TURBOTAX CUSTOMER REVIEWS

TurboTax Live Assisted Reviews

Read unbiased reviews from real TurboTax Live Assisted customers. Get unlimited help and advice from tax experts to avoid errors and better understand your taxes.

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Rated 5 out of 5 by from I Love Turbo Tax Very easy to use, directs you right were to look for information they need. Got my taxees done in 20 minutes!
Date published: 2023-04-12
Rated 3 out of 5 by from Purchasing Turbo Tax I purchased Premium this year, usually I get Deluxe, and like it very much in particular for the financial downloads. It appears that there are varying flavors of Turbo Tax depending upon where you buy it? Keep it simple. Either give out a state download or don't but state that directly in the product definition.
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo tax has experts available I had a support problem and it was resolved in 10 minutes to save me hours.
Date published: 2023-04-12
Rated 5 out of 5 by from excellent very good all aspects covered it ws very user friendly
Date published: 2023-04-12
Rated 4 out of 5 by from Worked pretty well but with some problems Everything was pretty straight forward except for one thing. We have a rental property and have been using the straight line depreciation method for the past 15 years. However, this is not the default depreciation method built into the system. Furthermore, there is no way to change the depreciation method to another option. this cost us a good bit of time to come up with a calculation that matched the depreciation amount we had used in prior years.
Date published: 2023-04-12
Rated 4 out of 5 by from Does the job Our taxes were a little complicated this year and I needed help. I completed all the forms but had to upgrade $$$ to premium to get questions answered.
Date published: 2023-04-12
Rated 5 out of 5 by from Best I've seen Ease of use. Easy to navigate. Information given is available and sound
Date published: 2023-04-12
Rated 5 out of 5 by from turbo tax is wonderful super user friendly and easy to understand, extremely helpful that they save previous years returns also and brings information forward
Date published: 2023-04-12
Rated 4 out of 5 by from Turbo Tax Quick and easy very good I knew if I needed support turbo tax was there
Date published: 2023-04-12
Rated 5 out of 5 by from GREAT TAX PROGRAM VERY THOROUGH AND EASY TO USE. ASSISTANCE ANSWERS ARE COMPLETE AND UNDERSTANDABLE
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3130
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from I Love Turbo Tax Very easy to use, directs you right were to look for information they need. Got my taxees done in 20 minutes!
Date published: 2023-04-12
Rated 3 out of 5 by from Purchasing Turbo Tax I purchased Premium this year, usually I get Deluxe, and like it very much in particular for the financial downloads. It appears that there are varying flavors of Turbo Tax depending upon where you buy it? Keep it simple. Either give out a state download or don't but state that directly in the product definition.
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo tax has experts available I had a support problem and it was resolved in 10 minutes to save me hours.
Date published: 2023-04-12
Rated 5 out of 5 by from excellent very good all aspects covered it ws very user friendly
Date published: 2023-04-12
Rated 4 out of 5 by from Worked pretty well but with some problems Everything was pretty straight forward except for one thing. We have a rental property and have been using the straight line depreciation method for the past 15 years. However, this is not the default depreciation method built into the system. Furthermore, there is no way to change the depreciation method to another option. this cost us a good bit of time to come up with a calculation that matched the depreciation amount we had used in prior years.
Date published: 2023-04-12
Rated 4 out of 5 by from Does the job Our taxes were a little complicated this year and I needed help. I completed all the forms but had to upgrade $$$ to premium to get questions answered.
Date published: 2023-04-12
Rated 5 out of 5 by from Best I've seen Ease of use. Easy to navigate. Information given is available and sound
Date published: 2023-04-12
Rated 5 out of 5 by from turbo tax is wonderful super user friendly and easy to understand, extremely helpful that they save previous years returns also and brings information forward
Date published: 2023-04-12
Rated 4 out of 5 by from Turbo Tax Quick and easy very good I knew if I needed support turbo tax was there
Date published: 2023-04-12
Rated 5 out of 5 by from GREAT TAX PROGRAM VERY THOROUGH AND EASY TO USE. ASSISTANCE ANSWERS ARE COMPLETE AND UNDERSTANDABLE
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3130