.
Date published: 2023-04-12
Rated 4 out of 5 by
Hyppyjoe from
Turbo charges too much.
They charge too much. Àaaaaaaaaaaaaaaaaaaaaaaaaaaaa
Date published: 2023-04-12
Rated 4 out of 5 by
Zog Bookkeeper from
SO much better than trying to go it alone!
I was hoping to use the free version, but since my spouse had 1099 income, we had to file a Schedule C and that made us ineligible for the free version and we had to go with Deluxe. The step-by-step "interview" style of the software is great and there are easy ways to get more information along the way.
All TurboTax® Offerings Reviews - Page 3172
Date published: 2023-04-12