TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Yay turbotax I love turbo tax. They're totally not making me write this review against my will. It's a great product and I give them money every year so I can pay my taxes with them. Wooo.
Date published: 2023-04-14
Rated 5 out of 5 by from as always, performed as expected for first time, downloading the business n audit stuff worked seamlessly. Upgrade to Windows 10 was a shock; perhaps more upfront warning would be good.
Date published: 2023-04-14
Rated 1 out of 5 by from forced upgrades I had a very frustrating experience and did not appreciate unwarranted charges for filing a very simple tax return.
Date published: 2023-04-14
Rated 3 out of 5 by from Add Alert for IRS Assigned Identity Protection PIN For taxpayers who have Identity Protection PIN year after year Turbotax should POP UP Alert to remind you to add your assigned Identity Protection PIN.
Date published: 2023-04-14
Rated 5 out of 5 by from TurboTax is a great value I have used turbo tax for over a decade. It is easy, intuitive and well worth the money. I also buy the tax defense offered by Turbo tax every year.
Date published: 2023-04-14
Rated 3 out of 5 by from As Expensive as a Human Tax Preparer By the time I had finished, the cost equaled going to a professional preparer, and this was without all the add-ons. Also, they keep trying to upsell you. The biggest drawback was that I got to the end and did not have the option to apply my refund to next year's taxes, which I was able to do last year. I think that it has become more cumbersome to use, and the Help feature was not very helpful.
Date published: 2023-04-14
Rated 5 out of 5 by from YEAH TURBO TAX IT WAS GREAT !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax assistance review It was very simple to use and easy to understand! great experience!
Date published: 2023-04-14
Rated 5 out of 5 by from TurboTax was again fantastic to use I love the ability to import financial data, saves a ton of time.
Date published: 2023-04-14
Rated 4 out of 5 by from Turbo Tax appeared more difficult this year Total qualified business (loss) carry forward was not calculated for 2023 taxes or was not clear as how to calculate 2023 taxes amount.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 3131
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Yay turbotax I love turbo tax. They're totally not making me write this review against my will. It's a great product and I give them money every year so I can pay my taxes with them. Wooo.
Date published: 2023-04-14
Rated 5 out of 5 by from as always, performed as expected for first time, downloading the business n audit stuff worked seamlessly. Upgrade to Windows 10 was a shock; perhaps more upfront warning would be good.
Date published: 2023-04-14
Rated 1 out of 5 by from forced upgrades I had a very frustrating experience and did not appreciate unwarranted charges for filing a very simple tax return.
Date published: 2023-04-14
Rated 3 out of 5 by from Add Alert for IRS Assigned Identity Protection PIN For taxpayers who have Identity Protection PIN year after year Turbotax should POP UP Alert to remind you to add your assigned Identity Protection PIN.
Date published: 2023-04-14
Rated 5 out of 5 by from TurboTax is a great value I have used turbo tax for over a decade. It is easy, intuitive and well worth the money. I also buy the tax defense offered by Turbo tax every year.
Date published: 2023-04-14
Rated 3 out of 5 by from As Expensive as a Human Tax Preparer By the time I had finished, the cost equaled going to a professional preparer, and this was without all the add-ons. Also, they keep trying to upsell you. The biggest drawback was that I got to the end and did not have the option to apply my refund to next year's taxes, which I was able to do last year. I think that it has become more cumbersome to use, and the Help feature was not very helpful.
Date published: 2023-04-14
Rated 5 out of 5 by from YEAH TURBO TAX IT WAS GREAT !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-04-14
Rated 5 out of 5 by from Turbo Tax assistance review It was very simple to use and easy to understand! great experience!
Date published: 2023-04-14
Rated 5 out of 5 by from TurboTax was again fantastic to use I love the ability to import financial data, saves a ton of time.
Date published: 2023-04-14
Rated 4 out of 5 by from Turbo Tax appeared more difficult this year Total qualified business (loss) carry forward was not calculated for 2023 taxes or was not clear as how to calculate 2023 taxes amount.
Date published: 2023-04-14
All TurboTax® Offerings Reviews - Page 3131