TURBOTAX LIVE CUSTOMER REVIEWS

TurboTax Live Reviews

TurboTax Live connects you with live Tax Experts on demand, and gives you unlimited advice and guidance from real tax experts online.

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Rated 3 out of 5 by from Tricky No free filing, they make you pay for something always even if you don't need it. My last year using this program.
Date published: 2022-04-19
Rated 5 out of 5 by from Awesome Tax Filing Product I worked with a Tax Expert and he was very patient and helpful to walk me through the filing. I couldn't ask for better service than what he gave me. The way the software is set up it was helpful to connect online for investments. The only change I would make is the Live Chat Help icon was a little in the way on each page. Albeit, the live chat is beneficial. I am a returning customer who recommends using Turbo Tax!
Date published: 2022-04-19
Rated 4 out of 5 by from TurboTax service is CHAMP! It was my very first time with this whole thing and this service helped me to go through it all the way. I felt ok with this.
Date published: 2022-04-19
Rated 4 out of 5 by from Having the review available was a great help This is my first time with Turbo Tax, and I look forward to using it next year when I have more confidence in what I'm doing!
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax is very convenient! I have been utilizing filing my taxes here since i could file! Easy and fast!
Date published: 2022-04-19
Rated 2 out of 5 by from confusing and expensive when did it cost $60 to use basic turbo tax??? that is over twice what it was last year. Also get dinged another $11 to file! product is still confusing, still had to pay money when i thought it would be 0 to a refund...
Date published: 2022-04-19
Rated 5 out of 5 by from First time user I was nervous filing for the first time...EVER; but, Turbotax eased my concern from the beginning. Easy to follow instructions and great example ad guided questions made Turbotax a dream for me. I am now a loyal customer. Thanks!
Date published: 2022-04-19
Rated 5 out of 5 by from Easy and reassuring I had a lot of forms I had to enter and because of that my anxiety kept me from filing my taxes for a long time and I waited until the last minute. Literally. However TurboTax guided me through every process and made sure I had entered what I needed to do my taxes right.
Date published: 2022-04-19
Rated 5 out of 5 by from TurboTax is Exceptional! I love the feature that takes you back to where you left off, tips option that explain things you may not understand, encouragement that you are doing something right, immediate customer support, protection of my privacy and multilevel security.
Date published: 2022-04-19
Rated 5 out of 5 by from fast file method It went fast and at the last minute. Great option.
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 318
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Tricky No free filing, they make you pay for something always even if you don't need it. My last year using this program.
Date published: 2022-04-19
Rated 5 out of 5 by from Awesome Tax Filing Product I worked with a Tax Expert and he was very patient and helpful to walk me through the filing. I couldn't ask for better service than what he gave me. The way the software is set up it was helpful to connect online for investments. The only change I would make is the Live Chat Help icon was a little in the way on each page. Albeit, the live chat is beneficial. I am a returning customer who recommends using Turbo Tax!
Date published: 2022-04-19
Rated 4 out of 5 by from TurboTax service is CHAMP! It was my very first time with this whole thing and this service helped me to go through it all the way. I felt ok with this.
Date published: 2022-04-19
Rated 4 out of 5 by from Having the review available was a great help This is my first time with Turbo Tax, and I look forward to using it next year when I have more confidence in what I'm doing!
Date published: 2022-04-19
Rated 5 out of 5 by from Turbo Tax is very convenient! I have been utilizing filing my taxes here since i could file! Easy and fast!
Date published: 2022-04-19
Rated 2 out of 5 by from confusing and expensive when did it cost $60 to use basic turbo tax??? that is over twice what it was last year. Also get dinged another $11 to file! product is still confusing, still had to pay money when i thought it would be 0 to a refund...
Date published: 2022-04-19
Rated 5 out of 5 by from First time user I was nervous filing for the first time...EVER; but, Turbotax eased my concern from the beginning. Easy to follow instructions and great example ad guided questions made Turbotax a dream for me. I am now a loyal customer. Thanks!
Date published: 2022-04-19
Rated 5 out of 5 by from Easy and reassuring I had a lot of forms I had to enter and because of that my anxiety kept me from filing my taxes for a long time and I waited until the last minute. Literally. However TurboTax guided me through every process and made sure I had entered what I needed to do my taxes right.
Date published: 2022-04-19
Rated 5 out of 5 by from TurboTax is Exceptional! I love the feature that takes you back to where you left off, tips option that explain things you may not understand, encouragement that you are doing something right, immediate customer support, protection of my privacy and multilevel security.
Date published: 2022-04-19
Rated 5 out of 5 by from fast file method It went fast and at the last minute. Great option.
Date published: 2022-04-19
All TurboTax® Offerings Reviews - Page 318