TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from Great! I was so nervous about doing my taxed this morning but you all made it easy and great!
Date published: 2023-04-12
Rated 1 out of 5 by from TurboTax took way too long. Took way too long to process my Federal and State refunds. Had to revisit twice in order to complete both returns accurately and efficiently.
Date published: 2023-04-12
Rated 1 out of 5 by from TurboTax doesn't honor their 40% off when you file TurboTax takes you in too many circles and when resolving a problem, the turboTax customer service isn't any help
Date published: 2023-04-12
Rated 5 out of 5 by from Used TurboTax For Many Years This is an easy to use tax preparation software. One gets a lot of confidence that the taxes are going to be correct and nothing is overlooked.
Date published: 2023-04-12
Rated 3 out of 5 by from Need clarity on what is actually filed I was filling out the forms and all things looked appropriate until the very last review. That's when a form was automatically filed for a business that we have not had for over 2 years now. I did receive live chat and was shown how to remove the form but it would not go away. I feel as if I have been overpaying for returns that are not the complexity of a business. I am not sure what to make of this.
Date published: 2023-04-12
Rated 5 out of 5 by from good it was helpful once I paid for the assistance. it was harder doing it on my own.
Date published: 2023-04-12
Rated 4 out of 5 by from Grateful for the continuous improvement! Thanks for consistently looking at ways to make this a better customer experience. Each year, it gets better. Thank you TurboTax
Date published: 2023-04-12
Rated 5 out of 5 by from simple and easy to use have been using TT for a number of years and never a problem.
Date published: 2023-04-12
Rated 3 out of 5 by from own by goverment i hate filling taxes, its terrible im hiring someone else to do it
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax - Wonderful to Work With A little longer to complete this year with the changes made. Easy to Work with and Find Answers to Questions
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3167
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great! I was so nervous about doing my taxed this morning but you all made it easy and great!
Date published: 2023-04-12
Rated 1 out of 5 by from TurboTax took way too long. Took way too long to process my Federal and State refunds. Had to revisit twice in order to complete both returns accurately and efficiently.
Date published: 2023-04-12
Rated 1 out of 5 by from TurboTax doesn't honor their 40% off when you file TurboTax takes you in too many circles and when resolving a problem, the turboTax customer service isn't any help
Date published: 2023-04-12
Rated 5 out of 5 by from Used TurboTax For Many Years This is an easy to use tax preparation software. One gets a lot of confidence that the taxes are going to be correct and nothing is overlooked.
Date published: 2023-04-12
Rated 3 out of 5 by from Need clarity on what is actually filed I was filling out the forms and all things looked appropriate until the very last review. That's when a form was automatically filed for a business that we have not had for over 2 years now. I did receive live chat and was shown how to remove the form but it would not go away. I feel as if I have been overpaying for returns that are not the complexity of a business. I am not sure what to make of this.
Date published: 2023-04-12
Rated 5 out of 5 by from good it was helpful once I paid for the assistance. it was harder doing it on my own.
Date published: 2023-04-12
Rated 4 out of 5 by from Grateful for the continuous improvement! Thanks for consistently looking at ways to make this a better customer experience. Each year, it gets better. Thank you TurboTax
Date published: 2023-04-12
Rated 5 out of 5 by from simple and easy to use have been using TT for a number of years and never a problem.
Date published: 2023-04-12
Rated 3 out of 5 by from own by goverment i hate filling taxes, its terrible im hiring someone else to do it
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax - Wonderful to Work With A little longer to complete this year with the changes made. Easy to Work with and Find Answers to Questions
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3167